Mitigate a specific incident by id
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/mitigate \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents",
"attributes": {
"mitigation_message": "<string>"
}
}
}
'{
"data": {
"id": "e6cd6182-a48b-4106-b49f-b3eaf059c43c",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Itaque totam incidunt doloribus.",
"slug": "itaque-totam-incidunt-doloribus",
"kind": "normal",
"private": false,
"summary": "Officiis qui aut. Accusantium velit officia. Laudantium sunt eius.",
"status": "mitigated",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-itaque-totam-incidunt-doloribus",
"short_url": null,
"user": {
"data": {
"id": "682",
"type": "users",
"attributes": {
"name": "Dalton Fisher",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Dalton",
"last_name": "Fisher",
"full_name": "Dalton Fisher",
"full_name_with_team": "[Dietrich, Beier and Zemlak] Dalton Fisher",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-30T02:50:35.620-08:00",
"created_at": "2026-01-30T02:50:35.106-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "dbee3a40-83bf-4236-a057-b34bbaee1ada",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "cf9c106b-f9a6-4a58-af99-8d8bfd217bb4",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-30T02:50:34.715-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "8131a2f8-ce87-43de-a350-1b0380d5647e",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 393,
"updated_at": "2026-01-30T02:50:34.715-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "9b007585-b8a6-44b3-baf9-23a2dac4dafe",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-30T02:50:34.725-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 393,
"updated_at": "2026-01-30T02:50:34.725-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "d1277596-2995-49ac-8dbe-fa93587d91e7",
"type": "user_notification_rules"
},
{
"id": "bb2d463b-9db0-4df5-b80f-f3a6ac2a6b81",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "fe92aede-c539-40e1-adc7-211db3c125a8",
"type": "severities",
"attributes": {
"name": "0413q",
"slug": "0413q",
"description": "Impedit similique vero pariatur.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-01-30T02:50:35.602-08:00",
"updated_at": "2026-01-30T02:50:35.602-08:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "682",
"type": "users",
"attributes": {
"name": "Dalton Fisher",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Dalton",
"last_name": "Fisher",
"full_name": "Dalton Fisher",
"full_name_with_team": "[Dietrich, Beier and Zemlak] Dalton Fisher",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-30T02:50:35.620-08:00",
"created_at": "2026-01-30T02:50:35.106-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "dbee3a40-83bf-4236-a057-b34bbaee1ada",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "cf9c106b-f9a6-4a58-af99-8d8bfd217bb4",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-30T02:50:34.715-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "8131a2f8-ce87-43de-a350-1b0380d5647e",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 393,
"updated_at": "2026-01-30T02:50:34.715-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "9b007585-b8a6-44b3-baf9-23a2dac4dafe",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-30T02:50:34.725-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 393,
"updated_at": "2026-01-30T02:50:34.725-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "d1277596-2995-49ac-8dbe-fa93587d91e7",
"type": "user_notification_rules"
},
{
"id": "bb2d463b-9db0-4df5-b80f-f3a6ac2a6b81",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": {
"data": {
"id": "680",
"type": "users",
"attributes": {
"name": "Sean Kuhn",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Sean",
"last_name": "Kuhn",
"full_name": "Sean Kuhn",
"full_name_with_team": "[Dietrich, Beier and Zemlak] Sean Kuhn",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-30T02:50:52.462-08:00",
"created_at": "2026-01-30T02:50:34.616-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "38b563a8-bc65-4345-93f6-32ae984df240",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "cf9c106b-f9a6-4a58-af99-8d8bfd217bb4",
"alerts_permissions": [
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],
"api_keys_permissions": [
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],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
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],
"communication_permissions": [
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],
"created_at": "2026-01-30T02:50:34.715-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
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],
"form_fields_permissions": [
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],
"functionalities_permissions": [
"create",
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"update",
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],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "8131a2f8-ce87-43de-a350-1b0380d5647e",
"incident_roles_permissions": [
"create",
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"update",
"delete"
],
"incident_types_permissions": [
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],
"incidents_permissions": [
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"update",
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],
"integrations_permissions": [],
"invitations_permissions": [
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],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
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],
"playbooks_permissions": [
"create",
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],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
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],
"retrospective_permissions": [
"create",
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],
"roles_permissions": [],
"secrets_permissions": [
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],
"services_permissions": [
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],
"severities_permissions": [
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],
"slug": "user",
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],
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"team_id": 393,
"updated_at": "2026-01-30T02:50:34.715-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
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]
}
},
"on_call_role": {
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"created_at": "2026-01-30T02:50:34.725-08:00",
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"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
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"shift_overrides_permissions": [],
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"updated_at": "2026-01-30T02:50:34.725-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
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},
"schedules": {
