Creates a new Live Call Router from provided data
curl --request POST \
--url https://api.rootly.com/v1/live_call_routers \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "live_call_routers",
"attributes": {
"kind": "voicemail",
"name": "<string>",
"country_code": "AU",
"phone_type": "local",
"phone_number": "<string>",
"voicemail_greeting": "<string>",
"enabled": true,
"caller_greeting": "<string>",
"waiting_music_url": "https://storage.rootly.com/twilio/voicemail/ClockworkWaltz.mp3",
"sent_to_voicemail_delay": 123,
"should_redirect_to_voicemail_on_no_answer": true,
"escalation_level_delay_in_seconds": 123,
"should_auto_resolve_alert_on_call_end": true,
"alert_urgency_id": "<string>",
"calling_tree_prompt": "<string>",
"paging_targets": [
{
"id": "<string>",
"type": "service",
"alert_urgency_id": "<string>"
}
],
"escalation_policy_trigger_params": {
"id": "<string>",
"type": "service"
}
}
}
}
'{
"data": {
"id": "e4ddb303-73a0-483b-bde4-e9dfd5c2adcf",
"type": "live_call_routers",
"attributes": {
"kind": "voicemail",
"name": "live_call_router-prod",
"country_code": "US",
"phone_type": "toll_free",
"phone_number": "+14155552344",
"voicemail_greeting": "hello",
"slug": "live_call_router-prod",
"enabled": true,
"created_at": "2025-12-21T12:09:55.458-08:00",
"updated_at": "2025-12-21T12:09:55.475-08:00",
"calling_tree_prompt": "Press 1 for service, Press 2 for escalation policy",
"paging_targets": [
{
"id": "4ccfc9e2-3b68-445f-ab0c-ac1b23dc430c",
"type": "service",
"alert_urgency_id": "0d3c29d6-26cd-4394-a00d-c6ce492e95f2"
},
{
"id": "ee973293-dc45-4678-94f2-9ed9e36aa32d",
"type": "escalation_policy",
"alert_urgency_id": "b8726fbc-fac1-4653-9c6c-ad4bb65af3c1"
}
]
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
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live_call_router created with multiple notification targets
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curl --request POST \
--url https://api.rootly.com/v1/live_call_routers \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "live_call_routers",
"attributes": {
"kind": "voicemail",
"name": "<string>",
"country_code": "AU",
"phone_type": "local",
"phone_number": "<string>",
"voicemail_greeting": "<string>",
"enabled": true,
"caller_greeting": "<string>",
"waiting_music_url": "https://storage.rootly.com/twilio/voicemail/ClockworkWaltz.mp3",
"sent_to_voicemail_delay": 123,
"should_redirect_to_voicemail_on_no_answer": true,
"escalation_level_delay_in_seconds": 123,
"should_auto_resolve_alert_on_call_end": true,
"alert_urgency_id": "<string>",
"calling_tree_prompt": "<string>",
"paging_targets": [
{
"id": "<string>",
"type": "service",
"alert_urgency_id": "<string>"
}
],
"escalation_policy_trigger_params": {
"id": "<string>",
"type": "service"
}
}
}
}
'{
"data": {
"id": "e4ddb303-73a0-483b-bde4-e9dfd5c2adcf",
"type": "live_call_routers",
"attributes": {
"kind": "voicemail",
"name": "live_call_router-prod",
"country_code": "US",
"phone_type": "toll_free",
"phone_number": "+14155552344",
"voicemail_greeting": "hello",
"slug": "live_call_router-prod",
"enabled": true,
"created_at": "2025-12-21T12:09:55.458-08:00",
"updated_at": "2025-12-21T12:09:55.475-08:00",
"calling_tree_prompt": "Press 1 for service, Press 2 for escalation policy",
"paging_targets": [
{
"id": "4ccfc9e2-3b68-445f-ab0c-ac1b23dc430c",
"type": "service",
"alert_urgency_id": "0d3c29d6-26cd-4394-a00d-c6ce492e95f2"
},
{
"id": "ee973293-dc45-4678-94f2-9ed9e36aa32d",
"type": "escalation_policy",
"alert_urgency_id": "b8726fbc-fac1-4653-9c6c-ad4bb65af3c1"
}
]
}
}
}