Retrieves a specific incident by id
curl --request GET \
--url https://api.rootly.com/v1/incidents/{id} \
--header 'Authorization: Bearer <token>'{
"data": {
"id": "70465736-a63f-4f55-a108-06fd19e7b78a",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Nesciunt rem perspiciatis incidunt.",
"slug": "nesciunt-rem-perspiciatis-incidunt",
"kind": "normal",
"private": false,
"summary": "Modi veniam soluta. Voluptatem quos aut. Aliquid tenetur iste.",
"status": "started",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-nesciunt-rem-perspiciatis-incidunt",
"short_url": null,
"user": {
"data": {
"id": "353",
"type": "users",
"attributes": {
"name": "Kasey Kihn",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Kasey",
"last_name": "Kihn",
"full_name": "Kasey Kihn",
"full_name_with_team": "[Conn LLC] Kasey Kihn",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-11-26T20:55:25.008-08:00",
"created_at": "2025-11-26T20:55:24.588-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "81ed826e-c626-407c-9d9b-776bb7ad4f1e",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "04a1f92b-5d8f-4889-9432-323766f8782d",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-11-26T20:55:23.930-08:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "ca14fdd7-dc1f-46b0-8999-56bc339e731d",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 334,
"updated_at": "2025-11-26T20:55:23.930-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "9eb5b819-6b2e-4b1d-8669-9e1a3cfefc3d",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-11-26T20:55:23.951-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 334,
"updated_at": "2025-11-26T20:55:23.951-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "9d6881b6-1d5b-4fc8-965b-45540647e84b",
"type": "user_notification_rules"
},
{
"id": "aa9f4454-b4a4-4104-b077-3e6f6d3433e2",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "af66c172-9be1-4a0d-a298-c8b4c9cc2d42",
"type": "severities",
"attributes": {
"name": "p7gua",
"slug": "p7gua",
"description": "Facere fugit amet ipsa.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-11-26T20:55:24.969-08:00",
"updated_at": "2025-11-26T20:55:24.969-08:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "353",
"type": "users",
"attributes": {
"name": "Kasey Kihn",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Kasey",
"last_name": "Kihn",
"full_name": "Kasey Kihn",
"full_name_with_team": "[Conn LLC] Kasey Kihn",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-11-26T20:55:25.008-08:00",
"created_at": "2025-11-26T20:55:24.588-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "81ed826e-c626-407c-9d9b-776bb7ad4f1e",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "04a1f92b-5d8f-4889-9432-323766f8782d",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-11-26T20:55:23.930-08:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "ca14fdd7-dc1f-46b0-8999-56bc339e731d",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 334,
"updated_at": "2025-11-26T20:55:23.930-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "9eb5b819-6b2e-4b1d-8669-9e1a3cfefc3d",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-11-26T20:55:23.951-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 334,
"updated_at": "2025-11-26T20:55:23.951-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "9d6881b6-1d5b-4fc8-965b-45540647e84b",
"type": "user_notification_rules"
},
{
"id": "aa9f4454-b4a4-4104-b077-3e6f6d3433e2",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2025-11-26T20:55:24.975-08:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-11-26T20:55:24.975-08:00",
"updated_at": "2025-11-26T20:55:25.061-08:00",
"labels": {}
},
"relationships": {
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "e87d8c91-27c2-40b0-ba31-22233befc3cb",
"type": "incident_events"
},
{
"id": "8b831557-b268-48cf-a4b0-0522be411ae8",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Resource UUID
comma separated if needed. eg: sub_statuses,causes,subscribers
sub_statuses, causes, subscribers, roles, slack_messages, environments, incident_types, services, functionalities, groups, events, action_items, custom_field_selections, feedbacks, incident_post_mortem incident found by slug
Show child attributes
Unique ID of the incident
incidents Show child attributes
The title of the incident
The slug of the incident
Date of creation
Date of last update
Unique ID of the incident
Sequential ID of the incident
The kind of the incident
ID of parent incident
ID of duplicated incident
The summary of the incident
The visibility of the incident
The source of the incident
The status of the incident
The url to the incident
The short url to the incident
The public title of the incident
The user who created the incident
The Severity of the incident
Show child attributes
Show child attributes
Unique ID of the severity
severities Show child attributes
The name of the severity
Date of creation
Date of last update
The slug of the severity
The description of the severity
The severity of the severity
critical, high, medium, low The hex color of the severity
Position of the severity
Emails to attach to the severity
The Environments of the incident
Show child attributes
Show child attributes
Unique ID of the environment
environments Show child attributes
The name of the environment
Date of creation
Date of last update
The slug of the environment
The description of the environment
Emails attached to the environment
The hex color of the environment
Position of the environment
The Incident Types of the incident
Show child attributes
Show child attributes
Unique ID of the incident type
incident_types Show child attributes
The name of the incident type
Date of creation
Date of last update
The slug of the incident type
The description of the incident type
The hex color of the incident type
Position of the incident type
Emails to attach to the incident type
The Services of the incident
Show child attributes
Show child attributes
Unique ID of the service
services Show child attributes
The name of the service
