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Installing Zoom on Rootly

We recommend you perform the installation with a service account to ensure the integration doesn’t break, should the installing user leave the company.

Ensure that you are logged in as an Admin user in Rootly.

Locate Zoom on the Integrations catalog and select Setup.

You’ll be prompted to sign in with your Zoom account or create a new one. After signing in, you’ll be prompted to grant Rootly permission to integrate with your Zoom account.

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Permissions

  • meeting:write - View and manage your meetings
    • This scope is used to create a new meeting
  • meeting:read - View your meetings
    • This scope is used to join a new meeting
  • user_zak:read - View user’s zak token
    • This scope is unused, however cannot be removed from a Zoom SDK app
  • user:read - View your user information
    • This scope is used to improve your zoom experience

Once confirmed, you’ll be redirected back to Rootly and the installation is complete!

Configure your Zoom room preferences, such as the meeting name and call recording storage, on the Rootly Integrations page.

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Uninstall

On Rootly:

  1. You can uninstall this integration in the integrations panel by clicking Configure > Delete. On Zoom:
  2. Login to your Zoom account and navigate to the Zoom App Marketplace.
  3. Click Manage > Apps on Account or search for the Rootly App.
  4. Click the Rootly app.
  5. You can Remove or Disable Rootly from this page.

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Support

If you need help or more information about this integration, please contact support@rootly.com or start a chat by navigating to Help > Chat with Us.