Add a task or follow up to an incident from the incident page. 

  1. Open the incident in the Rootly web app.
  2. Go to the Tasks or Follow-ups tab.
  3. Select + New Task or + New Followup.

Exporting action items

With Smart defaults, you can automatically export tasks to another tool for tracking. Smart defaults can be found in the configuration settings for integrations like Jira, Asana, Motion, or Linear.

Alternatively, action items can be exported manually from the Tasks and Follow-ups tabs in the incident: