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Overview

Rootly can ingest alerts from a variety of observability provider integrations. If your observability tool is not supported out of the box, Rootly can still accept alerts via the Generic Webhook Alert Source feature. Any observability tool that can fire a webhook event as an alert to Rootly! Here are some of the key features supported by Rootly’s Generic Webhook alert source:
  • Ingest incoming alerts without a strict API contract
  • Trigger pages to services, teams, escalation policies, or users
  • Automatic alert resolution
  • Automate incident creation

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Installation

Please see the Installation page.

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Workflows

Rootly relies on workflows to automate interactions with alerts created through generic webhooks. The alert workflows documentation will walk you through how to set up commonly used workflows involving Alerts.

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Support

If you need help or more information about this integration, please contact support@rootly.com or start a chat by navigating to Help > Chat with Us.