POST
/
v1
/
alerts
/
{id}
/
acknowledge
Acknowledges an alert
curl --request POST \
  --url https://api.rootly.com/v1/alerts/{id}/acknowledge \
  --header 'Authorization: Bearer <token>'
{
  "data": {
    "id": "d36b330b-8551-4459-8579-76ffccfd7b7d",
    "type": "alerts",
    "attributes": {
      "short_id": "730j1x",
      "source": "pagerduty",
      "status": "acknowledged",
      "summary": "Accusamus et quia et.",
      "description": "Nesciunt odio molestias. Quia pariatur est. Voluptates molestiae fugit.",
      "labels": [],
      "services": [],
      "service_ids": [],
      "groups": [],
      "group_ids": [],
      "environments": [],
      "environment_ids": [],
      "responders": [
        {
          "id": 28,
          "ability_cache": null,
          "accept_marketing": true,
          "accept_terms": true,
          "created_at": "2025-08-05T00:27:52.694-07:00",
          "created_through_sso": false,
          "current_team_id": 16,
          "deleted_at": null,
          "email": "solomon@strosin.example",
          "external_id": null,
          "first_name": "Tanja",
          "has_impersonate_write_permission": false,
          "how_did_you_hear_about_us": null,
          "incidents_backfilled_count": 0,
          "incidents_count": 0,
          "incidents_example_count": 0,
          "incidents_normal_count": 0,
          "incidents_scheduled_count": 0,
          "incidents_test_count": 0,
          "is_super_admin": false,
          "jti": "bdd99279-afde-4ff2-a680-31c782affca8",
          "last_name": "O'Keefe",
          "last_notification_email_sent_at": null,
          "last_seen_at": null,
          "locale": "en",
          "onboarding_completed": true,
          "opsgenie_id": null,
          "pagerduty_id": null,
          "profile_photo_id": null,
          "push_notification_new_alert_sound": "default",
          "push_notification_new_alert_volume": 1,
          "push_notification_shift_ends_sound": "soft_bloob",
          "push_notification_shift_starts_sound": "soft_bloob",
          "scim_uid": null,
          "service_user": false,
          "session_token": null,
          "skip_tutorial": false,
          "teams_count": 1,
          "theme": "light_v2",
          "time_zone": "UTC",
          "updated_at": "2025-08-05T00:27:53.015-07:00",
          "victor_ops_id": null,
          "view_multiple_schedules": true
        }
      ],
      "incidents": [
        {
          "id": "fe032956-0bec-4701-9def-efc577ed82f7",
          "ability_cache": null,
          "acknowledged_at": null,
          "airtable_base_key": null,
          "airtable_record_id": null,
          "airtable_record_url": null,
          "airtable_table_name": null,
          "asana_task_id": null,
          "asana_task_url": null,
          "cancellation_message": null,
          "cancelled_at": null,
          "cancelled_by_user_id": null,
          "clickup_task_id": null,
          "clickup_task_url": null,
          "closed_at": null,
          "closed_by_user_id": null,
          "coda_doc_id": null,
          "coda_doc_url": null,
          "coda_page_id": null,
          "confluence_page_id": null,
          "confluence_page_url": null,
          "created_at": "2025-08-05T00:27:53.984-07:00",
          "created_from_slack_identifier": null,
          "current_tutorial_step": "not_started",
          "datadog_notebook_id": null,
          "datadog_notebook_url": null,
          "deleted_at": null,
          "detected_at": null,
          "dropbox_paper_id": null,
          "dropbox_paper_url": null,
          "duplicate_incident_id": null,
          "email_message_id": null,
          "embedding": null,
          "external_id": null,
          "freshservice_task_id": null,
          "freshservice_task_url": null,
          "freshservice_ticket_id": null,
          "freshservice_ticket_url": null,
          "genius_workflow_runs_count": 0,
          "github_issue_id": null,
          "github_issue_url": null,
          "gitlab_issue_id": null,
          "gitlab_issue_url": null,
          "go_to_meeting_id": null,
          "go_to_meeting_url": null,
          "google_calendar_event_id": null,
          "google_calendar_event_url": null,
