Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
Response
alert acknowledged
Acknowledges a specific alert by id
curl --request POST \
--url https://api.rootly.com/v1/alerts/{id}/acknowledge \
--header 'Authorization: Bearer <token>'{
"data": {
"id": "f5eac28a-0210-4947-8a90-c45ce8165cd6",
"type": "alerts",
"attributes": {
"short_id": "ALT100005",
"source": "pagerduty",
"status": "acknowledged",
"summary": "Test alert 5",
"description": "Test alert description",
"labels": [],
"services": [],
"service_ids": [],
"groups": [],
"group_ids": [],
"environments": [],
"environment_ids": [],
"responders": [
{
"id": 70,
"ability_cache": null,
"accept_marketing": true,
"accept_terms": true,
"created_at": "2025-10-30T05:26:19.168-07:00",
"created_through_sso": false,
"current_team_id": 21,
"deleted_at": null,
"email": "margherita_king@konopelski.test",
"external_id": null,
"first_name": "Adria",
"has_impersonate_write_permission": false,
"how_did_you_hear_about_us": null,
"incidents_backfilled_count": 0,
"incidents_count": 0,
"incidents_example_count": 0,
"incidents_normal_count": 0,
"incidents_scheduled_count": 0,
"incidents_test_count": 0,
"is_super_admin": false,
"jti": "964b542a-0d02-4a3e-bc8b-8ef1e4b1240f",
"last_name": "Tremblay",
"last_notification_email_sent_at": null,
"last_seen_at": null,
"locale": "en",
"onboarding_completed": true,
"opsgenie_id": null,
"pagerduty_id": null,
"profile_photo_id": null,
"push_notification_new_alert_sound": "default",
"push_notification_new_alert_volume": 1,
"push_notification_shift_ends_sound": "soft_bloob",
"push_notification_shift_starts_sound": "soft_bloob",
"scim_uid": null,
"service_user": false,
"session_token": null,
"skip_tutorial": false,
"teams_count": 1,
"theme": "light_v2",
"time_zone": "UTC",
"updated_at": "2025-10-30T05:26:19.568-07:00",
"victor_ops_id": null,
"view_multiple_schedules": true
}
],
"incidents": [
{
"id": "c4178cfb-8685-47a8-9d51-f44db4abaad1",
"ability_cache": null,
"acknowledged_at": null,
"airtable_base_key": null,
"airtable_record_id": null,
"airtable_record_url": null,
"airtable_table_name": null,
"asana_task_id": null,
"asana_task_url": null,
"cancellation_message": null,
"cancelled_at": null,
"cancelled_by_user_id": null,
"clickup_task_id": null,
"clickup_task_url": null,
"closed_at": null,
"closed_by_user_id": null,
"coda_doc_id": null,
"coda_doc_url": null,
"coda_page_id": null,
"confluence_page_id": null,
"confluence_page_url": null,
"created_at": "2025-10-30T05:26:20.485-07:00",
"created_from_slack_identifier": null,
"current_tutorial_step": "not_started",
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"deleted_at": null,
"detected_at": null,
"dropbox_paper_id": null,
"dropbox_paper_url": null,
"duplicate_incident_id": null,
"email_message_id": null,
"embedding": null,
"external_id": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"genius_workflow_runs_count": 0,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"go_to_meeting_id": null,
"go_to_meeting_url": null,
"google_calendar_event_id": null,
"google_calendar_event_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"google_meeting_bot_id": null,
"google_meeting_id": null,
"google_meeting_transcript": {},
"google_meeting_transcript_summary": null,
"google_meeting_url": null,
"in_triage_at": null,
"in_triage_by_user_id": null,
"incidents_action_items_count": 0,
"incidents_tasks_count": 0,
"jira_issue_id": null,
"jira_issue_key": null,
"jira_issue_url": null,
"kind": "normal",
"labels": {},
"left_slack_channel_slack_user_ids": [],
"linear_issue_id": null,
"linear_issue_key": null,
"linear_issue_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"mattermost_summary_timestamp": null,
"microsoft_teams_channel_id": null,
