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The Statuspage.io integration connects Rootly with Atlassian Statuspage so incident communication happens in one place. Import your existing status pages and update templates into Rootly, then publish customer-facing updates directly from an incident’s Status Page Timeline. With the Statuspage.io integration, you can:
  • Import existing Statuspage.io pages into Rootly
  • Import Statuspage.io update templates to standardize customer messaging
  • Create a Statuspage incident from a Rootly incident
  • Auto-populate status page updates from a template, including status and affected components

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Before You Begin

Before importing anything, make sure you have:
  • A Rootly account with admin permission to manage integrations
  • An Atlassian Statuspage account with at least one page

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Installation

Connect the integration before importing pages or templates.

Open the integration in Rootly

Go to Configuration → Integrations, find Statuspage.io, and click Setup.

Provide your Statuspage.io credentials

Follow the prompts to connect Rootly to your Atlassian Statuspage account.
Once connected, the integration shows as Connected on the integrations page and the import options below become available.

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Import Status Pages

Importing a page links it to Rootly so incidents can publish to it.
1

Open status page configuration

In the Rootly web app, navigate to Configuration > Status pages.
Status pages section of the Rootly configuration
2

Start the import

On the status pages configuration page, click Import from statuspage.io.
Import from statuspage.io button
3

Select the pages to import

In the popup modal, select the Statuspage.io page you want to import into Rootly, then click Import pages.
Modal for selecting which Statuspage.io pages to import
The newly imported page appears in the list.
Imported status page listed in Rootly

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Import Templates

Rootly supports Statuspage.io templates. Once imported, they auto-populate fields when you make a status page update.
Templates can only be imported for status pages that are already linked to Statuspage.io. Import the page first.
1

Edit a linked status page

On the status page configuration page, select Edit on a page that has a Statuspage.io page linked. A linked page has the STATUSPAGE.IO column populated.
Status page list showing the Statuspage.io column populated
2

Find the template import

Scroll down to Import from Statuspage.io for templates.
Import from Statuspage.io control for templates
3

Select the templates

In the popup modal, select which templates to import from Statuspage.io.
Modal for selecting Statuspage.io templates to import
The imported template now appears in Rootly under your Statuspage.io integrated status page.
Imported template listed under the status page in Rootly

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Create a Statuspage Incident

Publish a Rootly incident to a linked Statuspage.io page.
1

Open the Status Page Timeline

Within any unpublished incident, click the Status Page Timeline tab, then click Publish.
Status Page Timeline tab with the Publish button
2

Choose the page and publish

In the publish dialog, select a status page integrated with Statuspage.io — these have “(Statuspage.io)” in the title. Fill out the publish form with your desired settings.
Publish dialog with a Statuspage.io page selected
3

Confirm on the timeline

After publishing, the incident is added to the Rootly timeline. Click the hyperlink next to the incident event to open the newly created Statuspage.io incident.
Published incident event on the Rootly timeline
The created incident on Statuspage.io

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Use Status Page Templates

Templates are preset values that auto-populate an event update, so customer messaging stays consistent across incidents.
1

Add to the timeline

Within any incident in Rootly, click the Status Page Timeline tab, then Add to Timeline.
Add to Timeline button on the Status Page Timeline tab
2

Select an integrated status page

In the publish modal, select a status page with Statuspage.io integrated — these have “(Statuspage.io)” in the title.
Selecting a Statuspage.io integrated page in the publish modal
3

Choose a template

In the same modal, select the template to use for this incident event update.
Template selection in the publish modal
The template populates presets such as the event message, status, and any affected components.
Event update fields populated from the selected template