Update a specific escalation policy by id
curl --request PUT \
--url https://api.rootly.com/v1/escalation_policies/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "escalation_policies",
"attributes": {
"name": "<string>",
"description": "<string>",
"repeat_count": 123,
"group_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"business_hours": {
"time_zone": "International Date Line West",
"days": [
"M"
],
"start_time": "<string>",
"end_time": "<string>"
}
}
}
}'{
"data": {
"id": "68f23571-a092-49b2-9a7f-5cdb5fe6ef38",
"type": "escalation_policies",
"attributes": {
"name": "Platform EP",
"description": "test",
"repeat_count": 2,
"created_by_user_id": 132,
"last_updated_by_user_id": 133,
"group_ids": [
"f83241ae-5af9-41d5-ad4a-f0bd67e7cc92"
],
"service_ids": [],
"business_hours": {
"time_zone": null,
"days": [
"F",
"M",
"T",
"R",
"W"
],
"start_time": "09:00",
"end_time": "17:00"
},
"created_at": "2025-11-26T20:52:25.526-08:00",
"updated_at": "2025-11-26T20:52:30.511-08:00"
},
"relationships": {
"escalation_levels": {
"data": [
{
"id": "1a5f1658-0bec-4202-968f-cb1b0fd231ed",
"type": "escalation_levels"
}
]
},
"escalation_paths": {
"data": []
},
"groups": {
"data": [
{
"id": "f83241ae-5af9-41d5-ad4a-f0bd67e7cc92",
"type": "groups"
}
]
},
"services": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Show child attributes
escalation_policies Show child attributes
The name of the escalation policy
The description of the escalation policy
The number of times this policy will be executed until someone acknowledges the alert
Associated groups (alerting the group will trigger escalation policy)
Associated services (alerting the service will trigger escalation policy)
Show child attributes
Time zone for business hours
International Date Line West, Etc/GMT+12, American Samoa, Pacific/Pago_Pago, Midway Island, Pacific/Midway, Hawaii, Pacific/Honolulu, Alaska, America/Juneau, Pacific Time (US & Canada), America/Los_Angeles, Tijuana, America/Tijuana, Arizona, America/Phoenix, Mazatlan, America/Mazatlan, Mountain Time (US & Canada), America/Denver, Central America, America/Guatemala, Central Time (US & Canada), America/Chicago, Chihuahua, America/Chihuahua, Guadalajara, America/Mexico_City, Mexico City, America/Mexico_City, Monterrey, America/Monterrey, Saskatchewan, America/Regina, Bogota, America/Bogota, Eastern Time (US & Canada), America/New_York, Indiana (East), America/Indiana/Indianapolis, Lima, America/Lima, Quito, America/Lima, Atlantic Time (Canada), America/Halifax, Caracas, America/Caracas, Georgetown, America/Guyana, La Paz, America/La_Paz, Puerto Rico, America/Puerto_Rico, Santiago, America/Santiago, Newfoundland, America/St_Johns, Brasilia, America/Sao_Paulo, Buenos Aires, America/Argentina/Buenos_Aires, Montevideo, America/Montevideo, Greenland, America/Godthab, Mid-Atlantic, Atlantic/South_Georgia, Azores, Atlantic/Azores, Cape Verde