Under the incident title there are tabs for Tasks and Follow-ups Add a task or follow up to an incident from the incident page. 
  1. Open the incident in the Rootly web app.
  2. Go to the Tasks or Follow-ups tab.
  3. Select + New Task or + New Followup.

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Exporting action items

With Smart defaults, you can automatically export tasks to another tool for tracking. Smart defaults can be found in the configuration settings for integrations like Jira, Asana, Motion, or Linear. The settings for the Jira integration for automating tasks based on action items. Alternatively, action items can be exported manually from the Tasks and Follow-ups tabs in the incident: This button can be found under the tasks tab in an incident