Creates a new incident from provided data
curl --request POST \
--url https://api.rootly.com/v1/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"private": false,
"summary": "<string>",
"user_id": "<string>",
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"muted_service_ids": [
"<string>"
],
"labels": {},
"slack_channel_name": "<string>",
"slack_channel_id": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"jira_issue_key": "<string>",
"jira_issue_id": "<string>",
"jira_issue_url": "<string>",
"notify_emails": [
"<string>"
],
"status": "in_triage",
"url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}
'{
"data": {
"id": "9d04e5a6-d780-4b5a-a70b-dea02542829d",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 11,
"title": "Oh no! Something is broken",
"slug": "oh-no-something-is-broken",
"kind": "normal",
"private": false,
"summary": "this is the description and there are new lines\n\nthis is the next line\n\nthis is the 3rd line",
"status": "started",
"source": "api",
"url": "http://localhost:3001/account/incidents/11-oh-no-something-is-broken",
"short_url": null,
"user": {
"data": {
"id": "704",
"type": "users",
"attributes": {
"name": "Ed Conroy",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Ed",
"last_name": "Conroy",
"full_name": "Ed Conroy",
"full_name_with_team": "[Bruen Group] Ed Conroy",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-07T16:49:19.496-08:00",
"created_at": "2026-02-07T16:49:05.262-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "54fac9d0-5358-4908-a498-0b39cbc4cfee",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "c2427982-cdf9-41cf-a67e-a3936c3ff9e8",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-07T16:49:05.360-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "1f559453-6714-4c22-a839-01f69c11775c",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 397,
"updated_at": "2026-02-07T16:49:05.360-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "72facd3b-c9e2-41ee-9e57-f364df3b6c21",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-07T16:49:05.370-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 397,
"updated_at": "2026-02-07T16:49:05.370-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "ec3d6cb6-98b1-43c2-a2b7-1b4846d0e736",
"type": "user_notification_rules"
},
{
"id": "b7b64cbc-ba55-489b-a0a4-c3deb1671e78",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "1fe996ff-23ec-4015-b9d8-e1c447e31c46",
"type": "severities",
"attributes": {
"name": "7u8ao",
"slug": "7u8ao",
"description": "Enim suscipit et provident.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-02-07T16:49:10.265-08:00",
"updated_at": "2026-02-07T16:49:10.265-08:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "704",
"type": "users",
"attributes": {
"name": "Ed Conroy",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Ed",
"last_name": "Conroy",
"full_name": "Ed Conroy",
"full_name_with_team": "[Bruen Group] Ed Conroy",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-07T16:49:19.496-08:00",
"created_at": "2026-02-07T16:49:05.262-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "54fac9d0-5358-4908-a498-0b39cbc4cfee",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "c2427982-cdf9-41cf-a67e-a3936c3ff9e8",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-07T16:49:05.360-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "1f559453-6714-4c22-a839-01f69c11775c",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 397,
"updated_at": "2026-02-07T16:49:05.360-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "72facd3b-c9e2-41ee-9e57-f364df3b6c21",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-07T16:49:05.370-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 397,
"updated_at": "2026-02-07T16:49:05.370-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "ec3d6cb6-98b1-43c2-a2b7-1b4846d0e736",
"type": "user_notification_rules"
},
{
"id": "b7b64cbc-ba55-489b-a0a4-c3deb1671e78",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": "Public incident notification",
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": "PROJ-123",
"jira_issue_id": "10001",
"jira_issue_url": "https://jira.example.com/browse/PROJ-123",
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": "incident-response",
"slack_channel_id": "C123456789",
"slack_channel_url": "https://team.slack.com/channels/incident-response",
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": "https://docs.google.com/document/d/1BxiMVs0XRA5nFMdKvBdBZjgmUUqptlbs74OgvE2upms",
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2026-02-07T16:49:19.604-08:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-02-07T16:49:19.674-08:00",
"updated_at": "2026-02-07T16:49:19.747-08:00",
"muted_service_ids": [],
"labels": {
"platform": "windows",
"version": "1.12",
"CaseSensitive": "preserve"
}
},
"relationships": {
"causes": {
"data": [
{
"id": "4633fa3d-10c2-44a2-b113-bc225db6f2a6",
"type": "causes"
},
{
"id": "acb66ecb-4c7a-4d63-860c-5e7dbe7bb1ef",
"type": "causes"
}
]
},
"subscribers": {
"data": []
},
"roles": {
"data": [
{
"id": "a584d4ae-9882-4039-a3b8-31fe63838af6",
"type": "incident_role_assignments"
}
]
},
"environments": {
"data": [
{
"id": "4ad8e535-25c5-425f-ad76-4fb187d5bd70",
"type": "environments"
},
{
"id": "11be2231-9167-4591-992e-92eae35dfedc",
"type": "environments"
}
]
},
"incident_types": {
"data": [
{
"id": "e06e2ecc-2c82-4756-b276-8f49202ebe3c",
"type": "incident_types"
},
{
"id": "50294f8e-ca4a-4f39-856f-ee1eddd12606",
"type": "incident_types"
}
]
},
"services": {
"data": [
{
"id": "96145ae5-4c50-4822-b136-00a3c95385aa",
"type": "services"
},
{
"id": "0b97d2a7-4795-463f-9d02-83c2d7a76a45",
"type": "services"
}
]
},
"functionalities": {
"data": [
{
"id": "68aa238f-85f1-4c38-b98e-4b7fc83cd752",
"type": "functionalities"
},
{
"id": "e5419509-019e-479c-8bae-c6debf6e6696",
"type": "functionalities"
}
]
},
"groups": {
"data": [
{
"id": "df710c11-a510-4567-89ca-9f08431a0593",
"type": "groups"
},
{
"id": "efee16f0-398f-4414-ad0f-d16ea664e18c",
"type": "groups"
}
]
},
"events": {
"data": [
{
"id": "ea5bd848-2fc6-4287-bc10-378b9dbaedf5",
"type": "incident_events"
},
{
"id": "ab56a9ed-4662-4e9a-a3c3-594f23dd0cd0",
"type": "incident_events"
},
{
"id": "de49bdf7-b7e0-45e4-8cef-f14b11d8bfaa",
"type": "incident_events"
},
{
"id": "2f980adc-cb92-4d02-b953-0ebc29aae663",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
},
"alerts": {
"data": []
}
}
}
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curl --request POST \
--url https://api.rootly.com/v1/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"private": false,
"summary": "<string>",
"user_id": "<string>",
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"muted_service_ids": [
"<string>"
],
"labels": {},
"slack_channel_name": "<string>",
"slack_channel_id": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"jira_issue_key": "<string>",
"jira_issue_id": "<string>",
"jira_issue_url": "<string>",
"notify_emails": [
"<string>"
],
"status": "in_triage",
"url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}
'{
"data": {
"id": "9d04e5a6-d780-4b5a-a70b-dea02542829d",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 11,
"title": "Oh no! Something is broken",
"slug": "oh-no-something-is-broken",
"kind": "normal",
"private": false,
"summary": "this is the description and there are new lines\n\nthis is the next line\n\nthis is the 3rd line",
"status": "started",
"source": "api",
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