Is., Atlantic/Cape_Verde, Casablanca, Africa/Casablanca, Dublin, Europe/Dublin, Edinburgh, Europe/London, Lisbon, Europe/Lisbon, London, Europe/London, Monrovia, Africa/Monrovia, UTC, Etc/UTC, Amsterdam, Europe/Amsterdam, Belgrade, Europe/Belgrade, Berlin, Europe/Berlin, Bern, Europe/Zurich, Bratislava, Europe/Bratislava, Brussels, Europe/Brussels, Budapest, Europe/Budapest, Copenhagen, Europe/Copenhagen, Ljubljana, Europe/Ljubljana, Madrid, Europe/Madrid, Paris, Europe/Paris, Prague, Europe/Prague, Rome, Europe/Rome, Sarajevo, Europe/Sarajevo, Skopje, Europe/Skopje, Stockholm, Europe/Stockholm, Vienna, Europe/Vienna, Warsaw, Europe/Warsaw, West Central Africa, Africa/Algiers, Zagreb, Europe/Zagreb, Zurich, Europe/Zurich, Athens, Europe/Athens, Bucharest, Europe/Bucharest, Cairo, Africa/Cairo, Harare, Africa/Harare, Helsinki, Europe/Helsinki, Jerusalem, Asia/Jerusalem, Kaliningrad, Europe/Kaliningrad, Kyiv, Europe/Kiev, Pretoria, Africa/Johannesburg, Riga, Europe/Riga, Sofia, Europe/Sofia, Tallinn, Europe/Tallinn, Vilnius, Europe/Vilnius, Baghdad, Asia/Baghdad, Istanbul, Europe/Istanbul, Kuwait, Asia/Kuwait, Minsk, Europe/Minsk, Moscow, Europe/Moscow, Nairobi, Africa/Nairobi, Riyadh, Asia/Riyadh, St. Petersburg, Europe/Moscow, Volgograd, Europe/Volgograd, Tehran, Asia/Tehran, Abu Dhabi, Asia/Muscat, Baku, Asia/Baku, Muscat, Asia/Muscat, Samara, Europe/Samara, Tbilisi, Asia/Tbilisi, Yerevan, Asia/Yerevan, Kabul, Asia/Kabul, Almaty, Asia/Almaty, Astana, Asia/Almaty, Ekaterinburg, Asia/Yekaterinburg, Islamabad, Asia/Karachi, Karachi, Asia/Karachi, Tashkent, Asia/Tashkent, Chennai, Asia/Kolkata, Kolkata, Asia/Kolkata, Mumbai, Asia/Kolkata, New Delhi, Asia/Kolkata, Sri Jayawardenepura, Asia/Colombo, Kathmandu, Asia/Kathmandu, Dhaka, Asia/Dhaka, Urumqi, Asia/Urumqi, Rangoon, Asia/Rangoon, Bangkok, Asia/Bangkok, Hanoi, Asia/Bangkok, Jakarta, Asia/Jakarta, Krasnoyarsk, Asia/Krasnoyarsk, Novosibirsk, Asia/Novosibirsk, Beijing, Asia/Shanghai, Chongqing, Asia/Chongqing, Hong Kong, Asia/Hong_Kong, Irkutsk, Asia/Irkutsk, Kuala Lumpur, Asia/Kuala_Lumpur, Perth, Australia/Perth, Singapore, Asia/Singapore, Taipei, Asia/Taipei, Ulaanbaatar, Asia/Ulaanbaatar, Osaka, Asia/Tokyo, Sapporo, Asia/Tokyo, Seoul, Asia/Seoul, Tokyo, Asia/Tokyo, Yakutsk, Asia/Yakutsk, Adelaide, Australia/Adelaide, Darwin, Australia/Darwin, Brisbane, Australia/Brisbane, Canberra, Australia/Canberra, Guam, Pacific/Guam, Hobart, Australia/Hobart, Melbourne, Australia/Melbourne, Port Moresby, Pacific/Port_Moresby, Sydney, Australia/Sydney, Vladivostok, Asia/Vladivostok, Magadan, Asia/Magadan, New Caledonia, Pacific/Noumea, Solomon Is., Pacific/Guadalcanal, Srednekolymsk, Asia/Srednekolymsk, Auckland, Pacific/Auckland, Fiji, Pacific/Fiji, Kamchatka, Asia/Kamchatka, Marshall Is., Pacific/Majuro, Wellington, Pacific/Auckland, Chatham Is., Pacific/Chatham, Nuku'alofa, Pacific/Tongatapu, Samoa, Pacific/Apia, Tokelau Is., Pacific/Fakaofo Business days
M, T, W, R, F, U, S Start time for business hours (HH:MM)
End time for business hours (HH:MM)
escalation policy updated
Show child attributes
