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Rootly’s Microsoft Teams integration automates incident communication. When an incident starts, Rootly can create a dedicated Teams channel, invite responders, and post real-time updates as the incident progresses.
For detailed installation instructions, screenshots, and troubleshooting, see the Microsoft Teams integration guide.

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Before You Get Started

Microsoft Teams connects in two parts, and they are independent — the main integration handles channels and notifications, while meetings are a separate OAuth connection with their own permissions.
Requirements:
  • Rootly account: Admin
  • Microsoft 365 account: permission to authorize apps for your tenant

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Quick Installation Steps

  1. In Rootly, go to Configuration → Integrations and select Microsoft Teams
  2. Sign in with your Microsoft 365 work account and approve the requested permissions
  3. Install the Rootly bot into the Teams team you want incident channels created in
  4. Confirm the integration shows as Connected
To create meetings from incidents, connect Microsoft Teams Meeting separately from the same integrations page. It uses a different permission set and must be authorized on its own, even if the main integration is already connected.
Rootly recommends connecting with a service account rather than a personal one, so the integration keeps working when someone leaves your organization.

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What You Get

  • A dedicated Teams channel per incident, with responders invited automatically
  • Real-time incident updates posted to the channel as status and severity change
  • Workflow actions for posting messages and managing channels — see Microsoft Teams workflows
  • A Create a Microsoft meeting button on every incident, once the meeting integration is connected