Overview
AlertEvents
AlertGroups
AlertRoutingRules
AlertUrgencies
AlertSources
Alerts
Audits
Authorizations
CatalogEntities
CatalogEntityProperties
CatalogFields
Catalogs
[DEPRECATED] CustomFieldOptions
[DEPRECATED] CustomFields
CustomForms
DashboardPanels
Dashboards
Environments
EscalationPolicies
EscalationLevelsPolicies
EscalationLevelsPath
EscalationLevels
EscalationPaths
FormFieldOptions
FormFieldPlacementConditions
FormFieldPlacements
FormFieldPositions
FormFields
FormSetConditions
FormSets
Functionalities
WorkflowTasks
[DEPRECATED] WorkflowCustomFieldSelections
WorkflowFormFieldConditions
WorkflowGroups
WorkflowRuns
Workflows
Heartbeats
IncidentActionItems
[DEPRECATED] IncidentCustomFieldSelections
IncidentEventFunctionalities
IncidentEventServices
IncidentEvents
IncidentFeedbacks
IncidentFormFieldSelections
IncidentPermissionSetBooleans
IncidentPermissionSetResources
IncidentPermissionSets
IncidentRetrospectives
IncidentRetrospectiveSteps
IncidentRoleTasks
IncidentRoles
IncidentStatusPageEvents
IncidentSubStatuses
IncidentTypes
Incidents
- GETList incidents
- POSTCreates an incident
- GETRetrieves an incident
- PUTUpdate an incident
- DELDelete an incident
- PUTMitigate an incident
- PUTResolve an incident
- PUTCancel an incident
- PUTTriage an incident
- PUTRestart an incident
- PUTMark an incident as a duplicate
- POSTAdd subscribers to incident
- DELRemove subscribers from incident
- POSTAssign user to incident
- DELRemove assigned user from incident
IpRanges
LiveCallRouters
OnCallRoles
OnCallShadows
OverrideShifts
PlaybookTasks
Playbooks
RetrospectiveTemplates
RetrospectiveConfigurations
RetrospectiveProcessGroupSteps
RetrospectiveProcessGroups
RetrospectiveProcesses
RetrospectiveSteps
ScheduleRotationActiveDays
ScheduleRotationUsers
ScheduleRotations
Schedules
Services
Severities
StatusPageTemplates
StatusPages
SubStatuses
Teams
UserNotificationRules
WebhooksDeliveries
IncidentActionItems
Retrieves an incident action item
IncidentActionItems
Retrieves an incident action item
Retrieves a specific incident_action_item by id
GET
/
v1
/
action_items
/
{id}
curl --request GET \
--url https://api.rootly.com/v1/action_items/{id} \
--header 'Authorization: Bearer <token>'
{
"data": {
"id": "649e23e1-06ef-46a9-9fa4-03057cb088d4",
"type": "incident_action_items",
"attributes": {
"incident_id": "3854c1bb-6afb-48d1-9796-2aa862b4f465",
"incident_title": "Aliquid iste perspiciatis est.",
"description": "shabby chic wolf locavore pickled twee poke. YOLO godard health goth pork belly cold-pressed swag",
"assigned_to": null,
"assigned_to_group_ids": [],
"kind": "follow_up",
"priority": "low",
"status": "open",
"due_date": null,
"jira_issue_id": null,
"jira_issue_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"url": "https://test.rootly.com/account/incidents/aliquid-iste-perspiciatis-est#nav-action-items",
"short_url": null,
"created_at": "2025-03-28T23:01:00.400-07:00",
"updated_at": "2025-03-28T23:01:00.400-07:00",
"summary": "shabby chic wolf locavore pickled twee poke. YOLO godard health goth pork belly cold-pressed swag"
}
}
}
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Response
200
application/vnd.api+json
incident_action_item found
Unique ID of the action item
Available options:
incident_action_items
The summary of the action item
Date of creation
Date of last update
The description of incident action item
The kind of the action item
Available options:
task
, follow_up
ID of user you wish to assign this action item
IDs of groups you wish to assign this action item
The priority of the action item
Available options:
high
, medium
, low
The status of the action item
Available options:
open
, in_progress
, cancelled
, done
The due date of the action item
The Jira issue ID.
The Jira issue URL.
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curl --request GET \
--url https://api.rootly.com/v1/action_items/{id} \
--header 'Authorization: Bearer <token>'
{
"data": {
"id": "649e23e1-06ef-46a9-9fa4-03057cb088d4",
"type": "incident_action_items",
"attributes": {
"incident_id": "3854c1bb-6afb-48d1-9796-2aa862b4f465",
"incident_title": "Aliquid iste perspiciatis est.",
"description": "shabby chic wolf locavore pickled twee poke. YOLO godard health goth pork belly cold-pressed swag",
"assigned_to": null,
"assigned_to_group_ids": [],
"kind": "follow_up",
"priority": "low",
"status": "open",
"due_date": null,
"jira_issue_id": null,
"jira_issue_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"url": "https://test.rootly.com/account/incidents/aliquid-iste-perspiciatis-est#nav-action-items",
"short_url": null,
"created_at": "2025-03-28T23:01:00.400-07:00",
"updated_at": "2025-03-28T23:01:00.400-07:00",
"summary": "shabby chic wolf locavore pickled twee poke. YOLO godard health goth pork belly cold-pressed swag"
}
}
}