Unique ID of the escalation policy
escalation_policies Show child attributes
The name of the escalation policy
The number of times this policy will be executed until someone acknowledges the alert
User who created the escalation policy
The description of the escalation policy
User who updated the escalation policy
Associated groups (alerting the group will trigger escalation policy)
Associated services (alerting the service will trigger escalation policy)
Show child attributes
Time zone for business hours
International Date Line West, Etc/GMT+12, American Samoa, Pacific/Pago_Pago, Midway Island, Pacific/Midway, Hawaii, Pacific/Honolulu, Alaska, America/Juneau, Pacific Time (US & Canada), America/Los_Angeles, Tijuana, America/Tijuana, Arizona, America/Phoenix, Mazatlan, America/Mazatlan, Mountain Time (US & Canada), America/Denver, Central America, America/Guatemala, Central Time (US & Canada), America/Chicago, Chihuahua, America/Chihuahua, Guadalajara, America/Mexico_City, Mexico City, America/Mexico_City, Monterrey, America/Monterrey, Saskatchewan, America/Regina, Bogota, America/Bogota, Eastern Time (US & Canada), America/New_York, Indiana (East), America/Indiana/Indianapolis, Lima, America/Lima, Quito, America/Lima, Atlantic Time (Canada), America/Halifax, Caracas, America/Caracas, Georgetown, America/Guyana, La Paz, America/La_Paz, Puerto Rico, America/Puerto_Rico, Santiago, America/Santiago, Newfoundland, America/St_Johns, Brasilia, America/Sao_Paulo, Buenos Aires, America/Argentina/Buenos_Aires, Montevideo, America/Montevideo, Greenland, America/Godthab, Mid-Atlantic, Atlantic/South_Georgia, Azores, Atlantic/Azores, Cape Verde Is., Atlantic/Cape_Verde, Casablanca, Africa/Casablanca, Dublin, Europe/Dublin, Edinburgh, Europe/London, Lisbon, Europe/Lisbon, London, Europe/London, Monrovia, Africa/Monrovia, UTC, Etc/UTC, Amsterdam, Europe/Amsterdam, Belgrade, Europe/Belgrade, Berlin, Europe/Berlin, Bern, Europe/Zurich, Bratislava, Europe/Bratislava, Brussels, Europe/Brussels, Budapest, Europe/Budapest, Copenhagen, Europe/Copenhagen, Ljubljana, Europe/Ljubljana, Madrid, Europe/Madrid, Paris, Europe/Paris, Prague, Europe/Prague, Rome, Europe/Rome, Sarajevo, Europe/Sarajevo, Skopje, Europe/Skopje, Stockholm, Europe/Stockholm, Vienna, Europe/Vienna, Warsaw, Europe/Warsaw, West Central Africa, Africa/Algiers, Zagreb, Europe/Zagreb, Zurich, Europe/Zurich, Athens, Europe/Athens, Bucharest, Europe/Bucharest, Cairo, Africa/Cairo, Harare, Africa/Harare, Helsinki, Europe/Helsinki, Jerusalem, Asia/Jerusalem, Kaliningrad, Europe/Kaliningrad, Kyiv, Europe/Kiev, Pretoria, Africa/Johannesburg, Riga, Europe/Riga, Sofia, Europe/Sofia, Tallinn, Europe/Tallinn, Vilnius, Europe/Vilnius, Baghdad, Asia/Baghdad, Istanbul, Europe/Istanbul, Kuwait, Asia/Kuwait, Minsk, Europe/Minsk, Moscow, Europe/Moscow, Nairobi, Africa/Nairobi, Riyadh, Asia/Riyadh, St. Petersburg, Europe/Moscow, Volgograd, Europe/Volgograd, Tehran, Asia/Tehran, Abu