Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
application/vnd.api+json
Response
incident created
Creates a new incident from provided data
curl --request POST \
--url https://api.rootly.com/v1/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"private": false,
"summary": "<string>",
"user_id": "<string>",
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"labels": {},
"slack_channel_name": "<string>",
"slack_channel_id": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"notify_emails": [
"<string>"
],
"status": "in_triage",
"url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}'{
"data": {
"id": "1adbe534-b134-409d-b50c-fcadb26e21bf",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 11,
"title": "Oh no! Something is broken",
"slug": "oh-no-something-is-broken",
"kind": "normal",
"private": false,
"summary": "this is the description and there are new lines\n\nthis is the next line\n\nthis is the 3rd line",
"status": "started",
"source": "api",
"url": "http://localhost:3001/account/incidents/11-oh-no-something-is-broken",
"short_url": null,
"user": {
"data": {
"id": "349",
"type": "users",
"attributes": {
"name": "Neil Lueilwitz",
"email": "kris@herzog.test",
"phone": null,
"phone_2": null,
"first_name": "Neil",
"last_name": "Lueilwitz",
"full_name": "Neil Lueilwitz",
"full_name_with_team": "[Cronin, Prohaska and Kirlin] Neil Lueilwitz",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-28T14:27:59.028-07:00",
"created_at": "2025-10-28T14:27:42.177-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "e169fbb6-a4fb-4a73-a3f9-e34a9504ba4b",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "7b5f5c4a-3272-4659-ba4d-9b61f8d9e69a",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-28T14:27:42.341-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "66f62747-73e2-4d6a-987c-cb58a96aa765",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 332,
"updated_at": "2025-10-28T14:27:42.341-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "628894e0-190e-4ea3-9a33-31fd04209427",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-28T14:27:42.363-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 332,
"updated_at": "2025-10-28T14:27:42.363-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "ff079ad0-2781-4888-ac9c-012c1b37d355",
"type": "user_notification_rules"
},
{
"id": "ad79d017-b362-46ce-8c9a-9f6e3f5233f6",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "1f53cdd0-69a1-4b08-a123-05c1ab5d5a10",
"type": "severities",
"attributes": {
"name": "u2w0b",
"slug": "u2w0b",
"description": "Aut esse quo occaecati.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-10-28T14:27:49.636-07:00",
"updated_at": "2025-10-28T14:27:49.636-07:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "349",
"type": "users",
"attributes": {
"name": "Neil Lueilwitz",
"email": "kris@herzog.test",
"phone": null,
"phone_2": null,
"first_name": "Neil",
"last_name": "Lueilwitz",
"full_name": "Neil Lueilwitz",
"full_name_with_team": "[Cronin, Prohaska and Kirlin] Neil Lueilwitz",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-28T14:27:59.028-07:00",
"created_at": "2025-10-28T14:27:42.177-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "e169fbb6-a4fb-4a73-a3f9-e34a9504ba4b",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "7b5f5c4a-3272-4659-ba4d-9b61f8d9e69a",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-28T14:27:42.341-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "66f62747-73e2-4d6a-987c-cb58a96aa765",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 332,
"updated_at": "2025-10-28T14:27:42.341-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "628894e0-190e-4ea3-9a33-31fd04209427",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-28T14:27:42.363-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 332,
"updated_at": "2025-10-28T14:27:42.363-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "ff079ad0-2781-4888-ac9c-012c1b37d355",
"type": "user_notification_rules"
},
{
"id": "ad79d017-b362-46ce-8c9a-9f6e3f5233f6",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": "Public incident notification",
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": "incident-response",
"slack_channel_id": "C123456789",
"slack_channel_url": "https://team.slack.com/channels/incident-response",
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": "https://docs.google.com/document/d/1BxiMVs0XRA5nFMdKvBdBZjgmUUqptlbs74OgvE2upms",
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2025-10-28T14:27:59.228-07:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-10-28T14:27:59.272-07:00",
"updated_at": "2025-10-28T14:27:59.442-07:00",
"labels": {
"platform": "windows",
"version": "1.12",
"CaseSensitive": "preserve"
}
},
"relationships": {
"causes": {
"data": [
{
"id": "d5e62dc0-c1fa-4e0a-a1b7-f56fe2b77d7d",
"type": "causes"
},
{
"id": "f9621de1-8f90-4d9b-be53-be40c629ffc4",
"type": "causes"
}
]
},
"subscribers": {
"data": []
},
"roles": {
"data": [
{
"id": "177031ac-08df-4885-94d3-638335272841",
"type": "incident_role_assignments"
}
]
},
"environments": {
"data": [
{
"id": "cbd59428-7f8b-44cc-a2c8-21f677760c45",
"type": "environments"
},
{
"id": "26f2fb98-8d95-4423-a8f3-58f804a4a23b",
"type": "environments"
}
]
},
"incident_types": {
"data": [
{
"id": "71074d03-94aa-422b-b330-60cd6a364425",
"type": "incident_types"
},
{
"id": "b46da4d2-0195-4820-8c3a-8cb602049e8c",
"type": "incident_types"
}
]
},
"services": {
"data": [
{
"id": "899f73f2-a5ad-42bc-9065-b23fcd74aeae",
"type": "services"
},
{
"id": "5d6a9c18-af36-4fde-8d14-50e292897c42",
"type": "services"
}
]
},
"functionalities": {
"data": [
{
"id": "437c2ca9-6126-498a-bec3-d4f96dfa925f",
"type": "functionalities"
},
{
"id": "3eb5d8f7-4ebf-4475-b734-884c29cb5e0f",
"type": "functionalities"
}
]
},
"groups": {
"data": [
{
"id": "c0d9a927-c6fa-4d4c-b0dd-e8458027fa94",
"type": "groups"
},
{
"id": "003d769d-3a5a-4b41-960e-bb5bcf2f46d4",
"type": "groups"
}
]
},
"events": {
"data": [
{
"id": "e6a3d087-157c-419f-9ac0-ebaa71e70bac",
"type": "incident_events"
},
{
"id": "45296f46-3f80-4df1-964d-680c6c92fb3d",
"type": "incident_events"
},
{
"id": "9279c5b3-a143-4789-b5eb-4604bac841fb",
"type": "incident_events"
},
{
"id": "d6c7798f-f287-40e2-9294-a1ca704cb65d",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Show child attributes
incident created
Show child attributes
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curl --request POST \
--url https://api.rootly.com/v1/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"private": false,
"summary": "<string>",
"user_id": "<string>",
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"labels": {},
"slack_channel_name": "<string>",
"slack_channel_id": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"notify_emails": [
"<string>"
],
"status": "in_triage",
"url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}'{
"data": {
"id": "1adbe534-b134-409d-b50c-fcadb26e21bf",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 11,
"title": "Oh no! Something is broken",
"slug": "oh-no-something-is-broken",
"kind": "normal",
"private": false,
"summary": "this is the description and there are new lines\n\nthis is the next line\n\nthis is the 3rd line",
"status": "started",
"source": "api",
"url": "http://localhost:3001/account/incidents/11-oh-no-something-is-broken",
"short_url": null,
"user": {
"data": {
"id": "349",
"type": "users",
"attributes": {
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