Acknowledges a specific alert by id
curl --request POST \
--url https://api.rootly.com/v1/alerts/{id}/acknowledge \
--header 'Authorization: Bearer <token>'
{
"data": {
"id": "d36b330b-8551-4459-8579-76ffccfd7b7d",
"type": "alerts",
"attributes": {
"short_id": "730j1x",
"source": "pagerduty",
"status": "acknowledged",
"summary": "Accusamus et quia et.",
"description": "Nesciunt odio molestias. Quia pariatur est. Voluptates molestiae fugit.",
"labels": [],
"services": [],
"service_ids": [],
"groups": [],
"group_ids": [],
"environments": [],
"environment_ids": [],
"responders": [
{
"id": 28,
"ability_cache": null,
"accept_marketing": true,
"accept_terms": true,
"created_at": "2025-08-05T00:27:52.694-07:00",
"created_through_sso": false,
"current_team_id": 16,
"deleted_at": null,
"email": "solomon@strosin.example",
"external_id": null,
"first_name": "Tanja",
"has_impersonate_write_permission": false,
"how_did_you_hear_about_us": null,
"incidents_backfilled_count": 0,
"incidents_count": 0,
"incidents_example_count": 0,
"incidents_normal_count": 0,
"incidents_scheduled_count": 0,
"incidents_test_count": 0,
"is_super_admin": false,
"jti": "bdd99279-afde-4ff2-a680-31c782affca8",
"last_name": "O'Keefe",
"last_notification_email_sent_at": null,
"last_seen_at": null,
"locale": "en",
"onboarding_completed": true,
"opsgenie_id": null,
"pagerduty_id": null,
"profile_photo_id": null,
"push_notification_new_alert_sound": "default",
"push_notification_new_alert_volume": 1,
"push_notification_shift_ends_sound": "soft_bloob",
"push_notification_shift_starts_sound": "soft_bloob",
"scim_uid": null,
"service_user": false,
"session_token": null,
"skip_tutorial": false,
"teams_count": 1,
"theme": "light_v2",
"time_zone": "UTC",
"updated_at": "2025-08-05T00:27:53.015-07:00",
"victor_ops_id": null,
"view_multiple_schedules": true
}
],
"incidents": [
{
"id": "fe032956-0bec-4701-9def-efc577ed82f7",
"ability_cache": null,
"acknowledged_at": null,
"airtable_base_key": null,
"airtable_record_id": null,
"airtable_record_url": null,
"airtable_table_name": null,
"asana_task_id": null,
"asana_task_url": null,
"cancellation_message": null,
"cancelled_at": null,
"cancelled_by_user_id": null,
"clickup_task_id": null,
"clickup_task_url": null,
"closed_at": null,
"closed_by_user_id": null,
"coda_doc_id": null,
"coda_doc_url": null,
"coda_page_id": null,
"confluence_page_id": null,
"confluence_page_url": null,
"created_at": "2025-08-05T00:27:53.984-07:00",
"created_from_slack_identifier": null,
"current_tutorial_step": "not_started",
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"deleted_at": null,
"detected_at": null,
"dropbox_paper_id": null,
"dropbox_paper_url": null,
"duplicate_incident_id": null,
"email_message_id": null,
"embedding": null,
"external_id": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"genius_workflow_runs_count": 0,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"go_to_meeting_id": null,
"go_to_meeting_url": null,
"google_calendar_event_id": null,
"google_calendar_event_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"google_meeting_bot_id": null,
"google_meeting_id": null,
"google_meeting_transcript": {},
"google_meeting_transcript_summary": null,
"google_meeting_url": null,
"in_triage_at": null,
"in_triage_by_user_id": null,
"incidents_action_items_count": 0,
"incidents_tasks_count": 0,
"jira_issue_id": null,
"jira_issue_key": null,
"jira_issue_url": null,
"kind": "normal",
"labels": {},
"left_slack_channel_slack_user_ids": [],
"linear_issue_id": null,
"linear_issue_key": null,
"linear_issue_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"mattermost_summary_timestamp": null,
"microsoft_teams_channel_id": null,