"microsoft_teams_channel_name": null,
"microsoft_teams_channel_service_url": null,
"microsoft_teams_channel_short_url": null,
"microsoft_teams_channel_url": null,
"microsoft_teams_meeting_bot_id": null,
"microsoft_teams_meeting_id": null,
"microsoft_teams_meeting_transcript": {},
"microsoft_teams_meeting_transcript_summary": null,
"microsoft_teams_meeting_url": null,
"microsoft_teams_summary_message_id": null,
"microsoft_teams_team_id": null,
"microsoft_teams_team_internal_id": null,
"mitigated_at": null,
"mitigated_by_user_id": null,
"mitigation_message": null,
"motion_task_id": null,
"motion_task_url": null,
"notify_channels": {},
"notify_emails": [],
"notion_page_id": null,
"notion_page_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_responder_ids": [],
"opsgenie_incident_url": null,
"outlook_event_id": null,
"outlook_event_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_responder_ids": {},
"pagerduty_incident_url": null,
"pagertree_alert_id": null,
"pagertree_alert_url": null,
"parent_incident_id": null,
"previous_attributes": {
"updated_at": "2025-10-30T05:26:20.645-07:00",
"incident_events": [
"Started date has been set to <span class=\"badge badge-info-inverted\">October 30 5:26 AM PDT</span>",
"Aaron Kuhn created this incident"
],
"user_avatar_url": "data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KICAgICAg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\nICAgICBBSwogICAgICAgIDwvdGV4dD4KICAgICAgPC9zdmc+CiAgICA=\n"
},
"private": false,
"public_title": null,
"quip_page_id": null,
"quip_page_url": null,
"resolution_message": null,
"resolved_at": null,
"resolved_by_user_id": null,
"retrospective_auto_skipped": false,
"retrospective_completed_at": null,
"retrospective_mandatory": false,
"retrospective_progress_status": "not_started",
"retrospective_started_at": null,
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2025-10-30T05:26:20.516-07:00",
"scheduled_remind_prior": false,
"scheduled_until": "2025-11-06T04:26:20.516-08:00",
"sequential_id": 1,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"severity_id": "7c6950ae-c8c4-4097-bfb5-4c49cccee818",
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"short_url": null,
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"slack_aliases": [],
"slack_channel_archived": false,
"slack_channel_deep_link": null,
"slack_channel_id": null,
"slack_channel_name": null,
"slack_channel_short_url": null,
"slack_channel_url": null,
"slack_channel_workspace_id": null,
"slack_channels": [],
"slack_last_message_ts": null,
"slack_notify_ready_for_retrospective_timestamp": null,
"slack_summary_timestamp": null,
"slug": "incidunt-autem-occaecati-facere",
"source": "web",
"started_at": "2025-10-30T05:26:20.485-07:00",
"started_by_user_id": 72,
"status": "started",
"status_page_io": {},
"status_page_io_components": [],
"status_pages_count": 0,
"sub_incidents_count": 0,
"sub_status_id": "3d6edc2e-e2f3-47b6-8f30-3b38792ae7ee",
"subscribers_count": 0,
"summary": "Ea odio voluptatibus. Sed ipsa illum. Sit culpa magnam.",
"summary_updated_at": null,
"team_id": 21,
"title": "Incidunt autem occaecati facere.",
"title_autogenerated": false,
"trello_card_id": null,
"trello_card_url": null,
"triggered_from_microsoft_teams_channel_id": null,
"triggered_from_slack_channel_id": null,
"triggered_from_slack_message_ts": null,
"triggered_from_slack_thread_ts": null,
"updated_at": "2025-10-30T05:26:23.685-07:00",
"user_id": 72,
"users_assigned_count": 0,
"using_redesigned_slack_announcement": true,
"using_redesigned_slack_updates": true,
"victor_ops_incident_id": null,
"victor_ops_incident_responder_ids": {},
"victor_ops_incident_url": null,
"view_source": null,
"webex_meeting_bot_id": null,
