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Overview

The on-call widget is a compact status card in the Rootly web sidebar that shows your on-call status at a glance—without leaving the page you’re on. It answers the questions responders ask most: Am I on call right now? When am I next on? Have I been paged? The widget updates live as shifts hand off, pages arrive, and your status changes, so it always reflects the current moment.
The widget shows your personal status only. It doesn’t change how schedules, escalation policies, or paging work—it’s an additive view on top of your existing on-call configuration.

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Where to find it

The widget appears in the left navigation sidebar of the Rootly web app when the sidebar is expanded. It loads automatically for on-call-enabled teams—there’s nothing to configure.
On-call widget in the Rootly web sidebar showing a live on-call status card

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What it shows

The widget adapts to your current situation.

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On call now

When you’re actively on call, the widget shows a progress bar counting down your current shift, along with the schedule you’re covering. For “always on call” coverage—where you’re the sole owner of a 24/7 schedule, or a direct escalation-policy target—the widget shows an always-on indicator instead of a countdown.
Widget showing the striped always-on-call indicator

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Off call — your next shifts

When you’re not currently on call, the widget lists your upcoming shift(s), soonest first, with a See all link to your on-call calendar.
Widget listing upcoming on-call shifts with a See all link

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You’ve been paged

When you have an active, unacknowledged page, the widget surfaces a banner with the alert and a link to open it. You can dismiss the banner, and it reappears if a new page comes in.
Widget showing a paged banner with the active alert

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Setup incomplete

If you have no verified phone number and no active mobile device, Rootly can’t page you. The widget shows a reminder—with links to add a phone number or install the mobile app—so you can fix it before it matters. See On-Call Readiness.
Widget showing a setup-incomplete reminder to add a phone number or install the mobile app

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Shadowing

If you’re shadowing another responder (or being shadowed) for training, the widget reflects that too. See On-Call Shadowing for how shadowing works.

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Staying up to date

The widget refreshes on its own:
  • The shift progress bar advances continuously.
  • Pages, acknowledgements, and shift hand-offs update the widget in real time.
You don’t need to reload the page to see your current status.

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Requirements

  • Your team must have on-call / alerting enabled.
  • Available in the Rootly web app. On-call status is also available in the Rootly mobile app.
To make sure you can actually be paged, verify a phone number and install the mobile app. See On-Call Readiness.