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POST
/
v1
/
live_call_routers
Creates a Live Call Router
curl --request POST \
  --url https://api.rootly.com/v1/live_call_routers \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/vnd.api+json' \
  --data '
{
  "data": {
    "type": "live_call_routers",
    "attributes": {
      "kind": "voicemail",
      "name": "<string>",
      "country_code": "AU",
      "phone_type": "local",
      "phone_number": "<string>",
      "voicemail_greeting": "<string>",
      "paging_targets": [
        {
          "id": "<string>",
          "type": "service",
          "alert_urgency_id": "<string>"
        }
      ],
      "enabled": true,
      "caller_greeting": "<string>",
      "waiting_music_url": "https://storage.rootly.com/twilio/voicemail/ClockworkWaltz.mp3",
      "sent_to_voicemail_delay": 123,
      "should_redirect_to_voicemail_on_no_answer": true,
      "escalation_level_delay_in_seconds": 123,
      "should_auto_resolve_alert_on_call_end": true,
      "alert_urgency_id": "<string>",
      "calling_tree_prompt": "<string>",
      "escalation_policy_trigger_params": {
        "id": "<string>",
        "type": "service"
      }
    }
  }
}
'
{
  "data": {
    "id": "5bfd946b-dd3e-4857-83d4-656c01149aff",
    "type": "live_call_routers",
    "attributes": {
      "kind": "voicemail",
      "name": "live_call_router-prod",
      "country_code": "US",
      "phone_type": "toll_free",
      "phone_number": "+14155552344",
      "voicemail_greeting": "hello",
      "slug": "live_call_router-prod",
      "enabled": true,
      "created_at": "2026-01-10T22:58:12.918-08:00",
      "updated_at": "2026-01-10T22:58:12.941-08:00",
      "calling_tree_prompt": "Press 1 for service, Press 2 for escalation policy",
      "paging_targets": [
        {
          "id": "7143397f-5bac-4703-a83f-0be77280d397",
          "type": "service",
          "alert_urgency_id": "2eade0da-d693-47c6-872f-e56038508536"
        },
        {
          "id": "5823e3e1-20e0-4836-b062-a0dca0ab088c",
          "type": "escalation_policy",
          "alert_urgency_id": "391f7307-ca63-48a3-8f6f-1a39fd7ea07e"
        }
      ]
    }
  }
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/vnd.api+json
data
object
required

Response

live_call_router created with multiple notification targets

data
object
required