          "google_drive_id": null,
          "google_drive_parent_id": null,
          "google_drive_url": null,
          "google_meeting_bot_id": null,
          "google_meeting_id": null,
          "google_meeting_transcript": {},
          "google_meeting_transcript_summary": null,
          "google_meeting_url": null,
          "in_triage_at": null,
          "in_triage_by_user_id": null,
          "incidents_action_items_count": 0,
          "incidents_tasks_count": 0,
          "jira_issue_id": null,
          "jira_issue_key": null,
          "jira_issue_url": null,
          "kind": "normal",
          "labels": {},
          "left_slack_channel_slack_user_ids": [],
          "linear_issue_id": null,
          "linear_issue_key": null,
          "linear_issue_url": null,
          "mattermost_channel_id": null,
          "mattermost_channel_name": null,
          "mattermost_channel_url": null,
          "mattermost_summary_timestamp": null,
          "microsoft_teams_channel_id": null,
          "microsoft_teams_channel_name": null,
          "microsoft_teams_channel_service_url": null,
          "microsoft_teams_channel_short_url": null,
          "microsoft_teams_channel_url": null,
          "microsoft_teams_meeting_bot_id": null,
          "microsoft_teams_meeting_id": null,
          "microsoft_teams_meeting_transcript": {},
          "microsoft_teams_meeting_transcript_summary": null,
          "microsoft_teams_meeting_url": null,
          "microsoft_teams_summary_message_id": null,
          "microsoft_teams_team_id": null,
          "microsoft_teams_team_internal_id": null,
          "mitigated_at": null,
          "mitigated_by_user_id": null,
          "mitigation_message": null,
          "motion_task_id": null,
          "motion_task_url": null,
          "notify_channels": {},
          "notify_emails": [],
          "notion_page_id": null,
          "notion_page_url": null,
          "opsgenie_alert_id": null,
          "opsgenie_alert_url": null,
          "opsgenie_incident_id": null,
          "opsgenie_incident_responder_ids": [],
          "opsgenie_incident_url": null,
          "outlook_event_id": null,
          "outlook_event_url": null,
          "pagerduty_incident_id": null,
          "pagerduty_incident_number": null,
          "pagerduty_incident_responder_ids": {},
          "pagerduty_incident_url": null,
          "pagertree_alert_id": null,
          "pagertree_alert_url": null,
          "parent_incident_id": null,
          "previous_attributes": {
            "updated_at": "2025-08-05T00:27:54.107-07:00",
            "incident_events": [
              "Started date has been set to <span class=\"badge badge-info-inverted\">August 5 12:27 AM PDT</span>",
              "Bok McCullough created this incident"
            ],
            "user_avatar_url": "data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KICAgICAg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\nICAgICAgIEJNCiAgICAgICAgPC90ZXh0PgogICAgICA8L3N2Zz4KICAgIA==\n"
          },
          "private": false,
          "public_title": null,
          "quip_page_id": null,
          "quip_page_url": null,
          "resolution_message": null,
          "resolved_at": null,
          "resolved_by_user_id": null,
          "retrospective_auto_skipped": false,
          "retrospective_completed_at": null,
          "retrospective_mandatory": false,
          "retrospective_progress_status": "not_started",
          "retrospective_started_at": null,
          "scheduled_auto_completed": true,
          "scheduled_auto_in_progress": true,
          "scheduled_for": null,
          "scheduled_remind_prior": false,
          "scheduled_until": null,
          "sequential_id": 1,
          "service_now_incident_id": null,
          "service_now_incident_key": null,
          "service_now_incident_url": null,
          "severity_id": "3979a4ec-c598-460e-a6eb-53bf7c296907",
          "sharepoint_page_id": null,
          "sharepoint_page_url": null,
          "short_url": null,
          "shortcut_story_id": null,
          "shortcut_story_url": null,
          "shortcut_task_id": null,
          "shortcut_task_url": null,
          "slack_aliases": [],
          "slack_channel_archived": false,