"microsoft_teams_channel_name": null,
"microsoft_teams_channel_service_url": null,
"microsoft_teams_channel_short_url": null,
"microsoft_teams_channel_url": null,
"microsoft_teams_meeting_bot_id": null,
"microsoft_teams_meeting_id": null,
"microsoft_teams_meeting_transcript": {},
"microsoft_teams_meeting_transcript_summary": null,
"microsoft_teams_meeting_url": null,
"microsoft_teams_summary_message_id": null,
"microsoft_teams_team_id": null,
"microsoft_teams_team_internal_id": null,
"mitigated_at": null,
"mitigated_by_user_id": null,
"mitigation_message": null,
"motion_task_id": null,
"motion_task_url": null,
"notify_channels": {},
"notify_emails": [],
"notion_page_id": null,
"notion_page_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_responder_ids": [],
"opsgenie_incident_url": null,
"outlook_event_id": null,
"outlook_event_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_responder_ids": {},
"pagerduty_incident_url": null,
"pagertree_alert_id": null,
"pagertree_alert_url": null,
"parent_incident_id": null,
"previous_attributes": {
"updated_at": "2025-08-05T00:27:54.107-07:00",
"incident_events": [
"Started date has been set to <span class=\"badge badge-info-inverted\">August 5 12:27 AM PDT</span>",
"Bok McCullough created this incident"
],
"user_avatar_url": "data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KICAgICAg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\nICAgICAgIEJNCiAgICAgICAgPC90ZXh0PgogICAgICA8L3N2Zz4KICAgIA==\n"
},
"private": false,
"public_title": null,
"quip_page_id": null,
"quip_page_url": null,
"resolution_message": null,
"resolved_at": null,
"resolved_by_user_id": null,
"retrospective_auto_skipped": false,
"retrospective_completed_at": null,
"retrospective_mandatory": false,
"retrospective_progress_status": "not_started",
"retrospective_started_at": null,
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_until": null,
"sequential_id": 1,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"severity_id": "3979a4ec-c598-460e-a6eb-53bf7c296907",
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"short_url": null,
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"slack_aliases": [],
"slack_channel_archived": false,
"slack_channel_deep_link": null,
"slack_channel_id": null,
"slack_channel_name": null,
"slack_channel_short_url": null,
"slack_channel_url": null,
"slack_channel_workspace_id": null,
"slack_channels": [],
"slack_last_message_ts": null,
"slack_notify_ready_for_retrospective_timestamp": null,
"slack_summary_timestamp": null,
"slug": "temporibus-minima-nihil-reiciendis",
"source": "web",
"started_at": "2025-08-05T00:27:53.984-07:00",
"started_by_user_id": 30,
"status": "started",
"status_page_io": {},
"status_page_io_components": [],
"status_pages_count": 0,
"sub_incidents_count": 0,
"sub_status_id": "fcb17b94-f152-441d-b3ef-a48f11927ebe",
"subscribers_count": 0,
"summary": "Odit dolorem deserunt. Quos velit voluptatem. Id nisi perferendis.",
"summary_updated_at": null,
"team_id": 16,
"title": "Temporibus minima nihil reiciendis.",
"title_autogenerated": false,
"trello_card_id": null,
"trello_card_url": null,
"triggered_from_microsoft_teams_channel_id": null,
"triggered_from_slack_channel_id": null,
"triggered_from_slack_message_ts": null,
"triggered_from_slack_thread_ts": null,
"updated_at": "2025-08-05T00:27:57.675-07:00",
"user_id": 30,
"users_assigned_count": 0,
"using_redesigned_slack_announcement": true,
"using_redesigned_slack_updates": true,
"victor_ops_incident_id": null,
"victor_ops_incident_responder_ids": {},
"victor_ops_incident_url": null,
"view_source": null,
"webex_meeting_bot_id": null,
"webex_meeting_id": null,
"webex_meeting_transcript": {},
"webex_meeting_transcript_summary": null,
