To continue, you will first need to integrate with ClickUp if you haven’t already.

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Rootly —> ClickUp Workflows

The tasks in this section are intended to be used when creating Incident Workflows. It will execute on changes to the Rootly incident data entity.

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Create a ClickUp Task for Incident

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Create a ClickUp Subtask for Action Item

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Update a ClickUp Task

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Update a ClickUp Subtask

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Update a ClickUp Subtask

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ClickUp —> Rootly Workflows

The tasks in this section are intended to be used when creating Alert Workflows. It will execute on update events sent from ClickUp.

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Update Action Item

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Data Mapping Syntax

{
	{% if alert.data.history_items[0].field == 'name' %}
		"title": "{{ alert.data.history_items[0].after }}"
	{% endif %}

	{% if alert.data.history_items[0].field == 'status' %}
    	{% if alert.data.history_items[0].after.status == 'complete' %}
    		"status":"done"
    	{% else %}
       		"status":"open"
    	{% endif %}
	{% endif %}

	{% if alert.data.history_items[0].field == 'priority' %}
		{% if alert.data.history_items[0].after == null %}
			"priority":"medium"
		{% elsif alert.data.history_items[0].after.priority == 'urgent' %}
			"priority":"high"
		{% elsif alert.data.history_items[0].after.priority == 'high' %}
			"priority":"high"
		{% elsif alert.data.history_items[0].after.priority == 'normal' %}
			"priority":"medium"
		{% else %}
			"priority":"low"
		{% endif %}
	{% endif %}

	{% if alert.data.history_items[0].field == 'due_date' %}
		{% if alert.data.history_items[0].after != null %}
			{% assign date = alert.data.history_items[0].after %}
			{% assign dateInSeconds = date | divided_by: 1000 %}
			"due_date": "{{ dateInSeconds | date: "%Y-%m-%d" }}"
        {%endif %}
	{% endif %}
}