          "slack_channel_deep_link": null,
          "slack_channel_id": null,
          "slack_channel_name": null,
          "slack_channel_short_url": null,
          "slack_channel_url": null,
          "slack_channel_workspace_id": null,
          "slack_channels": [],
          "slack_last_message_ts": null,
          "slack_notify_ready_for_retrospective_timestamp": null,
          "slack_summary_timestamp": null,
          "slug": "temporibus-minima-nihil-reiciendis",
          "source": "web",
          "started_at": "2025-08-05T00:27:53.984-07:00",
          "started_by_user_id": 30,
          "status": "started",
          "status_page_io": {},
          "status_page_io_components": [],
          "status_pages_count": 0,
          "sub_incidents_count": 0,
          "sub_status_id": "fcb17b94-f152-441d-b3ef-a48f11927ebe",
          "subscribers_count": 0,
          "summary": "Odit dolorem deserunt. Quos velit voluptatem. Id nisi perferendis.",
          "summary_updated_at": null,
          "team_id": 16,
          "title": "Temporibus minima nihil reiciendis.",
          "title_autogenerated": false,
          "trello_card_id": null,
          "trello_card_url": null,
          "triggered_from_microsoft_teams_channel_id": null,
          "triggered_from_slack_channel_id": null,
          "triggered_from_slack_message_ts": null,
          "triggered_from_slack_thread_ts": null,
          "updated_at": "2025-08-05T00:27:57.675-07:00",
          "user_id": 30,
          "users_assigned_count": 0,
          "using_redesigned_slack_announcement": true,
          "using_redesigned_slack_updates": true,
          "victor_ops_incident_id": null,
          "victor_ops_incident_responder_ids": {},
          "victor_ops_incident_url": null,
          "view_source": null,
          "webex_meeting_bot_id": null,
          "webex_meeting_id": null,
          "webex_meeting_transcript": {},
          "webex_meeting_transcript_summary": null,
          "webex_meeting_url": null,
          "zendesk_ticket_id": null,
          "zendesk_ticket_url": null,
          "zoom_meeting_bot_id": null,
          "zoom_meeting_global_dial_in_numbers": [],
          "zoom_meeting_h323_password": null,
          "zoom_meeting_id": null,
          "zoom_meeting_join_url": null,
          "zoom_meeting_password": null,
          "zoom_meeting_pstn_password": null,
          "zoom_meeting_start_url": null,
          "zoom_meeting_transcript": {},
          "zoom_meeting_transcript_summary": null,
          "raw_labels": null,
          "tutorial_steps": null
        }
      ],
      "data": {},
      "deduplication_key": null,
      "started_at": "2025-08-05T00:27:56.716-07:00",
      "ended_at": null,
      "external_id": null,
      "external_url": "http://lehner.test/kendrick_collins",
      "url": "https://test.rootly.com/account/alerts/d36b330b-8551-4459-8579-76ffccfd7b7d",
      "noise": "not_noise",
      "notification_target_type": null,
      "notification_target_id": null,
      "alert_urgency": {
        "id": "e2cf7fba-dfb9-492b-8396-7124079c9c49",
        "color": "#C73C40",
        "created_at": "2025-08-05T00:27:56.961-07:00",
        "deleted_at": null,
        "description": "Dolor numquam adipisci voluptatem.",
        "name": "h738d",
        "position": 1,
        "team_id": 24,
        "updated_at": "2025-08-05T00:27:56.965-07:00",
        "urgency": "high"
      },
      "alert_urgency_id": "e2cf7fba-dfb9-492b-8396-7124079c9c49",
      "notified_users": [],
      "created_at": "2025-08-05T00:27:56.716-07:00",
      "updated_at": "2025-08-05T00:28:04.617-07:00"
    },
    "relationships": {
      "events": {
        "data": [
          {
            "id": "9e08948f-7522-4515-aa6a-b33791c29732",
            "type": "alert_events"
          },
          {
            "id": "49acad40-e304-4ae8-bf9e-6e98a822d28c",
            "type": "alert_events"
          },
          {
            "id": "9562e942-e9fe-404b-b0a9-e051042127b1",
            "type": "alert_events"
          }
        ]
      }
    }
  }
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

id
string
required

Response

200
application/vnd.api+json

alert acknowledged

The response is of type object.