Workflows

About

By integrating with Linear you will be able to do the following Workflow tasks:

1. Create a Linear issue when a new incident is created
2. Update a Linear issue to Done when an incident is resolved
3. Create a Linear sub-issue when an action item is created in Rootly

Create Linear Issue

How to create a Linear issue every time a new incident on Rootly is created. After you create a new Workflow, select the following Create a Linear Issue task on the right and click Add.



Fill in the following fields



• Name - Create a Linear Issue
• Team - Select your corresponding team in Linear you'd like this issue created for
• State - Select from Linear states
• Title - Name of the Linear issue, using {{ incident.title }} will default to the title of the incident
• Description - By default your description will be a summary of the incident {{ incident.summary }}
• Priority - The priority of your Linear issue, select from:
  • Auto - This will automatically convert your incident severity to a corresponding Linear severity

Once completed, click Update Workflow.

Update a Linear Issue

How to update a Linear Issue to a specific state. The following will show how to automatically update your already created Linear issue to Done when your incident is marked as Resolved in Rootly.