Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Resource UUID
Body
application/vnd.api+json
Response
incident updated
Update a specific incident by id
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"summary": "<string>",
"status": "in_triage",
"private": false,
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"labels": {},
"slack_channel_id": "<string>",
"slack_channel_name": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}'
{
"data": {
"id": "8940fd3f-25a2-4eec-8c8a-fd7644795203",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Oh no! Something is broken again",
"slug": "asperiores-nam-sit-iusto",
"kind": "normal",
"private": true,
"summary": "What could it be again?",
"status": "started",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-asperiores-nam-sit-iusto",
"short_url": null,
"user": {
"data": {
"id": "344",
"type": "users",
"attributes": {
"name": "Kristi Bednar",
"email": "ludivina@hoeger-waelchi.test",
"phone": null,
"phone_2": null,
"first_name": "Kristi",
"last_name": "Bednar",
"full_name": "Kristi Bednar",
"full_name_with_team": "[Hirthe-Wintheiser] Kristi Bednar",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-09T10:26:33.575-07:00",
"created_at": "2025-10-09T10:26:32.844-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "b6398649-9c3e-4dda-8436-843784bf8335",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "4f04940e-dd73-4646-970d-471ab98e2b63",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-09T10:26:31.624-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b36977d7-8494-41c9-951e-424e78f35b3a",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 279,
"updated_at": "2025-10-09T10:26:31.624-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "d020929d-0a4e-4dc9-b2cf-bd4eadd4af56",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-09T10:26:31.655-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 279,
"updated_at": "2025-10-09T10:26:31.655-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"severity": {
"data": {
"id": "9d1aaba0-33ec-42b2-bc49-74f9cc520619",
"type": "severities",
"attributes": {
"name": "5hlw4",
"slug": "5hlw4",
"description": "Non sapiente iste et.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-10-09T10:26:33.534-07:00",
"updated_at": "2025-10-09T10:26:33.534-07:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "344",
"type": "users",
"attributes": {
"name": "Kristi Bednar",
"email": "ludivina@hoeger-waelchi.test",
"phone": null,
"phone_2": null,
"first_name": "Kristi",
"last_name": "Bednar",
"full_name": "Kristi Bednar",
"full_name_with_team": "[Hirthe-Wintheiser] Kristi Bednar",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-09T10:26:33.575-07:00",
"created_at": "2025-10-09T10:26:32.844-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "b6398649-9c3e-4dda-8436-843784bf8335",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "4f04940e-dd73-4646-970d-471ab98e2b63",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-09T10:26:31.624-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b36977d7-8494-41c9-951e-424e78f35b3a",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 279,
"updated_at": "2025-10-09T10:26:31.624-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "d020929d-0a4e-4dc9-b2cf-bd4eadd4af56",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-09T10:26:31.655-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 279,
"updated_at": "2025-10-09T10:26:31.655-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": "Updated public title",
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": "updated-incident-channel",
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": "https://docs.google.com/document/d/updated",
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2025-10-09T10:26:33.542-07:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-10-09T10:26:33.542-07:00",
"updated_at": "2025-10-09T10:26:54.032-07:00",
"labels": {}
},
"relationships": {
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "1a5bae2f-e68d-402c-8970-554d70beccd8",
"type": "incident_events"
},
{
"id": "91edadff-a491-4812-8524-0a17b30f6e24",
"type": "incident_events"
},
{
"id": "6c07bc78-7c89-45de-9269-e0547e75da79",
"type": "incident_events"
},
{
"id": "7b825111-e3a8-44a6-824a-843252638d42",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Resource UUID
Show child attributes
incident updated
Show child attributes
Was this page helpful?
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"summary": "<string>",
"status": "in_triage",
"private": false,
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"labels": {},
"slack_channel_id": "<string>",
"slack_channel_name": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}'
{
"data": {
"id": "8940fd3f-25a2-4eec-8c8a-fd7644795203",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 1,
"title": "Oh no! Something is broken again",
"slug": "asperiores-nam-sit-iusto",
"kind": "normal",
"private": true,
"summary": "What could it be again?",
"status": "started",
"source": "web",
"url": "http://localhost:3001/account/incidents/1-asperiores-nam-sit-iusto",
"short_url": null,
"user": {
"data": {
"id": "344",
"type": "users",
"attributes": {
"name": "Kristi Bednar",
"email": "ludivina@hoeger-waelchi.test",
"phone": null,
"phone_2": null,
"first_name": "Kristi",
"last_name": "Bednar",
"full_name": "Kristi Bednar",
"full_name_with_team": "[Hirthe-Wintheiser] Kristi Bednar",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-09T10:26:33.575-07:00",
"created_at": "2025-10-09T10:26:32.844-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "b6398649-9c3e-4dda-8436-843784bf8335",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "4f04940e-dd73-4646-970d-471ab98e2b63",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-09T10:26:31.624-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b36977d7-8494-41c9-951e-424e78f35b3a",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
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