Creates a new incident from provided data
curl --request POST \
--url https://api.rootly.com/v1/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"private": false,
"summary": "<string>",
"user_id": "<string>",
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"muted_service_ids": [
"<string>"
],
"labels": {},
"slack_channel_name": "<string>",
"slack_channel_id": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"jira_issue_key": "<string>",
"jira_issue_id": "<string>",
"jira_issue_url": "<string>",
"notify_emails": [
"<string>"
],
"status": "in_triage",
"url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}
'{
"data": {
"id": "f4799465-4144-4c63-83bf-2ed54b0396f9",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 11,
"title": "Oh no! Something is broken",
"slug": "oh-no-something-is-broken",
"kind": "normal",
"private": false,
"summary": "this is the description and there are new lines\n\nthis is the next line\n\nthis is the 3rd line",
"status": "started",
"source": "api",
"url": "http://localhost:3001/account/incidents/11-oh-no-something-is-broken",
"short_url": null,
"user": {
"data": {
"id": "617",
"type": "users",
"attributes": {
"name": "Delmy Rau",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Delmy",
"last_name": "Rau",
"full_name": "Delmy Rau",
"full_name_with_team": "[Wiza and Sons] Delmy Rau",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-20T19:12:09.758-08:00",
"created_at": "2026-01-20T19:11:51.145-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "bac06194-e578-47d4-9eb0-0dacd779cba4",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "7c6c55ac-2e51-4744-9b42-e2116f7d9cd5",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-20T19:11:51.264-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b824863d-32fb-49b2-acc5-940db8e85469",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-20T19:11:51.264-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "73739690-c624-4165-a0a5-dab092cf7780",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-20T19:11:51.279-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-20T19:11:51.279-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "adfaa283-8b47-436c-b40c-1a5f4bb4cf02",
"type": "user_notification_rules"
},
{
"id": "922a7d8f-431a-4069-a1b7-577a44c79055",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "4107c9a7-17f6-4237-8225-b19555a32442",
"type": "severities",
"attributes": {
"name": "m67ka",
"slug": "m67ka",
"description": "Reiciendis sed quam dolorum.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-01-20T19:11:56.525-08:00",
"updated_at": "2026-01-20T19:11:56.525-08:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "617",
"type": "users",
"attributes": {
"name": "Delmy Rau",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Delmy",
"last_name": "Rau",
"full_name": "Delmy Rau",
"full_name_with_team": "[Wiza and Sons] Delmy Rau",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-20T19:12:09.758-08:00",
"created_at": "2026-01-20T19:11:51.145-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "bac06194-e578-47d4-9eb0-0dacd779cba4",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "7c6c55ac-2e51-4744-9b42-e2116f7d9cd5",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-20T19:11:51.264-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b824863d-32fb-49b2-acc5-940db8e85469",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-20T19:11:51.264-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "73739690-c624-4165-a0a5-dab092cf7780",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-20T19:11:51.279-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-20T19:11:51.279-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "adfaa283-8b47-436c-b40c-1a5f4bb4cf02",
"type": "user_notification_rules"
},
{
"id": "922a7d8f-431a-4069-a1b7-577a44c79055",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": "Public incident notification",
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": "PROJ-123",
"jira_issue_id": "10001",
"jira_issue_url": "https://jira.example.com/browse/PROJ-123",
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": "incident-response",
"slack_channel_id": "C123456789",
"slack_channel_url": "https://team.slack.com/channels/incident-response",
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": "https://docs.google.com/document/d/1BxiMVs0XRA5nFMdKvBdBZjgmUUqptlbs74OgvE2upms",
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2026-01-20T19:12:09.908-08:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-01-20T19:12:09.961-08:00",
"updated_at": "2026-01-20T19:12:10.097-08:00",
"muted_service_ids": [],
"labels": {
"platform": "windows",
"version": "1.12",
"CaseSensitive": "preserve"
}
},
"relationships": {
"causes": {
"data": [
{
"id": "a856c3ec-c803-4e73-b4fb-9485c492cba1",
"type": "causes"
},
{
"id": "8937d408-f947-4e89-9ee9-c5248357476d",
"type": "causes"
}
]
},
"subscribers": {
"data": []
},
"roles": {
"data": [
{
"id": "f3cacc9a-b61c-4c89-8d49-826c9d4bd990",
"type": "incident_role_assignments"
}
]
},
"environments": {
"data": [
{
"id": "6b109717-42ed-43af-a04f-f2108c595c9f",
"type": "environments"
},
{
"id": "8e681838-2ac2-4399-a4b9-7aca2208544d",
"type": "environments"
}
]
},
"incident_types": {
"data": [
{
"id": "f05da460-0ef5-47e5-948d-0c4997edd0f0",
"type": "incident_types"
},
{
"id": "70127805-4bf5-43b0-9937-277c96a07daa",
"type": "incident_types"
}
]
},
"services": {
"data": [
{
"id": "38d16817-0924-4074-a33d-ee6689ee346d",
"type": "services"
},
{
"id": "a7671b38-a068-48f9-bb7e-0c49d52dc1f6",
"type": "services"
}
]
},
"functionalities": {
"data": [
{
"id": "216267f1-1b68-476e-b64b-0c9697ea4243",
"type": "functionalities"
},
{
"id": "029c6986-6b7a-4bf4-b3d2-a811fdc20359",
"type": "functionalities"
}
]
},
"groups": {
"data": [
{
"id": "71e34894-4229-49f0-bbbf-a7dbb08c04fd",
"type": "groups"
},
{
"id": "7d17ac9a-7aca-4ce9-a802-cee5beb5d1bf",
"type": "groups"
}
]
},
"events": {
"data": [
{
"id": "ca2e68b7-a360-49a1-8439-ba223a998d46",
"type": "incident_events"
},
{
"id": "c350525b-80f2-4bfa-bd05-255c2e528fcc",
"type": "incident_events"
},
{
"id": "978a0350-71d3-4e3c-8bfb-75e0bfc2b295",
"type": "incident_events"
},
{
"id": "d2060134-167d-485e-b7d2-8cf238bfb85d",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
},
"alerts": {
"data": []
}
}
}
}Was this page helpful?
curl --request POST \
--url https://api.rootly.com/v1/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"private": false,
"summary": "<string>",
"user_id": "<string>",
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"muted_service_ids": [
"<string>"
],
"labels": {},
"slack_channel_name": "<string>",
"slack_channel_id": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"jira_issue_key": "<string>",
"jira_issue_id": "<string>",
"jira_issue_url": "<string>",
"notify_emails": [
"<string>"
],
"status": "in_triage",
"url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}
'{
"data": {
"id": "f4799465-4144-4c63-83bf-2ed54b0396f9",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 11,
"title": "Oh no! Something is broken",
"slug": "oh-no-something-is-broken",
"kind": "normal",
"private": false,
"summary": "this is the description and there are new lines\n\nthis is the next line\n\nthis is the 3rd line",
"status": "started",
"source": "api",
"url": "http://localhost:3001/account/incidents/11-oh-no-something-is-broken",
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