Date of creation
Date of last update
The slug of the service
The description of the service
The public description of the service
Emails attached to the service
The hex color of the service
Position of the service
The Backstage entity id associated to this service. eg: :namespace/:kind/:entity_name
The external id associated to this service
The PagerDuty service id associated to this service
The Opsgenie service id associated to this service
The Cortex group id associated to this service
The Service Now CI sys id associated to this service
The GitHub repository name associated to this service. eg: rootlyhq/my-service
The GitHub repository branch associated to this service. eg: main
The GitLab repository name associated to this service. eg: rootlyhq/my-service
The GitLab repository branch associated to this service. eg: main
Environments associated with this service
Services dependent on this service
Owner Teams associated with this service
Owner Users associated with this service
The alert urgency id of the service
Enable alerts through email
Email generated to send alerts to
Enable alerts to be broadcasted to a specific channel
Enable incidents to be broadcasted to a specific channel
The Functionalities of the incident
Show child attributes
Show child attributes
Unique ID of the functionality
functionalities Show child attributes
The name of the functionality
Date of creation
Date of last update
The slug of the functionality
The description of the functionality
The public description of the functionality
Emails attached to the functionality
The hex color of the functionality
The Backstage entity id associated to this functionality. eg: :namespace/:kind/:entity_name
The external id associated to this functionality
The PagerDuty service id associated to this functionality
The Opsgenie service id associated to this functionality
The Opsgenie team id associated to this functionality
The Cortex group id associated to this functionality
The Service Now CI sys id associated to this functionality
Position of the functionality
Environments associated with this functionality
Services associated with this functionality
Owner Teams associated with this functionality
Owner Users associated with this functionality
The Teams of to the incident
Show child attributes
Show child attributes
Unique ID of the team
groups Show child attributes
The name of the team
Date of creation
Date of last update
The description of the team
Emails to attach to the team
The hex color of the team
Position of the team
The Backstage entity id associated to this team. eg: :namespace/:kind/:entity_name
The external id associated to this team
The PagerDuty group id associated to this team
The PagerDuty service id associated to this team
The Opsgenie group id associated to this team
The VictorOps group id associated to this team
The PagerTree group id associated to this team
The Cortex group id associated to this team
The Service Now CI sys id associated to this team
The user ids of the members of this team.
The user ids of the admins of this team. These users must also be present in user_ids attribute.
Enable alerts through email
Email generated to send alerts to
The alert urgency id of the team
Enable alerts to be broadcasted to a specific channel
Enable incidents to be broadcasted to a specific channel
Auto add members to incident channel when team is attached
Labels to attach to the incidents. eg: {"platform":"osx", "version": "1.29"}
Slack channel id
Slack channel name
Slack channel url
Slack channel short url
Slack channel deep link
Whether the Slack channel is archived
Timestamp of last Slack message
Zoom meeting ID
Zoom meeting start URL
Zoom meeting join URL
Zoom meeting password
Zoom meeting PSTN password
Zoom meeting H323 password
Zoom meeting global dial-in numbers
Google Drive document ID
Google Drive parent folder ID
Google Drive URL
Google meeting ID
Google meeting URL
Jira issue key
Jira issue ID
Jira issue URL
GitHub issue ID
GitHub issue URL
GitLab issue ID
GitLab issue URL
Asana task ID
Asana task URL
Linear issue ID
Linear issue URL
Trello card ID
Trello card URL
Zendesk ticket ID
Zendesk ticket URL
PagerDuty incident ID
PagerDuty incident number
PagerDuty incident URL
Opsgenie incident ID
Opsgenie incident URL
Opsgenie alert ID
Opsgenie alert URL
ServiceNow incident ID
ServiceNow incident key
ServiceNow incident URL
Mattermost channel ID
Mattermost channel name
Mattermost channel URL
Confluence page ID
Confluence page URL
Datadog notebook ID
Datadog notebook URL
Shortcut story ID
Shortcut story URL
Shortcut task ID
Shortcut task URL
Motion task ID
Motion task URL
ClickUp task ID
ClickUp task URL
VictorOps incident ID
VictorOps incident URL
Quip page ID
Quip page URL
SharePoint page ID
SharePoint page URL
Airtable base key
Airtable table name
Airtable record ID
Airtable record URL
Freshservice ticket ID
Freshservice ticket URL
Freshservice task ID
Freshservice task URL
How was the incident mitigated?
How was the incident resolved?
Why was the incident cancelled?
Date of when the maintenance begins
Date of when the maintenance ends
The status of the retrospective progress
not_started, active, completed, skipped The user who triaged the incident
The user who started the incident
The user who mitigated the incident
The user who resolved the incident
The user who closed the incident
The user who cancelled the incident
Date of triage
Date of start
Date of detection
Date of acknowledgment
Date of mitigation
Date of resolution
Date of closure
Date of cancellation
Was this page helpful?
curl --request GET \
--url https://api.rootly.com/v1/incidents/{id} \
--header 'Authorization: Bearer <token>'{
"data": {
"id": "70465736-a63f-4f55-a108-06fd19e7b78a",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Nesciunt rem perspiciatis incidunt.",
"slug": "nesciunt-rem-perspiciatis-incidunt",
"kind": "normal",
"private": false,
"summary": "Modi veniam soluta. Voluptatem quos aut. Aliquid tenetur iste.",
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