Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Resource UUID
Body
application/vnd.api+json
Response
incident mitigated
Mitigate a specific incident by id
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/mitigate \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"mitigation_message": "<string>"
}
}
}'
{
"data": {
"id": "4d9a52fc-3ef7-4bc5-b5b4-b82930d813dd",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Labore odio ipsa nihil.",
"slug": "labore-odio-ipsa-nihil",
"kind": "normal",
"private": false,
"summary": "Tempora mollitia et. Repudiandae vero iure. Hic voluptates et.",
"status": "mitigated",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-labore-odio-ipsa-nihil",
"short_url": null,
"user": {
"data": {
"id": "344",
"type": "users",
"attributes": {
"name": "Nedra Bayer",
"email": "cythia.reynolds@braun.test",
"phone": null,
"phone_2": null,
"first_name": "Nedra",
"last_name": "Bayer",
"full_name": "Nedra Bayer",
"full_name_with_team": "[Dickens-Hayes] Nedra Bayer",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-08T19:34:55.696-07:00",
"created_at": "2025-10-08T19:34:55.253-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "21e505e3-c0d5-48f9-ad21-2a814b609649",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "1333d081-28d3-4328-b667-c7f3d1e0a66e",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-08T19:34:54.521-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "9b1d9104-cbdf-4975-aae2-98e453c191e0",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 279,
"updated_at": "2025-10-08T19:34:54.521-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "8b3630b9-9415-43e0-8c60-d4edb39dd09f",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-08T19:34:54.540-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 279,
"updated_at": "2025-10-08T19:34:54.540-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"severity": {
"data": {
"id": "35b2238d-a476-49f7-bf30-1ec535c91523",
"type": "severities",
"attributes": {
"name": "nurul",
"slug": "nurul",
"description": "Culpa ipsam quis reiciendis.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-10-08T19:34:55.653-07:00",
"updated_at": "2025-10-08T19:34:55.653-07:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "344",
"type": "users",
"attributes": {
"name": "Nedra Bayer",
"email": "cythia.reynolds@braun.test",
"phone": null,
"phone_2": null,
"first_name": "Nedra",
"last_name": "Bayer",
"full_name": "Nedra Bayer",
"full_name_with_team": "[Dickens-Hayes] Nedra Bayer",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-08T19:34:55.696-07:00",
"created_at": "2025-10-08T19:34:55.253-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "21e505e3-c0d5-48f9-ad21-2a814b609649",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "1333d081-28d3-4328-b667-c7f3d1e0a66e",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-08T19:34:54.521-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "9b1d9104-cbdf-4975-aae2-98e453c191e0",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 279,
"updated_at": "2025-10-08T19:34:54.521-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "8b3630b9-9415-43e0-8c60-d4edb39dd09f",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-08T19:34:54.540-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 279,
"updated_at": "2025-10-08T19:34:54.540-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"mitigated_by": {
"data": {
"id": "342",
"type": "users",
"attributes": {
"name": "Jimmie Windler",
"email": "venus@lehner-fritsch.test",
"phone": null,
"phone_2": null,
"first_name": "Jimmie",
"last_name": "Windler",
"full_name": "Jimmie Windler",
"full_name_with_team": "[Dickens-Hayes] Jimmie Windler",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-08T19:35:14.453-07:00",
"created_at": "2025-10-08T19:34:54.358-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "ca138c03-ffbc-4a25-854c-f0a80a7a7233",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "1333d081-28d3-4328-b667-c7f3d1e0a66e",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-08T19:34:54.521-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "9b1d9104-cbdf-4975-aae2-98e453c191e0",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 279,
"updated_at": "2025-10-08T19:34:54.521-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "8b3630b9-9415-43e0-8c60-d4edb39dd09f",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-08T19:34:54.540-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 279,
"updated_at": "2025-10-08T19:34:54.540-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": "Restart database fixed it!",
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2025-10-08T19:34:55.660-07:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": "2025-10-08T19:35:14.657-07:00",
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-10-08T19:34:55.660-07:00",
"updated_at": "2025-10-08T19:35:14.708-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "158bb763-25fa-4cbd-86ca-b594a6981be6",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "e63f437d-e99b-4824-a29c-74c3e81a2ab2",
"type": "incident_events"
},
{
"id": "9dfb18b1-2e96-4255-a6b3-fb284eb75326",
"type": "incident_events"
},
{
"id": "dc384b40-ed7a-4766-83ae-436130cbeb4c",
"type": "incident_events"
},
{
"id": "44ae7978-1d34-4788-94b3-385c406fcea9",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Resource UUID
Show child attributes
incident mitigated
Show child attributes
Was this page helpful?
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/mitigate \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"mitigation_message": "<string>"
}
}
}'
{
"data": {
"id": "4d9a52fc-3ef7-4bc5-b5b4-b82930d813dd",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Labore odio ipsa nihil.",
"slug": "labore-odio-ipsa-nihil",
"kind": "normal",
"private": false,
"summary": "Tempora mollitia et. Repudiandae vero iure. Hic voluptates et.",
"status": "mitigated",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-labore-odio-ipsa-nihil",
"short_url": null,
"user": {
"data": {
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