Dhabi, Asia/Muscat, Baku, Asia/Baku, Muscat, Asia/Muscat, Samara, Europe/Samara, Tbilisi, Asia/Tbilisi, Yerevan, Asia/Yerevan, Kabul, Asia/Kabul, Almaty, Asia/Almaty, Astana, Asia/Almaty, Ekaterinburg, Asia/Yekaterinburg, Islamabad, Asia/Karachi, Karachi, Asia/Karachi, Tashkent, Asia/Tashkent, Chennai, Asia/Kolkata, Kolkata, Asia/Kolkata, Mumbai, Asia/Kolkata, New Delhi, Asia/Kolkata, Sri Jayawardenepura, Asia/Colombo, Kathmandu, Asia/Kathmandu, Dhaka, Asia/Dhaka, Urumqi, Asia/Urumqi, Rangoon, Asia/Rangoon, Bangkok, Asia/Bangkok, Hanoi, Asia/Bangkok, Jakarta, Asia/Jakarta, Krasnoyarsk, Asia/Krasnoyarsk, Novosibirsk, Asia/Novosibirsk, Beijing, Asia/Shanghai, Chongqing, Asia/Chongqing, Hong Kong, Asia/Hong_Kong, Irkutsk, Asia/Irkutsk, Kuala Lumpur, Asia/Kuala_Lumpur, Perth, Australia/Perth, Singapore, Asia/Singapore, Taipei, Asia/Taipei, Ulaanbaatar, Asia/Ulaanbaatar, Osaka, Asia/Tokyo, Sapporo, Asia/Tokyo, Seoul, Asia/Seoul, Tokyo, Asia/Tokyo, Yakutsk, Asia/Yakutsk, Adelaide, Australia/Adelaide, Darwin, Australia/Darwin, Brisbane, Australia/Brisbane, Canberra, Australia/Canberra, Guam, Pacific/Guam, Hobart, Australia/Hobart, Melbourne, Australia/Melbourne, Port Moresby, Pacific/Port_Moresby, Sydney, Australia/Sydney, Vladivostok, Asia/Vladivostok, Magadan, Asia/Magadan, New Caledonia, Pacific/Noumea, Solomon Is., Pacific/Guadalcanal, Srednekolymsk, Asia/Srednekolymsk, Auckland, Pacific/Auckland, Fiji, Pacific/Fiji, Kamchatka, Asia/Kamchatka, Marshall Is., Pacific/Majuro, Wellington, Pacific/Auckland, Chatham Is., Pacific/Chatham, Nuku'alofa, Pacific/Tongatapu, Samoa, Pacific/Apia, Tokelau Is., Pacific/Fakaofo Business days
M, T, W, R, F, U, S Start time for business hours (HH:MM)
End time for business hours (HH:MM)
Date of creation
Date of last update
Was this page helpful?
curl --request PUT \
--url https://api.rootly.com/v1/escalation_policies/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "escalation_policies",
"attributes": {
"name": "<string>",
"description": "<string>",
"repeat_count": 123,
"group_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"business_hours": {
"time_zone": "International Date Line West",
"days": [
"M"
],
"start_time": "<string>",
"end_time": "<string>"
}
}
}
}'{
"data": {
"id": "68f23571-a092-49b2-9a7f-5cdb5fe6ef38",
"type": "escalation_policies",
"attributes": {
"name": "Platform EP",
"description": "test",
"repeat_count": 2,
"created_by_user_id": 132,
"last_updated_by_user_id": 133,
"group_ids": [
"f83241ae-5af9-41d5-ad4a-f0bd67e7cc92"
],
"service_ids": [],
"business_hours": {
"time_zone": null,
"days": [
"F",
"M",
"T",
"R",
"W"
],
"start_time": "09:00",
"end_time": "17:00"
},
"created_at": "2025-11-26T20:52:25.526-08:00",
"updated_at": "2025-11-26T20:52:30.511-08:00"
},
"relationships": {
"escalation_levels": {
"data": [
{
"id": "1a5f1658-0bec-4202-968f-cb1b0fd231ed",
"type": "escalation_levels"
}
]
},
"escalation_paths": {
"data": []
},
"groups": {
"data": [
{
"id": "f83241ae-5af9-41d5-ad4a-f0bd67e7cc92",
"type": "groups"
}
]
},
"services": {
"data": []
}
}
}
}