Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
application/vnd.api+json
Response
incident created
Creates a new incident from provided data
curl --request POST \
--url https://api.rootly.com/v1/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"private": false,
"summary": "<string>",
"user_id": "<string>",
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"labels": {},
"slack_channel_name": "<string>",
"slack_channel_id": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"notify_emails": [
"<string>"
],
"status": "in_triage",
"url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}'{
"data": {
"id": "02e831f0-f7be-4729-a6f0-7c2ba2b16d0c",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 11,
"title": "Oh no! Something is broken",
"slug": "oh-no-something-is-broken",
"kind": "normal",
"private": false,
"summary": "this is the description and there are new lines\n\nthis is the next line\n\nthis is the 3rd line",
"status": "started",
"source": "api",
"url": "http://localhost:3001/account/incidents/11-oh-no-something-is-broken",
"short_url": null,
"user": {
"data": {
"id": "349",
"type": "users",
"attributes": {
"name": "Perla Strosin",
"email": "demarcus@huels.example",
"phone": null,
"phone_2": null,
"first_name": "Perla",
"last_name": "Strosin",
"full_name": "Perla Strosin",
"full_name_with_team": "[Kautzer, Hilpert and Collier] Perla Strosin",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-11-06T13:27:15.038-08:00",
"created_at": "2025-11-06T13:26:50.802-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "38bc2051-8d60-4715-b283-a1fdfdf1cd9f",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "fc5c65c3-183d-4578-89ab-02ba77b3fa24",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-11-06T13:26:51.054-08:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "4242d4f1-f88d-47f2-a02e-f7c2a4e545bb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 332,
"updated_at": "2025-11-06T13:26:51.054-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "fffe022b-e021-41d5-966e-02dcef3052bf",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-11-06T13:26:51.083-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 332,
"updated_at": "2025-11-06T13:26:51.083-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "d4ba893f-e60f-4aae-9a84-6d57fd250e7f",
"type": "user_notification_rules"
},
{
"id": "9f0fdf69-d3d0-40c4-9b04-999bfca50b06",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "30763172-e5bc-402e-bc72-49614897e127",
"type": "severities",
"attributes": {
"name": "p5371",
"slug": "p5371",
"description": "Dolores deleniti id adipisci.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-11-06T13:27:03.439-08:00",
"updated_at": "2025-11-06T13:27:03.439-08:00"
}
}
},
"in_triage_by": null,
"started_by": {
"data": {
"id": "349",
"type": "users",
"attributes": {
"name": "Perla Strosin",
"email": "demarcus@huels.example",
"phone": null,
"phone_2": null,
"first_name": "Perla",
"last_name": "Strosin",
"full_name": "Perla Strosin",
"full_name_with_team": "[Kautzer, Hilpert and Collier] Perla Strosin",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-11-06T13:27:15.038-08:00",
"created_at": "2025-11-06T13:26:50.802-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "38bc2051-8d60-4715-b283-a1fdfdf1cd9f",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "fc5c65c3-183d-4578-89ab-02ba77b3fa24",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-11-06T13:26:51.054-08:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "4242d4f1-f88d-47f2-a02e-f7c2a4e545bb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 332,
"updated_at": "2025-11-06T13:26:51.054-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "fffe022b-e021-41d5-966e-02dcef3052bf",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-11-06T13:26:51.083-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 332,
"updated_at": "2025-11-06T13:26:51.083-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "d4ba893f-e60f-4aae-9a84-6d57fd250e7f",
"type": "user_notification_rules"
},
{
"id": "9f0fdf69-d3d0-40c4-9b04-999bfca50b06",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": "Public incident notification",