"webex_meeting_id": null,
"webex_meeting_transcript": {},
"webex_meeting_transcript_summary": null,
"webex_meeting_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"zoom_meeting_bot_id": null,
"zoom_meeting_global_dial_in_numbers": [],
"zoom_meeting_h323_password": null,
"zoom_meeting_id": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_start_url": null,
"zoom_meeting_transcript": {},
"zoom_meeting_transcript_summary": null,
"raw_labels": null,
"tutorial_steps": null
}
],
"data": {},
"deduplication_key": null,
"started_at": "2025-10-30T05:26:22.999-07:00",
"ended_at": null,
"external_id": null,
"external_url": "https://example.com/alert/test",
"url": "https://test.rootly.com/account/alerts/f5eac28a-0210-4947-8a90-c45ce8165cd6",
"noise": "not_noise",
"notification_target_type": null,
"notification_target_id": null,
"alert_urgency": {
"id": "f042122e-2515-4c42-aacd-34c4deb41440",
"color": "#C73C40",
"created_at": "2025-10-30T05:26:22.993-07:00",
"deleted_at": null,
"description": "Aut temporibus facilis rerum.",
"name": "1sl31",
"position": 1,
"team_id": 29,
"updated_at": "2025-10-30T05:26:22.997-07:00",
"urgency": "high"
},
"alert_urgency_id": "f042122e-2515-4c42-aacd-34c4deb41440",
"notified_users": [],
"created_at": "2025-10-30T05:26:22.999-07:00",
"updated_at": "2025-10-30T05:26:51.875-07:00"
},
"relationships": {
"events": {
"data": [
{
"id": "4300a6f1-8aac-41ff-aa33-bd861f31d1ef",
"type": "alert_events"
},
{
"id": "b816b9c5-db34-4790-a03a-92038305ba27",
"type": "alert_events"
},
{
"id": "e7bbdb7d-fb44-4e7a-abdc-77f174e47526",
"type": "alert_events"
}
]
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
alert acknowledged
Show child attributes
Was this page helpful?
curl --request POST \
--url https://api.rootly.com/v1/alerts/{id}/acknowledge \
--header 'Authorization: Bearer <token>'{
"data": {
"id": "f5eac28a-0210-4947-8a90-c45ce8165cd6",
"type": "alerts",
"attributes": {
"short_id": "ALT100005",
"source": "pagerduty",
"status": "acknowledged",
"summary": "Test alert 5",
"description": "Test alert description",
"labels": [],
"services": [],
"service_ids": [],
"groups": [],
"group_ids": [],
"environments": [],
"environment_ids": [],
"responders": [
{
"id": 70,
"ability_cache": null,
"accept_marketing": true,
"accept_terms": true,
"created_at": "2025-10-30T05:26:19.168-07:00",
"created_through_sso": false,
"current_team_id": 21,
"deleted_at": null,
"email": "margherita_king@konopelski.test",
"external_id": null,
"first_name": "Adria",
"has_impersonate_write_permission": false,
"how_did_you_hear_about_us": null,
"incidents_backfilled_count": 0,
"incidents_count": 0,
"incidents_example_count": 0,
"incidents_normal_count": 0,
"incidents_scheduled_count": 0,
"incidents_test_count": 0,
"is_super_admin": false,
"jti": "964b542a-0d02-4a3e-bc8b-8ef1e4b1240f",
"last_name": "Tremblay",
"last_notification_email_sent_at": null,
"last_seen_at": null,
"locale": "en",
"onboarding_completed": true,
"opsgenie_id": null,
"pagerduty_id": null,
"profile_photo_id": null,
"push_notification_new_alert_sound": "default",
"push_notification_new_alert_volume": 1,
"push_notification_shift_ends_sound": "soft_bloob",
"push_notification_shift_starts_sound": "soft_bloob",
"scim_uid": null,
"service_user": false,
"session_token": null,
"skip_tutorial": false,
"teams_count": 1,
"theme": "light_v2",
"time_zone": "UTC",
"updated_at": "2025-10-30T05:26:19.568-07:00",
"victor_ops_id": null,
"view_multiple_schedules": true
}
],
"incidents": [
{
"id": "c4178cfb-8685-47a8-9d51-f44db4abaad1",
"ability_cache": null,
"acknowledged_at": null,
"airtable_base_key": null,
"airtable_record_id": null,
"airtable_record_url": null,
"airtable_table_name": null,
"asana_task_id": null,
"asana_task_url": null,
