Cancel a specific incident by id
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/cancel \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"cancellation_message": "<string>"
}
}
}'
{
"data": {
"id": "72315426-6f96-4028-8066-89baf6ea8876",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Itaque qui deserunt voluptas.",
"slug": "itaque-qui-deserunt-voluptas",
"kind": "normal",
"private": false,
"summary": "A qui esse. Suscipit maxime ipsa. Molestias explicabo sit.",
"status": "cancelled",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-itaque-qui-deserunt-voluptas",
"short_url": null,
"user": {
"data": {
"id": "302",
"type": "users",
"attributes": {
"name": "Katerine White",
"email": "lily.swift@parker.example",
"phone": null,
"phone_2": null,
"first_name": "Katerine",
"last_name": "White",
"full_name": "Katerine White",
"full_name_with_team": "[Gusikowski-Bailey] Katerine White",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-07-24T00:10:20.146-07:00",
"created_at": "2025-07-24T00:10:19.712-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "977a8418-0b20-4687-94fc-2c63f4e00b5a",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "e8fc545a-bddb-4ae0-bf03-09013ce72e90",
"created_at": "2025-07-24T00:10:19.109-07:00",
"updated_at": "2025-07-24T00:10:19.109-07:00",
"display_order": 2,
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"billing_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
],
"team_id": 270,
"name": "user",
"slug": "user",
"is_editable": true,
"is_deletable": false,
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"webhooks_permissions": [],
"audits_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"deleted_at": null,
"incident_permission_set_id": "accff77f-2715-4f88-a391-c4aedcbfd18a",
"pulses_permissions": [
"create",
"update",
"read"
],
"alerts_permissions": [
"create",
"read"
],
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"incident_communication_permissions": [
"read"
],
"integrations_permissions": []
}
},
"on_call_role": {
"data": {
"id": "c852918e-0b34-4e36-bcc2-d8cf7bc0fe73",
"team_id": 270,
"name": "None",
"slug": "none",
"system_role": "no_access",
"deleted_at": null,
"created_at": "2025-07-24T00:10:19.126-07:00",
"updated_at": "2025-07-24T00:10:19.126-07:00",
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"escalation_policies_permissions": [],
"groups_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"on_call_roles_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"workflows_permissions": [],
"contacts_permissions": [],
"live_call_routing_permissions": [],
"heartbeats_permissions": [],
"alert_urgency_permissions": [],
"schedule_override_permissions": [],
"webhooks_permissions": [],
"alert_sources_permissions": [],
"on_call_readiness_report_permissions": [],
"alert_routing_rules_permissions": [],
"alert_fields_permissions": [],
"alert_groups_permissions": []
}
}
}
}
},
"severity": {
"data": {
"id": "6990f2f4-712f-42f9-8197-8c9962b5623e",
"type": "severities",
"attributes": {
"name": "5pbcr",
"slug": "5pbcr",
"description": "Omnis quis dolore mollitia.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-07-24T00:10:20.110-07:00",
"updated_at": "2025-07-24T00:10:20.111-07:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "302",
"type": "users",
"attributes": {
"name": "Katerine White",
"email": "lily.swift@parker.example",
"phone": null,
"phone_2": null,
"first_name": "Katerine",
"last_name": "White",
"full_name": "Katerine White",
"full_name_with_team": "[Gusikowski-Bailey] Katerine White",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-07-24T00:10:20.146-07:00",
"created_at": "2025-07-24T00:10:19.712-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "977a8418-0b20-4687-94fc-2c63f4e00b5a",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "e8fc545a-bddb-4ae0-bf03-09013ce72e90",
"created_at": "2025-07-24T00:10:19.109-07:00",
"updated_at": "2025-07-24T00:10:19.109-07:00",
"display_order": 2,
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"billing_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
],
"team_id": 270,
"name": "user",
"slug": "user",
"is_editable": true,
"is_deletable": false,
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"webhooks_permissions": [],
"audits_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"deleted_at": null,
"incident_permission_set_id": "accff77f-2715-4f88-a391-c4aedcbfd18a",
"pulses_permissions": [
"create",
"update",
"read"
],
"alerts_permissions": [
"create",
"read"
],
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"incident_communication_permissions": [
"read"
],
"integrations_permissions": []
}
},
"on_call_role": {
"data": {
"id": "c852918e-0b34-4e36-bcc2-d8cf7bc0fe73",
"team_id": 270,
"name": "None",
"slug": "none",
"system_role": "no_access",
"deleted_at": null,
