Help and Documentation
Incidents

Resolving Incidents via Web UI

1min

To resolve an incident in the Rootly web UI, click the Mark as Mitigated button on the incident details screen.

Marking as mitigated button
Marking as mitigated button


You will be presented with a dialog to explain any actions taken to mitigate the incident. Once you've filled it out, click the Mark as Mitigated button once more.

Marking as mitigated dialog
Marking as mitigated dialog


Once all of the followup for the incident has been done, you can resolve it through Rootly by clicking the Mark as Resolved button.

Mark as resolved button
Mark as resolved button


You will be presented with a dialog where you can enter any additional details about the incident resolution. Once completed, click the Mark as Resolved button once more.

Resolve an incident dialog
Resolve an incident dialog