Mitigate a specific incident by id
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/mitigate \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents",
"attributes": {
"mitigation_message": "<string>"
}
}
}
'{
"data": {
"id": "694817ef-3875-4612-b86e-7795461eb737",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Laborum error recusandae necessitatibus.",
"slug": "laborum-error-recusandae-necessitatibus",
"kind": "normal",
"private": false,
"summary": "Soluta natus et. Consectetur voluptatem quae. Et magni necessitatibus.",
"status": "mitigated",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-laborum-error-recusandae-necessitatibus",
"short_url": null,
"user": {
"data": {
"id": "619",
"type": "users",
"attributes": {
"name": "Benito Baumbach",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Benito",
"last_name": "Baumbach",
"full_name": "Benito Baumbach",
"full_name_with_team": "[Blanda, Glover and Johns] Benito Baumbach",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-21T11:20:40.169-08:00",
"created_at": "2026-01-21T11:20:39.244-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "76f79a20-cae1-43ce-b56f-15ac0503a322",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "f47721d4-069c-4511-8a87-0d3d51f2d57e",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-21T11:20:38.416-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e89722c2-6d0d-4b4e-8598-0121e5202c22",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-21T11:20:38.416-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "2c83842a-a23b-4c26-ad48-ec8fd0ebec13",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-21T11:20:38.440-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-21T11:20:38.440-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "00cfd105-32d1-44e3-9214-4b185d05c9c1",
"type": "user_notification_rules"
},
{
"id": "a4988e33-1b5c-4876-bd9a-dd1d3d48e12d",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "8a5f7fc7-d28f-4924-831f-6fcddc24705f",
"type": "severities",
"attributes": {
"name": "l3xmn",
"slug": "l3xmn",
"description": "Repellat sint et porro.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-01-21T11:20:40.137-08:00",
"updated_at": "2026-01-21T11:20:40.137-08:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "619",
"type": "users",
"attributes": {
"name": "Benito Baumbach",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Benito",
"last_name": "Baumbach",
"full_name": "Benito Baumbach",
"full_name_with_team": "[Blanda, Glover and Johns] Benito Baumbach",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-21T11:20:40.169-08:00",
"created_at": "2026-01-21T11:20:39.244-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "76f79a20-cae1-43ce-b56f-15ac0503a322",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "f47721d4-069c-4511-8a87-0d3d51f2d57e",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-21T11:20:38.416-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e89722c2-6d0d-4b4e-8598-0121e5202c22",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-21T11:20:38.416-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "2c83842a-a23b-4c26-ad48-ec8fd0ebec13",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-21T11:20:38.440-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-21T11:20:38.440-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "00cfd105-32d1-44e3-9214-4b185d05c9c1",
"type": "user_notification_rules"
},
{
"id": "a4988e33-1b5c-4876-bd9a-dd1d3d48e12d",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": {
"data": {
"id": "617",
"type": "users",
"attributes": {
"name": "Carmelina Erdman",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Carmelina",
"last_name": "Erdman",
"full_name": "Carmelina Erdman",
"full_name_with_team": "[Blanda, Glover and Johns] Carmelina Erdman",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-21T11:21:04.113-08:00",
"created_at": "2026-01-21T11:20:38.187-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "4467fd46-e40f-4fe7-9f68-a1034d6d4713",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "f47721d4-069c-4511-8a87-0d3d51f2d57e",
"alerts_permissions": [
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"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-21T11:20:38.416-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
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],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e89722c2-6d0d-4b4e-8598-0121e5202c22",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
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"delete"
],
"services_permissions": [
"create",
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"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
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],
"sub_statuses_permissions": [
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],
"team_id": 383,
"updated_at": "2026-01-21T11:20:38.416-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
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"update",
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]
}
},
"on_call_role": {
"data": {
"id": "2c83842a-a23b-4c26-ad48-ec8fd0ebec13",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-21T11:20:38.440-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-21T11:20:38.440-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "0228f7cf-aa73-4196-8d47-12e08d7bdcc0",
"type": "user_notification_rules"
},
{
"id": "3314eaef-d124-4507-a21e-1d9a9c99229b",
"type": "user_notification_rules"
}
]
}
}
}
},
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": "Restart database fixed it!",
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2026-01-21T11:20:40.144-08:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": "2026-01-21T11:21:04.274-08:00",
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-01-21T11:20:40.144-08:00",
"updated_at": "2026-01-21T11:21:04.316-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "be2de4ce-7865-49de-8f99-40589133462f",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "8a0f9810-9087-4ca4-bf77-2acb218e383e",
"type": "incident_events"
},
{
"id": "5c8b653a-f753-4a72-b9c9-d43c072bf4cc",
"type": "incident_events"
},
{
"id": "82d74d09-94b5-4055-90eb-f27f9530c8f7",
"type": "incident_events"
},
{
"id": "15aaaf11-9391-48eb-816f-6d0a64287633",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
},
"alerts": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Resource UUID
Show child attributes
incident mitigated
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curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/mitigate \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents",
"attributes": {
"mitigation_message": "<string>"
}
}
}
'{
"data": {
"id": "694817ef-3875-4612-b86e-7795461eb737",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Laborum error recusandae necessitatibus.",
"slug": "laborum-error-recusandae-necessitatibus",
"kind": "normal",
"private": false,
"summary": "Soluta natus et. Consectetur voluptatem quae. Et magni necessitatibus.",
"status": "mitigated",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-laborum-error-recusandae-necessitatibus",
"short_url": null,
"user": {
"data": {
"id": "619",
"type": "users",
"attributes": {
"name": "Benito Baumbach",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Benito",
"last_name": "Baumbach",
"full_name": "Benito Baumbach",
"full_name_with_team": "[Blanda, Glover and Johns] Benito Baumbach",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-21T11:20:40.169-08:00",