"created_at": "2025-07-24T00:10:19.126-07:00",
"updated_at": "2025-07-24T00:10:19.126-07:00",
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"escalation_policies_permissions": [],
"groups_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"on_call_roles_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"workflows_permissions": [],
"contacts_permissions": [],
"live_call_routing_permissions": [],
"heartbeats_permissions": [],
"alert_urgency_permissions": [],
"schedule_override_permissions": [],
"webhooks_permissions": [],
"alert_sources_permissions": [],
"on_call_readiness_report_permissions": [],
"alert_routing_rules_permissions": [],
"alert_fields_permissions": [],
"alert_groups_permissions": []
}
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": {
"data": {
"id": "300",
"type": "users",
"attributes": {
"name": "Ammie Kunze",
"email": "tyler@erdman-wyman.example",
"phone": null,
"phone_2": null,
"first_name": "Ammie",
"last_name": "Kunze",
"full_name": "Ammie Kunze",
"full_name_with_team": "[Gusikowski-Bailey] Ammie Kunze",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-07-24T00:10:37.976-07:00",
"created_at": "2025-07-24T00:10:18.963-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "16089b94-6a7c-4014-89d9-1b3afcbd01cf",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "e8fc545a-bddb-4ae0-bf03-09013ce72e90",
"created_at": "2025-07-24T00:10:19.109-07:00",
"updated_at": "2025-07-24T00:10:19.109-07:00",
"display_order": 2,
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"billing_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
],
"team_id": 270,
"name": "user",
"slug": "user",
"is_editable": true,
"is_deletable": false,
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"webhooks_permissions": [],
"audits_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"deleted_at": null,
"incident_permission_set_id": "accff77f-2715-4f88-a391-c4aedcbfd18a",
"pulses_permissions": [
"create",
"update",
"read"
],
"alerts_permissions": [
"create",
"read"
],
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"incident_communication_permissions": [
"read"
],
"integrations_permissions": []
}
},
"on_call_role": {
"data": {
"id": "c852918e-0b34-4e36-bcc2-d8cf7bc0fe73",
"team_id": 270,
"name": "None",
"slug": "none",
"system_role": "no_access",
"deleted_at": null,
"created_at": "2025-07-24T00:10:19.126-07:00",
"updated_at": "2025-07-24T00:10:19.126-07:00",
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"escalation_policies_permissions": [],
"groups_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"on_call_roles_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"workflows_permissions": [],
"contacts_permissions": [],
"live_call_routing_permissions": [],
"heartbeats_permissions": [],
"alert_urgency_permissions": [],
"schedule_override_permissions": [],
"webhooks_permissions": [],
"alert_sources_permissions": [],
"on_call_readiness_report_permissions": [],
"alert_routing_rules_permissions": [],
"alert_fields_permissions": [],
"alert_groups_permissions": []
}
}
}
}
},
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": "Nevermind!",
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2025-07-24T00:10:20.116-07:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": "2025-07-24T00:10:38.141-07:00",
"created_at": "2025-07-24T00:10:20.116-07:00",
"updated_at": "2025-07-24T00:10:38.198-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "706713bf-1c50-4642-87bb-1c3034f4cce4",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "48208c43-6a23-4222-a7f7-86e67dc216e3",
"type": "incident_events"
},
{
"id": "676d516d-8793-4e93-b202-93cda4669709",
"type": "incident_events"
},
{
"id": "03b9d8c2-8b57-4519-8e95-ed99b93f210d",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
incident cancel
The response is of type object
.
Was this page helpful?
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/cancel \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"cancellation_message": "<string>"
}
}
}'
{
"data": {
"id": "72315426-6f96-4028-8066-89baf6ea8876",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Itaque qui deserunt voluptas.",
"slug": "itaque-qui-deserunt-voluptas",
"kind": "normal",
"private": false,
"summary": "A qui esse. Suscipit maxime ipsa. Molestias explicabo sit.",
"status": "cancelled",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-itaque-qui-deserunt-voluptas",
"short_url": null,
"user": {
"data": {
"id": "302",
"type": "users",
"attributes": {
"name": "Katerine White",
"email": "lily.swift@parker.example",
"phone": null,
"phone_2": null,
"first_name": "Katerine",
"last_name": "White",
"full_name": "Katerine White",
"full_name_with_team": "[Gusikowski-Bailey] Katerine White",
"slack_id": null,
"time_zone": "UTC",
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