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You can use alert variables in different parts of our application like:
  • Alert workflow actions
  • Slack and email message templates triggered by alerts
  • Custom alert description templates
Alert routing rules use JSONPath and Alert Field conditions, not Liquid templates — see Alert Routing for routing condition syntax.
Use our Liquid Markup explorer to navigate through all alert variables against real alert data.
We are using Liquid template language and the variables below are available wherever an alert is in scope.

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Core

Ruby
{{ alert.id }} # returns string (uuid)
{{ alert.short_id }} # returns string
{{ alert.summary }} # returns string
{{ alert.description }} # returns string
{{ alert.status }} # returns string — see Alert Statuses for the supported values
{{ alert.url }} # returns string — link to the alert in Rootly
{{ alert.created_at }} # returns datetime
Ruby
{{ alert.source }} # returns string — name of the alert source (e.g., "datadog", "generic_webhook")
{{ alert.external_id }} # returns string — vendor-side identifier
{{ alert.external_url }} # returns string — link back to the originating monitor / alert
{{ alert.data }} # returns the raw inbound webhook payload as a JSON object

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Urgency

Ruby
{{ alert.alert_urgency }} # returns object eg. {"id":"...", "name":"High", "description":"...", "team_id":...}
{{ alert.alert_urgency.id }} # returns string
{{ alert.alert_urgency.name }} # returns string
{{ alert.alert_urgency.description }} # returns string

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Responders & State Changes

Ruby
{{ alert.responders }} # returns array of user objects (whoever was paged for the alert)
{{ alert.acknowledged_by }} # returns object eg. {"id":49, "name":"John Doe", "email":"john@acme.com"}
{{ alert.resolved_by }} # returns object eg. {"id":49, "name":"John Doe", "email":"john@acme.com"}

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Groups

Populated when alert grouping is configured.
Ruby
{{ alert.groups }} # returns array of group objects the alert was grouped into
{{ alert.group_ids }} # returns array of string ids
{{ alert.group_slugs }} # returns array of slugs
{{ alert.raw_groups }} # returns array of full group objects with associations

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Linked Incidents

Ruby
{{ alert.incidents }} # returns array of incident objects this alert is linked to

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Timeline

Ruby
{{ alert.timeline }} # returns array of alert event objects (acknowledgements, escalations, resolution)

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Examples

Reaching into the raw webhook payload — the exact path depends on the source’s payload shape, which you can inspect in the Liquid Explorer:
Ruby
{{ alert.data | get: 'priority' }}
Building an urgency-aware Slack message:
Ruby
*{{ alert.alert_urgency.name }}* — {{ alert.summary }}
Created at {{ alert.created_at | in_time_zone: 'America/New_York' | date: '%H:%M %Z' }}
{% if alert.acknowledged_by %}Acknowledged by {{ alert.acknowledged_by.name }}{% endif %}
Linking back to the originating monitor:
Ruby
View in source: {{ alert.external_url }}