Help and Documentation
Incidents

Creating Sub-Incident

2min

Overview

For larger incidents or incidents that may span ownership across multiple teams, you may want to split an incident into sub-incidents. Multiple sub-incidents can be created off of a single parent incident.

Document image


Restrictions

  • Sub-incident is the most granular form of incidents, so it cannot be split further
  • There must be a parent incident to split the sub-incident from. Sub-incidents cannot exist on their own.

Creating Sub-Incidents

Rootly currently supports creating sub incidents via ...

  1. Slack
  2. Web

Configuring Workflows

As with parent incidents, automated tasks can also be ran based on sub-incident conditions. To do so, simply configure your workflows to run when kind = Sub Incident.

Document image


Updated 18 Sep 2024
Doc contributor
Doc contributor
Doc contributor
Doc contributor
Did this page help you?
PREVIOUS
Slack Marking as Duplicate
NEXT
Web - Creating a Sub Incident
Docs powered by Archbee