Create Slack Channel
Description
This action creates a designated Slack channel for an incident. Responding to each incident in their designated Slack channel can greatly help teams keep things organized.
Action Attributes
Name
This field is automatically set for you. You can rename this field to whatever best describes your action. The value in this field does not affect how the workflow action behaves.
Workspace
Select the workspace from the dropdown. The channel will be created into the specified workspace.
Title
Speicify a title for the incident channel. This field accepts Liquid variables to allow you to dynamically name the Slack channel.
Example
Setting the field to incident-{{ incident.created_at | date: '%Y%m%d' }}-{{ incident.title }}
will create a Slack channel with the name #incident-20231119-<incident-title>
.
Private
The value selected in the field will determine whether if the incident channel is created as a public or private channel.
- Selecting
auto
will result in public channels being created for non-private incidents and private channels being created for private incidents. - Selecting
true
will result in private channels being created for both non-private and private incidents. - Selecting
false
will result in public channels being created for both non-private and private incidents.
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