Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Resource UUID
Body
application/vnd.api+json
Response
incident resolved
Resolve a specific incident by id
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/resolve \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"resolution_message": "<string>"
}
}
}'
{
"data": {
"id": "7694fa02-80f3-4b6a-86aa-ac343f4d4b1e",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Eos quia nobis nesciunt.",
"slug": "eos-quia-nobis-nesciunt",
"kind": "normal",
"private": false,
"summary": "In et ab. Qui earum animi. Expedita sunt laudantium.",
"status": "resolved",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-eos-quia-nobis-nesciunt",
"short_url": null,
"user": {
"data": {
"id": "350",
"type": "users",
"attributes": {
"name": "Zackary Torp",
"email": "esteban@lang.test",
"phone": null,
"phone_2": null,
"first_name": "Zackary",
"last_name": "Torp",
"full_name": "Zackary Torp",
"full_name_with_team": "[Sipes Inc] Zackary Torp",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-17T17:31:25.339-07:00",
"created_at": "2025-10-17T17:31:24.922-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "373f8449-4a9a-4509-aab6-440c0bb1ba01",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3f9a6a22-f12c-4fc2-b9de-6f5d7f7be515",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-17T17:31:24.159-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "82e44c55-b83a-45ad-8f6b-5c2668b59803",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.159-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "26c11687-5608-499b-b87b-967ed4534c54",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-17T17:31:24.217-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.217-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "90418b5e-c948-4210-aabc-aad52fa114b8",
"type": "user_notification_rules"
},
{
"id": "5ee3f5e9-f2c5-4a2a-9a89-5208a12cab50",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "6f7b00d1-4b02-4b3b-89ff-94242d83305d",
"type": "severities",
"attributes": {
"name": "fxl2c",
"slug": "fxl2c",
"description": "Et quibusdam harum cupiditate.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-10-17T17:31:25.303-07:00",
"updated_at": "2025-10-17T17:31:25.303-07:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "350",
"type": "users",
"attributes": {
"name": "Zackary Torp",
"email": "esteban@lang.test",
"phone": null,
"phone_2": null,
"first_name": "Zackary",
"last_name": "Torp",
"full_name": "Zackary Torp",
"full_name_with_team": "[Sipes Inc] Zackary Torp",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-17T17:31:25.339-07:00",
"created_at": "2025-10-17T17:31:24.922-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "373f8449-4a9a-4509-aab6-440c0bb1ba01",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3f9a6a22-f12c-4fc2-b9de-6f5d7f7be515",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-17T17:31:24.159-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "82e44c55-b83a-45ad-8f6b-5c2668b59803",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.159-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "26c11687-5608-499b-b87b-967ed4534c54",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-17T17:31:24.217-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.217-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "90418b5e-c948-4210-aabc-aad52fa114b8",
"type": "user_notification_rules"
},
{
"id": "5ee3f5e9-f2c5-4a2a-9a89-5208a12cab50",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": {
"data": {
"id": "348",
"type": "users",
"attributes": {
"name": "Hana Jenkins",
"email": "jenae@streich-gulgowski.test",
"phone": null,
"phone_2": null,
"first_name": "Hana",
"last_name": "Jenkins",
"full_name": "Hana Jenkins",
"full_name_with_team": "[Sipes Inc] Hana Jenkins",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-17T17:31:43.673-07:00",
"created_at": "2025-10-17T17:31:24.006-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "665db06a-7695-41e8-8e46-4364186b6264",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3f9a6a22-f12c-4fc2-b9de-6f5d7f7be515",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-17T17:31:24.159-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "82e44c55-b83a-45ad-8f6b-5c2668b59803",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.159-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "26c11687-5608-499b-b87b-967ed4534c54",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-17T17:31:24.217-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.217-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "c9fce1aa-6cee-4023-a6c3-151608d825eb",
"type": "user_notification_rules"
},
{
"id": "b3ca3227-4721-4d41-86d0-4dbba9a65eb5",
"type": "user_notification_rules"
}
]
}
}
}
},
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": "Restart database fixed it!",
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2025-10-17T17:31:25.309-07:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": "2025-10-17T17:31:43.875-07:00",
"resolved_at": "2025-10-17T17:31:43.875-07:00",
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-10-17T17:31:25.309-07:00",
"updated_at": "2025-10-17T17:31:43.952-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "2260b204-51f3-4480-ac65-2b0ceec73d14",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "8a57fc3a-aaf1-426d-a848-3beaacfa3419",
"type": "incident_events"
},
{
"id": "cd67f056-4244-438c-a0da-75a783605d27",
"type": "incident_events"
},
{
"id": "9761fb72-bf94-45f9-8593-2b1ff3de3984",
"type": "incident_events"
},
{
"id": "ca8dd53d-6d5a-426e-ba2c-52e4244eda8c",
"type": "incident_events"
},
{
"id": "6f56cf02-8b0d-4562-91f9-b82cea294867",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Resource UUID
Show child attributes
incident resolved
Show child attributes
Was this page helpful?