"cancellation_message": null,
"cancelled_at": null,
"cancelled_by_user_id": null,
"clickup_task_id": null,
"clickup_task_url": null,
"closed_at": null,
"closed_by_user_id": null,
"coda_doc_id": null,
"coda_doc_url": null,
"coda_page_id": null,
"confluence_page_id": null,
"confluence_page_url": null,
"created_at": "2025-10-30T05:26:20.485-07:00",
"created_from_slack_identifier": null,
"current_tutorial_step": "not_started",
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"deleted_at": null,
"detected_at": null,
"dropbox_paper_id": null,
"dropbox_paper_url": null,
"duplicate_incident_id": null,
"email_message_id": null,
"embedding": null,
"external_id": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"genius_workflow_runs_count": 0,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"go_to_meeting_id": null,
"go_to_meeting_url": null,
"google_calendar_event_id": null,
"google_calendar_event_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"google_meeting_bot_id": null,
"google_meeting_id": null,
"google_meeting_transcript": {},
"google_meeting_transcript_summary": null,
"google_meeting_url": null,
"in_triage_at": null,
"in_triage_by_user_id": null,
"incidents_action_items_count": 0,
"incidents_tasks_count": 0,
"jira_issue_id": null,
"jira_issue_key": null,
"jira_issue_url": null,
"kind": "normal",
"labels": {},
"left_slack_channel_slack_user_ids": [],
"linear_issue_id": null,
"linear_issue_key": null,
"linear_issue_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"mattermost_summary_timestamp": null,
"microsoft_teams_channel_id": null,
"microsoft_teams_channel_name": null,
"microsoft_teams_channel_service_url": null,
"microsoft_teams_channel_short_url": null,
"microsoft_teams_channel_url": null,
"microsoft_teams_meeting_bot_id": null,
"microsoft_teams_meeting_id": null,
"microsoft_teams_meeting_transcript": {},
"microsoft_teams_meeting_transcript_summary": null,
"microsoft_teams_meeting_url": null,
"microsoft_teams_summary_message_id": null,
"microsoft_teams_team_id": null,
"microsoft_teams_team_internal_id": null,
"mitigated_at": null,
"mitigated_by_user_id": null,
"mitigation_message": null,
"motion_task_id": null,
"motion_task_url": null,
"notify_channels": {},
"notify_emails": [],
"notion_page_id": null,
"notion_page_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_responder_ids": [],
"opsgenie_incident_url": null,
"outlook_event_id": null,
"outlook_event_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_responder_ids": {},
"pagerduty_incident_url": null,
"pagertree_alert_id": null,
"pagertree_alert_url": null,
"parent_incident_id": null,
"previous_attributes": {
"updated_at": "2025-10-30T05:26:20.645-07:00",
"incident_events": [
"Started date has been set to <span class=\"badge badge-info-inverted\">October 30 5:26 AM PDT</span>",
"Aaron Kuhn created this incident"
],
"user_avatar_url": "data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KICAgICAg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\nICAgICBBSwogICAgICAgIDwvdGV4dD4KICAgICAgPC9zdmc+CiAgICA=\n"
},
"private": false,
"public_title": null,
"quip_page_id": null,
"quip_page_url": null,
"resolution_message": null,
"resolved_at": null,
"resolved_by_user_id": null,
"retrospective_auto_skipped": false,
"retrospective_completed_at": null,
"retrospective_mandatory": false,
"retrospective_progress_status": "not_started",
"retrospective_started_at": null,
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2025-10-30T05:26:20.516-07:00",
"scheduled_remind_prior": false,
"scheduled_until": "2025-11-06T04:26:20.516-08:00",
"sequential_id": 1,
"service_now_incident_id": null,
"service_now_incident_key": null,
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