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},
"notification_rules": {
"data": [
{
"id": "23893bc4-e788-43c1-8676-b3d0a8bce88d",
"type": "user_notification_rules"
},
{
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"type": "user_notification_rules"
}
]
}
}
}
},
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": "Restart database fixed it!",
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
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"motion_task_id": null,
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"clickup_task_id": null,
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"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2026-01-30T02:50:35.605-08:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": "2026-01-30T02:50:52.583-08:00",
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-01-30T02:50:35.605-08:00",
"updated_at": "2026-01-30T02:50:52.614-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "3fab736e-19e9-4033-a340-29c259ba663b",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "7d86ed7f-77f7-4b66-8f8c-e394615b80bd",
"type": "incident_events"
},
{
"id": "0c05fffc-0a21-4f88-952c-9883738ba320",
"type": "incident_events"
},
{
"id": "7ca712e8-1167-4968-b8e6-9b1c7568373d",
"type": "incident_events"
},
{
"id": "55b56b30-1d09-42a1-80ba-dac437475926",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
},
"alerts": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Resource UUID
Show child attributes
incident mitigated
Show child attributes
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curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/mitigate \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents",
"attributes": {
"mitigation_message": "<string>"
}
}
}
'{
"data": {
"id": "e6cd6182-a48b-4106-b49f-b3eaf059c43c",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Itaque totam incidunt doloribus.",
"slug": "itaque-totam-incidunt-doloribus",
"kind": "normal",
"private": false,
"summary": "Officiis qui aut. Accusantium velit officia. Laudantium sunt eius.",
"status": "mitigated",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-itaque-totam-incidunt-doloribus",
"short_url": null,
"user": {
"data": {
"id": "682",
"type": "users",
"attributes": {
"name": "Dalton Fisher",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Dalton",
"last_name": "Fisher",
"full_name": "Dalton Fisher",
"full_name_with_team": "[Dietrich, Beier and Zemlak] Dalton Fisher",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-30T02:50:35.620-08:00",
"created_at": "2026-01-30T02:50:35.106-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "dbee3a40-83bf-4236-a057-b34bbaee1ada",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "cf9c106b-f9a6-4a58-af99-8d8bfd217bb4",
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],
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],
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],
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],
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],
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],
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],
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],
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],
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],
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}
},
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"name": "None",
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}
},
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},
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},
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{
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{
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]
}
}
}
},
"severity": {
"data": {
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"type": "severities",
"attributes": {
"name": "0413q",
"slug": "0413q",
"description": "Impedit similique vero pariatur.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-01-30T02:50:35.602-08:00",
"updated_at": "2026-01-30T02:50:35.602-08:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "682",
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"attributes": {
"name": "Dalton Fisher",
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"phone": null,
"phone_2": null,
"first_name": "Dalton",
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"full_name_with_team": "[Dietrich, Beier and Zemlak] Dalton Fisher",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-30T02:50:35.620-08:00",
"created_at": "2026-01-30T02:50:35.106-08:00"
},
"relationships": {
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{
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"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
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},
"role": {
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],
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],
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],
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],
"created_at": "2026-01-30T02:50:34.715-08:00",
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],
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],
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],
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],
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"create",
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],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
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],
"incident_permission_set_id": "8131a2f8-ce87-43de-a350-1b0380d5647e",
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],
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],
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],
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],
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],
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],
"roles_permissions": [],
"secrets_permissions": [
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],
"services_permissions": [
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],
"severities_permissions": [
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],
"slug": "user",
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}
},
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}
}
},
"mitigated_by": {
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},
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},
"resolved_by": null,
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"mitigation_message": "Restart database fixed it!",
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},
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},
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},
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"events": {
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{
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}