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": "incident-response",
"slack_channel_id": "C123456789",
"slack_channel_url": "https://team.slack.com/channels/incident-response",
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": "https://docs.google.com/document/d/1BxiMVs0XRA5nFMdKvBdBZjgmUUqptlbs74OgvE2upms",
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": null,
"started_at": "2025-11-06T13:27:15.444-08:00",
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-11-06T13:27:15.525-08:00",
"updated_at": "2025-11-06T13:27:15.867-08:00",
"labels": {
"platform": "windows",
"version": "1.12",
"CaseSensitive": "preserve"
}
},
"relationships": {
"causes": {
"data": [
{
"id": "aca6e879-9a62-4e32-9431-f74993c89803",
"type": "causes"
},
{
"id": "7b5e4132-89ca-4e60-936b-e28e25817e82",
"type": "causes"
}
]
},
"subscribers": {
"data": []
},
"roles": {
"data": [
{
"id": "a4e197ca-2892-4cd4-bdf1-9087473473ce",
"type": "incident_role_assignments"
}
]
},
"environments": {
"data": [
{
"id": "532fc7fa-1ade-48ad-8b67-e9fbcccabaef",
"type": "environments"
},
{
"id": "5a8e4baf-ed09-4d28-ab5c-ca8ea1557764",
"type": "environments"
}
]
},
"incident_types": {
"data": [
{
"id": "d7d5241b-260b-4763-9c1a-a50265aeb1c5",
"type": "incident_types"
},
{
"id": "a6e44409-57e2-4fe6-b911-65d017103386",
"type": "incident_types"
}
]
},
"services": {
"data": [
{
"id": "4ec76521-e6fb-4d96-a034-f01edd241cff",
"type": "services"
},
{
"id": "d35c1909-926e-410d-ba87-060fd1ab03dd",
"type": "services"
}
]
},
"functionalities": {
"data": [
{
"id": "be401bed-f9d1-40d6-bc00-4e31a104c2cf",
"type": "functionalities"
},
{
"id": "6f52fb51-e4d0-4e27-8dfe-d6f73a346423",
"type": "functionalities"
}
]
},
"groups": {
"data": [
{
"id": "5d596680-9671-49a6-a6fb-96856df424d5",
"type": "groups"
},
{
"id": "61ef0eaf-cf3a-4144-9bff-68e95298d877",
"type": "groups"
}
]
},
"events": {
"data": [
{
"id": "13ccfe0a-8a46-4c9d-9e97-d50bb48e942d",
"type": "incident_events"
},
{
"id": "78431efd-39c7-4912-adf3-007ae9799f1b",
"type": "incident_events"
},
{
"id": "608f3c09-1008-4f0b-a52f-375457009830",
"type": "incident_events"
},
{
"id": "a08bb49f-d565-4ab2-a5c2-17ed4daa3e2d",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Show child attributes
incident created
Show child attributes
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curl --request POST \
--url https://api.rootly.com/v1/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents",
"attributes": {
"title": "<string>",
"kind": "normal",
"parent_incident_id": "<string>",
"duplicate_incident_id": "<string>",
"private": false,
"summary": "<string>",
"user_id": "<string>",
"severity_id": "<string>",
"public_title": "<string>",
"alert_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"incident_type_ids": [
"<string>"
],
"service_ids": [
"<string>"
],
"functionality_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"cause_ids": [
"<string>"
],
"labels": {},
"slack_channel_name": "<string>",
"slack_channel_id": "<string>",
"slack_channel_url": "<string>",
"slack_channel_archived": true,
"google_drive_parent_id": "<string>",
"google_drive_url": "<string>",
"notify_emails": [
"<string>"
],
"status": "in_triage",
"url": "<string>",
"scheduled_for": "<string>",
"scheduled_until": "<string>",
"in_triage_at": "<string>",
"started_at": "<string>",
"detected_at": "<string>",
"acknowledged_at": "<string>",
"mitigated_at": "<string>",
"resolved_at": "<string>",
"closed_at": "<string>",
"cancelled_at": "<string>"
}
}
}'{
"data": {
"id": "02e831f0-f7be-4729-a6f0-7c2ba2b16d0c",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 11,
"title": "Oh no! Something is broken",
"slug": "oh-no-something-is-broken",
"kind": "normal",
"private": false,
"summary": "this is the description and there are new lines\n\nthis is the next line\n\nthis is the 3rd line",
"status": "started",
"source": "api",
"url": "http://localhost:3001/account/incidents/11-oh-no-something-is-broken",
"short_url": null,
"user": {
"data": {
"id": "349",
"type": "users",
"attributes": {
"name": "Perla Strosin",
"email": "demarcus@huels.example",
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