"webex_meeting_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"zoom_meeting_bot_id": null,
"zoom_meeting_global_dial_in_numbers": [],
"zoom_meeting_h323_password": null,
"zoom_meeting_id": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_start_url": null,
"zoom_meeting_transcript": {},
"zoom_meeting_transcript_summary": null,
"raw_labels": null,
"tutorial_steps": null
}
],
"data": {},
"deduplication_key": null,
"started_at": "2025-08-05T00:27:56.716-07:00",
"ended_at": null,
"external_id": null,
"external_url": "http://lehner.test/kendrick_collins",
"url": "https://test.rootly.com/account/alerts/d36b330b-8551-4459-8579-76ffccfd7b7d",
"noise": "not_noise",
"notification_target_type": null,
"notification_target_id": null,
"alert_urgency": {
"id": "e2cf7fba-dfb9-492b-8396-7124079c9c49",
"color": "#C73C40",
"created_at": "2025-08-05T00:27:56.961-07:00",
"deleted_at": null,
"description": "Dolor numquam adipisci voluptatem.",
"name": "h738d",
"position": 1,
"team_id": 24,
"updated_at": "2025-08-05T00:27:56.965-07:00",
"urgency": "high"
},
"alert_urgency_id": "e2cf7fba-dfb9-492b-8396-7124079c9c49",
"notified_users": [],
"created_at": "2025-08-05T00:27:56.716-07:00",
"updated_at": "2025-08-05T00:28:04.617-07:00"
},
"relationships": {
"events": {
"data": [
{
"id": "9e08948f-7522-4515-aa6a-b33791c29732",
"type": "alert_events"
},
{
"id": "49acad40-e304-4ae8-bf9e-6e98a822d28c",
"type": "alert_events"
},
{
"id": "9562e942-e9fe-404b-b0a9-e051042127b1",
"type": "alert_events"
}
]
}
}
}
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
alert acknowledged
The response is of type object
.
Was this page helpful?
curl --request POST \
--url https://api.rootly.com/v1/alerts/{id}/acknowledge \
--header 'Authorization: Bearer <token>'
{
"data": {
"id": "d36b330b-8551-4459-8579-76ffccfd7b7d",
"type": "alerts",
"attributes": {
"short_id": "730j1x",
"source": "pagerduty",
"status": "acknowledged",
"summary": "Accusamus et quia et.",
"description": "Nesciunt odio molestias. Quia pariatur est. Voluptates molestiae fugit.",
"labels": [],
"services": [],
"service_ids": [],
"groups": [],
"group_ids": [],
"environments": [],
"environment_ids": [],
"responders": [
{
"id": 28,
"ability_cache": null,
"accept_marketing": true,
"accept_terms": true,
"created_at": "2025-08-05T00:27:52.694-07:00",
"created_through_sso": false,
"current_team_id": 16,
"deleted_at": null,
"email": "solomon@strosin.example",
"external_id": null,
"first_name": "Tanja",
"has_impersonate_write_permission": false,
"how_did_you_hear_about_us": null,
"incidents_backfilled_count": 0,
"incidents_count": 0,
"incidents_example_count": 0,
"incidents_normal_count": 0,
"incidents_scheduled_count": 0,
"incidents_test_count": 0,
"is_super_admin": false,
"jti": "bdd99279-afde-4ff2-a680-31c782affca8",
"last_name": "O'Keefe",
"last_notification_email_sent_at": null,
"last_seen_at": null,
"locale": "en",
"onboarding_completed": true,
"opsgenie_id": null,
"pagerduty_id": null,
"profile_photo_id": null,
"push_notification_new_alert_sound": "default",
"push_notification_new_alert_volume": 1,
"push_notification_shift_ends_sound": "soft_bloob",
"push_notification_shift_starts_sound": "soft_bloob",
"scim_uid": null,
"service_user": false,
"session_token": null,
"skip_tutorial": false,
"teams_count": 1,
"theme": "light_v2",
"time_zone": "UTC",
"updated_at": "2025-08-05T00:27:53.015-07:00",
"victor_ops_id": null,
"view_multiple_schedules": true
}
],
"incidents": [
{
"id": "fe032956-0bec-4701-9def-efc577ed82f7",
"ability_cache": null,
"acknowledged_at": null,
"airtable_base_key": null,
"airtable_record_id": null,
"airtable_record_url": null,
"airtable_table_name": null,
"asana_task_id": null,
