Confluence

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Overview

Rootly’s Confluence integration automates the creation of retrospective pages after incidents. When an incident resolves or a retrospective is started, Rootly creates a new Confluence page in your specified space and populates it with incident data — including the timeline, affected services, teams involved, and follow-up action items. Both Confluence Cloud (OAuth) and Confluence Server / Data Center (Basic auth or Personal Access Token) are supported.

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Features

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Template Options

You have two approaches for retrospective content:

• Rootly templates — Use pre-built retrospective templates defined in Rootly. These automatically include timeline visualization and follow-up action item tracking with no additional setup.
• Confluence templates — Build fully custom templates directly in Confluence using Liquid variables for dynamic content. Rootly fetches templates from your Confluence space via the API and applies them when creating pages.

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On-Premise (Data Center)

If you run Atlassian Confluence Data Center (on-premise) rather than Confluence Cloud, the setup is the same as Confluence Cloud installation, with one difference: you authenticate using URL + username + password instead of the Cloud OAuth flow. If your Confluence server sits in a private network, whitelist Rootly’s IP addresses so we can reach your instance:

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Next Steps