Marking as Duplicate
Web Marking As Duplicate
1
Step 1
In the top-right corner of an incident, click the ”…” to see more options. Select “Mark as Duplicate”.
2
Step 2
In the modal, choose the original incident from the drop-down.
Click the toggle to auto-cancel the duplicate incident and then add a brief reason for the cancellation.
3
Step 3
Select Confirm to save.
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