"asana_task_url": null,
"cancellation_message": null,
"cancelled_at": null,
"cancelled_by_user_id": null,
"clickup_task_id": null,
"clickup_task_url": null,
"closed_at": null,
"closed_by_user_id": null,
"coda_doc_id": null,
"coda_doc_url": null,
"coda_page_id": null,
"confluence_page_id": null,
"confluence_page_url": null,
"created_at": "2025-08-05T00:27:53.984-07:00",
"created_from_slack_identifier": null,
"current_tutorial_step": "not_started",
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"deleted_at": null,
"detected_at": null,
"dropbox_paper_id": null,
"dropbox_paper_url": null,
"duplicate_incident_id": null,
"email_message_id": null,
"embedding": null,
"external_id": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"genius_workflow_runs_count": 0,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"go_to_meeting_id": null,
"go_to_meeting_url": null,
"google_calendar_event_id": null,
"google_calendar_event_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"google_meeting_bot_id": null,
"google_meeting_id": null,
"google_meeting_transcript": {},
"google_meeting_transcript_summary": null,
"google_meeting_url": null,
"in_triage_at": null,
"in_triage_by_user_id": null,
"incidents_action_items_count": 0,
"incidents_tasks_count": 0,
"jira_issue_id": null,
"jira_issue_key": null,
"jira_issue_url": null,
"kind": "normal",
"labels": {},
"left_slack_channel_slack_user_ids": [],
"linear_issue_id": null,
"linear_issue_key": null,
"linear_issue_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"mattermost_summary_timestamp": null,
"microsoft_teams_channel_id": null,
"microsoft_teams_channel_name": null,
"microsoft_teams_channel_service_url": null,
"microsoft_teams_channel_short_url": null,
"microsoft_teams_channel_url": null,
"microsoft_teams_meeting_bot_id": null,
"microsoft_teams_meeting_id": null,
"microsoft_teams_meeting_transcript": {},
"microsoft_teams_meeting_transcript_summary": null,
"microsoft_teams_meeting_url": null,
"microsoft_teams_summary_message_id": null,
"microsoft_teams_team_id": null,
"microsoft_teams_team_internal_id": null,
"mitigated_at": null,
"mitigated_by_user_id": null,
"mitigation_message": null,
"motion_task_id": null,
"motion_task_url": null,
"notify_channels": {},
"notify_emails": [],
"notion_page_id": null,
"notion_page_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_responder_ids": [],
"opsgenie_incident_url": null,
"outlook_event_id": null,
"outlook_event_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_responder_ids": {},
"pagerduty_incident_url": null,
"pagertree_alert_id": null,
"pagertree_alert_url": null,
"parent_incident_id": null,
"previous_attributes": {
"updated_at": "2025-08-05T00:27:54.107-07:00",
"incident_events": [
"Started date has been set to <span class=\"badge badge-info-inverted\">August 5 12:27 AM PDT</span>",
"Bok McCullough created this incident"
],
"user_avatar_url": "data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KICAgICAg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\nICAgICAgIEJNCiAgICAgICAgPC90ZXh0PgogICAgICA8L3N2Zz4KICAgIA==\n"
},
"private": false,
"public_title": null,
"quip_page_id": null,
"quip_page_url": null,
"resolution_message": null,
"resolved_at": null,
"resolved_by_user_id": null,
"retrospective_auto_skipped": false,
"retrospective_completed_at": null,
"retrospective_mandatory": false,
"retrospective_progress_status": "not_started",
"retrospective_started_at": null,
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_until": null,
"sequential_id": 1,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"severity_id": "3979a4ec-c598-460e-a6eb-53bf7c296907",
"sharepoint_page_id": null,
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