Google Docs

3min

Overview

Rootly's Google Docs integration helps streamline the process of completing incident retrospectives. By leveraging pre-built templates and workflows, teams can automate their retrospective creation - saving hours of manual work, per incident.

Some key features of this integration includes:

  1. Customizable templates
    • Rootly enables teams to pre-define retrospective templates in both Rootly and Google Docs. If you're looking for a semi-custom retrospective that follows industry best practices, you can simply define the retrospective body in Rootly and we will take care of the rest. If you want a fully customized retrospective, you can build your template in Google Docs and we will generate the retrospective accordingly.
  2. Liquid variable support
    • Liquid variables can be referenced in both templates created in Rootly or Google Docs.
  3. Timeline Visualization:
    • Incident timelines are automatically generated for templates created in Rootly.
    • Custom Liquid syntax can be used to generate timelines for templates created in Confluence
  4. Action Item Tracking:
    • Follow-ups are automatically recorded when Rootly-hosted templates are used.
    • Custom Liquid syntax can be used to list out follow-ups in templates hosted on Google Docs.

Installation

Please see Installation page to get started with your Google Docs integration.

Workflows

Rootly relies on workflows to automate interactions with Google Docs. The Workflows page will walk you through how to set up commonly used workflows involving Google Docs.

Support

If you need help or more information about this integration, please contact [email protected] or start a chat by navigating to Help > Chat with Us.





Updated 27 May 2024
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