What You Can Do
Incidents → Linear Issues
Automatically create a Linear issue when an incident is declared, with title, description, severity, and assignee populated from incident data
Action Items → Sub-Issues
Every follow-up action item created during an incident becomes a Linear sub-issue under the parent incident issue
Status Sync
When an incident resolves in Rootly, the linked Linear issue automatically moves to Done
On-Call → Triage
Connect Rootly on-call schedules to Linear’s Triage Responsibility so new issues auto-assign to whoever is on call
How It Works
Incident declared
An incident is created in Rootly, either manually or via an alert from PagerDuty, Datadog, or another source.
Workflow runs
Your configured workflow fires and creates a Linear issue in the specified team and project, with fields populated from incident data.
Issue linked
The Linear issue URL is automatically attached to the incident in Rootly. Teams can navigate between both systems.
Workflow Actions
| Action | Trigger | What It Does |
|---|---|---|
| Create Linear Issue | Incident created | Creates a new issue in your specified Linear team with incident details |
| Update Linear Issue | Incident updated or resolved | Changes the status, assignee, or other fields on the linked issue |
| Create Linear Sub-Issue | Action item created | Creates a sub-issue under the parent incident issue for follow-up tracking |
Next Steps
Installation
Connect your Linear workspace to Rootly via OAuth
Workflows
Configure when and how Linear issues are created and updated