Incident
table (e.g. INC0010001
) and links it to the Rootly incident record.
Incident
table (e.g. INC0010001
).
https://<instance-domain>.com/api/now/v1/batch
POST
.
body
field of the individual API calls wrapped inside of the BATCH API have to be base64 encoded.services
for an incident be automtically added to the ServiceNow incident as an Affected CIs
.
sys_id
linked to their equivalent Rootly services
.task
and ci_item
fields in each Table API call:
200
. Unlike most POST requests that returns 201
, ServiceNow’s Batch API’s POST endpoint returns 200
status code to signify success.
You don’t need to fill in the rest of the fields in the workflow action. They are more for debugging and notification usage.