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On-Call

On-Call Readiness

2min

Ensure your responders are prepared to respond to Rootly Alerts using the On-Call Readiness Report.

This report includes a table of all Rootly users that have been added to a Schedule rotation, along with their On-Call notification preferences. Use this information as a Schedule manager to ensure your responders have a successfully configured their Rootly preferences to receive pages.

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Each icon on the report indicates the methods the responder is able to receive alerts through: green icons indicate the responder has opted in to the notification, whereas grey indicates that it hasn't been configured.

Note: Responders cannot opt out of critical alerts for audible notifications.

Hover over each green icon to see the targeted phone number, device, or email that the responder will be sent alerts to.

On-Call Readiness permissions

Admins and Owners of Rootly are able to view the On-Call Readiness report. Any other editable On-Call User Roles can be granted permissions to view the report in the 'Roles and Permissions' section of your Organization Settings.

Updated 31 Jan 2025
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