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You can use OAuth for quick setup with a personal account, or a Google Cloud Service Account for production environments that need domain-wide access. After completing these steps, you can configure workflows to automatically create Google Meet rooms when incidents are declared.

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Before You Begin

Before you start, you’ll need:
  • A Rootly account with Admin permissions to manage integrations
  • For OAuth: A Google account with Google Meet enabled
  • For Service Account: Access to Google Cloud Console and Google Admin Console
We recommend integrating with a service account rather than a personal account. This ensures the integration continues to work even if a user leaves your organization.

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OAuth Setup

Best for quick testing or evaluating Rootly before a full organizational rollout.
1

Open the Integrations Catalog

Navigate to Configuration → Integrations in the Rootly sidebar.
Rootly sidebar showing Configuration and Integrations menu
2

Find and Set Up Google Meet

Search for Google Meet and click Setup.
Google Meet in the integrations catalog
3

Choose OAuth and Select Your Google Account

Select OAuth as your connection method, then choose the Google account you want to connect.
Google account selection screen
4

Grant Permissions and Complete Setup

Approve the requested permissions. You’ll be redirected back to Rootly once the connection is established.
Google OAuth permission request
Your Google Meet account is now connected. Head to the Workflows page to configure automated meeting creation.

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Service Account Setup

Use a Google Cloud Service Account if you’re connecting on behalf of your entire organization. This method ensures the integration keeps running even if a user leaves the company.
1

Create a Service Account in Google Cloud Console

In Google Cloud Console, navigate to IAM & Admin → Service Accounts and click Create Service Account.
Google Cloud Console IAM and Admin menu
Service Accounts list in Google Cloud Console
2

Fill In Service Account Details

Enter the service account name and ID. Click Done to create the account, then click on the new account’s email to open its details.
Create service account form
Service account details page
Service account email selected to open details
3

Generate a JSON Key

Navigate to the Keys tab and click Add Key → Create New Key. Select JSON as the key type and click Create. A .json file will be downloaded — keep this safe.
Service account Keys tab
Create new key dialog with JSON selected
4

Upload the JSON Key to Rootly

Return to Rootly’s Google Meet setup screen and upload the .json file you just downloaded.
JSON key upload screen in Rootly
Once uploaded, you’ll see a confirmation that your Google Meet account has been connected.
Google Meet integration connected successfully
Domain-wide delegation of authority has not yet been configured. Without granting the necessary domain-wide access, API requests will fail with a 403 Forbidden error.
5

Configure Domain-Wide Delegation

In Google Admin Console, go to Security → API Controls → Domain-wide Delegation. Select your service account and add a new API client.Enter your service account’s Client ID (found in GCP Console under the service account’s details) and add the following OAuth scopes:
The calendar scopes are required for creating calendar events with Meet links attached.
6

Authorize Domain-Wide Delegation

Click Authorize to save the configuration. Changes may take 10–15 minutes to propagate through Google’s systems.
Your Google Meet integration is now fully configured. Head to the Workflows page to set up automated meeting creation.

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Troubleshooting

Error: “Failed to authenticate with Google”
  • Verify you’re using the correct Google account
  • Check that your account has Google Meet enabled
  • For OAuth: Try incognito mode to avoid account conflicts
  • For Service Account: Verify the JSON key file is valid and not expired
Error: “API requests fail with 403 error”
  1. Verify domain-wide delegation is enabled in Google Admin Console
  2. Confirm all three OAuth scopes are added exactly as shown
  3. Check the Client ID matches your service account
  4. Ensure the subject email belongs to your domain
  5. Wait 10–15 minutes for Google to propagate changes
Error: “Invalid JSON key file”
  • Ensure you downloaded the JSON (not P12) format
  • Check the file hasn’t been modified or corrupted
  • Verify the service account still exists in GCP Console
  • Generate a new key if the current one is older than 90 days
Error: “Where to find Client ID for domain delegation”
  1. Go to Google Cloud Console
  2. Select your project
  3. Navigate to IAM & Admin → Service Accounts
  4. Click on your service account
  5. Find Unique ID or Client ID in the details section
Error: “Setup complete but workflows fail”
  • For Service Account: Domain delegation is likely missing or incomplete
  • For OAuth: Re-authenticate and ensure all permissions were granted
  • Check that Google Meet is enabled in your Google Workspace
  • Verify the integration shows Active status in Rootly

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Uninstall

To remove the Google Meet integration:
  1. Go to Configuration → Integrations and find Google Meet
  2. Click the Connected button to reveal the disconnect option
  3. Click Disconnect
Click the Connected button to reveal the Disconnect option
Disconnecting will prevent Rootly from creating new Google Meet rooms. Existing meetings and calendar events are not affected.