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/resolve \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"resolution_message": "<string>"
}
}
}'
{
"data": {
"id": "7694fa02-80f3-4b6a-86aa-ac343f4d4b1e",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Eos quia nobis nesciunt.",
"slug": "eos-quia-nobis-nesciunt",
"kind": "normal",
"private": false,
"summary": "In et ab. Qui earum animi. Expedita sunt laudantium.",
"status": "resolved",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-eos-quia-nobis-nesciunt",
"short_url": null,
"user": {
"data": {
"id": "350",
"type": "users",
"attributes": {
"name": "Zackary Torp",
"email": "esteban@lang.test",
"phone": null,
"phone_2": null,
"first_name": "Zackary",
"last_name": "Torp",
"full_name": "Zackary Torp",
"full_name_with_team": "[Sipes Inc] Zackary Torp",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-17T17:31:25.339-07:00",
"created_at": "2025-10-17T17:31:24.922-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "373f8449-4a9a-4509-aab6-440c0bb1ba01",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3f9a6a22-f12c-4fc2-b9de-6f5d7f7be515",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-17T17:31:24.159-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "82e44c55-b83a-45ad-8f6b-5c2668b59803",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.159-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "26c11687-5608-499b-b87b-967ed4534c54",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-17T17:31:24.217-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.217-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "90418b5e-c948-4210-aabc-aad52fa114b8",
"type": "user_notification_rules"
},
{
"id": "5ee3f5e9-f2c5-4a2a-9a89-5208a12cab50",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "6f7b00d1-4b02-4b3b-89ff-94242d83305d",
"type": "severities",
"attributes": {
"name": "fxl2c",
"slug": "fxl2c",
"description": "Et quibusdam harum cupiditate.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-10-17T17:31:25.303-07:00",
"updated_at": "2025-10-17T17:31:25.303-07:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "350",
"type": "users",
"attributes": {
"name": "Zackary Torp",
"email": "esteban@lang.test",
"phone": null,
"phone_2": null,
"first_name": "Zackary",
"last_name": "Torp",
"full_name": "Zackary Torp",
"full_name_with_team": "[Sipes Inc] Zackary Torp",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-17T17:31:25.339-07:00",
"created_at": "2025-10-17T17:31:24.922-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "373f8449-4a9a-4509-aab6-440c0bb1ba01",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3f9a6a22-f12c-4fc2-b9de-6f5d7f7be515",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-17T17:31:24.159-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "82e44c55-b83a-45ad-8f6b-5c2668b59803",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.159-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "26c11687-5608-499b-b87b-967ed4534c54",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-17T17:31:24.217-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.217-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "90418b5e-c948-4210-aabc-aad52fa114b8",
"type": "user_notification_rules"
},
{
"id": "5ee3f5e9-f2c5-4a2a-9a89-5208a12cab50",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": {
"data": {
"id": "348",
"type": "users",
"attributes": {
"name": "Hana Jenkins",
"email": "jenae@streich-gulgowski.test",
"phone": null,
"phone_2": null,
"first_name": "Hana",
"last_name": "Jenkins",
"full_name": "Hana Jenkins",
"full_name_with_team": "[Sipes Inc] Hana Jenkins",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-17T17:31:43.673-07:00",
"created_at": "2025-10-17T17:31:24.006-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "665db06a-7695-41e8-8e46-4364186b6264",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3f9a6a22-f12c-4fc2-b9de-6f5d7f7be515",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-17T17:31:24.159-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "82e44c55-b83a-45ad-8f6b-5c2668b59803",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.159-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "26c11687-5608-499b-b87b-967ed4534c54",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-17T17:31:24.217-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-17T17:31:24.217-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "c9fce1aa-6cee-4023-a6c3-151608d825eb",
"type": "user_notification_rules"
},
{
"id": "b3ca3227-4721-4d41-86d0-4dbba9a65eb5",
"type": "user_notification_rules"
}
]
}
}
}
},
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": "Restart database fixed it!",
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2025-10-17T17:31:25.309-07:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": "2025-10-17T17:31:43.875-07:00",
"resolved_at": "2025-10-17T17:31:43.875-07:00",
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-10-17T17:31:25.309-07:00",
"updated_at": "2025-10-17T17:31:43.952-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "2260b204-51f3-4480-ac65-2b0ceec73d14",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "8a57fc3a-aaf1-426d-a848-3beaacfa3419",
"type": "incident_events"
},
{
"id": "cd67f056-4244-438c-a0da-75a783605d27",
"type": "incident_events"
},
{
"id": "9761fb72-bf94-45f9-8593-2b1ff3de3984",
"type": "incident_events"
},
{
"id": "ca8dd53d-6d5a-426e-ba2c-52e4244eda8c",
"type": "incident_events"
},
{
"id": "6f56cf02-8b0d-4562-91f9-b82cea294867",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}