Have you ever been pulled into an incident and you’re not sure what’s going on or where to begin? Well, Rootly AI can help with just that. As a responder joining an incident Slack channel, use a simple command and learn everything you need to know in seconds; use the Slack command /rootly catchup. Summaries will be only visible to you, and you can generate a new summary by clicking on ‘Update Summary.’ Via Slack in an incident channel: Run the command /rootly catchup.
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Note: Incident summary generation is not available in private incidents.

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Configuration

Generated incident titles by Rootly AI are available for all customers. To enable, head to Rootly AI > Enable Rootly AI and opt in to Rootly AI capabilities. Note that only Admins can enable Rootly AI. To ensure the best results, ‘Slack channel message visibility’ is set to ‘All messages’ by default. You can change this at any time.
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