"created_at": "2026-01-21T11:20:39.244-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "76f79a20-cae1-43ce-b56f-15ac0503a322",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "f47721d4-069c-4511-8a87-0d3d51f2d57e",
"alerts_permissions": [
"create",
"read"
],
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"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-21T11:20:38.416-08:00",
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"environments_permissions": [
"create",
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],
"form_fields_permissions": [
"create",
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],
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"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
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"read",
"create",
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],
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"create",
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],
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],
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"create",
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],
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"create",
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"delete"
],
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"create",
"read",
"update",
"delete"
],
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"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
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],
"services_permissions": [
"create",
"read",
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"delete"
],
"severities_permissions": [
"create",
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],
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"create",
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],
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],
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]
}
},
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"alert_urgency_permissions": [],
"alerts_permissions": [],
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"created_at": "2026-01-21T11:20:38.440-08:00",
"deleted_at": null,
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"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
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"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "00cfd105-32d1-44e3-9214-4b185d05c9c1",
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},
{
"id": "a4988e33-1b5c-4876-bd9a-dd1d3d48e12d",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "8a5f7fc7-d28f-4924-831f-6fcddc24705f",
"type": "severities",
"attributes": {
"name": "l3xmn",
"slug": "l3xmn",
"description": "Repellat sint et porro.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-01-21T11:20:40.137-08:00",
"updated_at": "2026-01-21T11:20:40.137-08:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "619",
"type": "users",
"attributes": {
"name": "Benito Baumbach",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Benito",
"last_name": "Baumbach",
"full_name": "Benito Baumbach",
"full_name_with_team": "[Blanda, Glover and Johns] Benito Baumbach",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-21T11:20:40.169-08:00",
"created_at": "2026-01-21T11:20:39.244-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "76f79a20-cae1-43ce-b56f-15ac0503a322",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "f47721d4-069c-4511-8a87-0d3d51f2d57e",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
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],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-21T11:20:38.416-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
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],
"form_fields_permissions": [
"create",
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],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e89722c2-6d0d-4b4e-8598-0121e5202c22",
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"create",
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"update",
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],
"incident_types_permissions": [
"create",
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],
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"create",
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],
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],
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],
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"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
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],
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]
}
},
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"created_at": "2026-01-21T11:20:38.440-08:00",
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"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
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"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
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},
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},
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},
{
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}
]
}
}
}
},
"mitigated_by": {
"data": {
"id": "617",
"type": "users",
"attributes": {
"name": "Carmelina Erdman",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Carmelina",
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"time_zone": "Etc/UTC",
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},
"relationships": {
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{
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}
]
},
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},
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},
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],
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],
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],
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],
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},
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}
},
"resolved_by": null,
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"mitigation_message": "Restart database fixed it!",
"resolution_message": null,
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"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
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"shortcut_story_id": null,
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"created_at": "2026-01-21T11:20:40.144-08:00",
"updated_at": "2026-01-21T11:21:04.316-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
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}
},
"causes": {
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},
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},
"roles": {
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},
"environments": {
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},
"incident_types": {
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},
"services": {
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},
"functionalities": {
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},
"groups": {
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},
"events": {
"data": [
{
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"type": "incident_events"
},
{
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},
{
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