Skip to main content
PUT
/
v1
/
incidents
/
{id}
/
restart
Restart an incident
curl --request PUT \
  --url https://api.rootly.com/v1/incidents/{id}/restart \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/vnd.api+json' \
  --data '{
  "data": {
    "type": "incidents",
    "attributes": {}
  }
}'
{
  "data": {
    "id": "455a2f26-330c-4da4-8a1a-ab252ccb903c",
    "type": "incidents",
    "attributes": {
      "parent_incident_id": null,
      "sequential_id": 10,
      "title": "Aut sed nobis cum.",
      "slug": "aut-sed-nobis-cum",
      "kind": "normal",
      "private": false,
      "summary": "Voluptatum exercitationem laboriosam. Repellendus soluta voluptatum. Sed repudiandae nihil.",
      "status": "started",
      "source": "web",
      "url": "http://localhost:3001/account/incidents/10-aut-sed-nobis-cum",
      "short_url": null,
      "user": {
        "data": {
          "id": "360",
          "type": "users",
          "attributes": {
            "name": "Aliza Windler",
            "email": "valentine@krajcik.test",
            "phone": null,
            "phone_2": null,
            "first_name": "Aliza",
            "last_name": "Windler",
            "full_name": "Aliza Windler",
            "full_name_with_team": "[Schowalter Group] Aliza Windler",
            "slack_id": null,
            "time_zone": "Etc/UTC",
            "updated_at": "2025-10-21T13:28:55.144-07:00",
            "created_at": "2025-10-21T13:28:54.577-07:00"
          },
          "relationships": {
            "email_addresses": {
              "data": [
                {
                  "id": "28de7fb6-6adf-4f5f-a9a9-c66c5e85f1cf",
                  "type": "user_email_addresses"
                }
              ]
            },
            "phone_numbers": {
              "data": []
            },
            "devices": {
              "data": []
            },
            "role": {
              "data": {
                "id": "32a9ee4e-2a61-4285-aae8-7029d0c3da00",
                "alerts_permissions": [
                  "create",
                  "read"
                ],
                "api_keys_permissions": [
                  "create",
                  "update",
                  "read",
                  "delete"
                ],
                "audits_permissions": [],
                "billing_permissions": [],
                "catalogs_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "communication_permissions": [
                  "read"
                ],
                "created_at": "2025-10-21T13:28:47.209-07:00",
                "deleted_at": null,
                "display_order": 2,
                "environments_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "form_fields_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "functionalities_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "groups_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "incident_causes_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "incident_communication_permissions": [
                  "read"
                ],
                "incident_feedbacks_permissions": [
                  "read",
                  "create",
                  "update"
                ],
                "incident_permission_set_id": "44de7f8e-7689-4e14-8d7b-8757ace4d8e8",
                "incident_roles_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "incident_types_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "incidents_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "integrations_permissions": [],
                "invitations_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "is_deletable": false,
                "is_editable": true,
                "name": "user",
                "paging_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "playbooks_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "private_incidents_permissions": [],
                "pulses_permissions": [
                  "create",
                  "update",
                  "read"
                ],
                "retrospective_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "roles_permissions": [],
                "secrets_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "services_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "severities_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "slug": "user",
                "status_pages_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "sub_statuses_permissions": [
                  "read"
                ],
                "team_id": 291,
                "updated_at": "2025-10-21T13:28:47.209-07:00",
                "webhooks_permissions": [],
                "workflows_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ]
              }
            },
            "on_call_role": {
              "data": {
                "id": "58999280-62cf-464b-b20e-e351904ee8f5",
                "alert_fields_permissions": [],
                "alert_groups_permissions": [],
                "alert_routing_rules_permissions": [],
                "alert_sources_permissions": [],
                "alert_urgency_permissions": [],
                "alerts_permissions": [],
                "api_keys_permissions": [],
                "audits_permissions": [],
                "contacts_permissions": [],
                "created_at": "2025-10-21T13:28:47.231-07:00",
                "deleted_at": null,
                "escalation_policies_permissions": [],
                "groups_permissions": [],
                "heartbeats_permissions": [],
                "integrations_permissions": [],
                "invitations_permissions": [],
                "live_call_routing_permissions": [],
                "name": "None",
                "on_call_readiness_report_permissions": [],
                "on_call_roles_permissions": [],
                "schedule_override_permissions": [],
                "schedules_permissions": [],
                "services_permissions": [],
                "shift_overrides_permissions": [],
                "slug": "none",
                "system_role": "no_access",
                "team_id": 291,
                "updated_at": "2025-10-21T13:28:47.231-07:00",
                "webhooks_permissions": [],
                "workflows_permissions": []
              }
            },
            "teams": {
              "data": []
            },
            "schedules": {
              "data": []
            },
            "notification_rules": {
              "data": [
                {
                  "id": "9e1390fd-a00f-45c8-abc4-0360a53c5d2c",
                  "type": "user_notification_rules"
                },
                {
                  "id": "fb25682e-34d3-4010-9310-cf66a64017de",
                  "type": "user_notification_rules"
                }
              ]
            }
          }
        }
      },
      "severity": {
        "data": {
          "id": "dd5fb855-3b3a-4ee9-bd93-01e039485025",
          "type": "severities",
          "attributes": {
            "name": "2gk66",
            "slug": "2gk66",
            "description": "Aperiam adipisci totam earum.",
            "severity": "medium",
            "color": "#E58A1F",
            "position": 1,
            "notify_emails": [],
            "slack_channels": [],
            "slack_aliases": [],
            "created_at": "2025-10-21T13:28:55.103-07:00",
            "updated_at": "2025-10-21T13:28:55.103-07:00"
          }
        }
      },
      "in_triage_by": null,
      "started_by": {
        "data": {
          "id": "348",
          "type": "users",
          "attributes": {
            "name": "Lyman Adams",
            "email": "shawnee@lakin-mills.example",
            "phone": null,
            "phone_2": null,
            "first_name": "Lyman",
            "last_name": "Adams",
            "full_name": "Lyman Adams",
            "full_name_with_team": "[Schowalter Group] Lyman Adams",
            "slack_id": null,
            "time_zone": "Etc/UTC",
            "updated_at": "2025-10-21T13:29:12.402-07:00",
            "created_at": "2025-10-21T13:28:47.022-07:00"
          },
          "relationships": {
            "email_addresses": {
              "data": [
                {
                  "id": "ffa60847-adb1-4faa-82e4-87a495db68ea",
                  "type": "user_email_addresses"
                }
              ]
            },
            "phone_numbers": {
              "data": []
            },
            "devices": {
              "data": []
            },
            "role": {
              "data": {
                "id": "32a9ee4e-2a61-4285-aae8-7029d0c3da00",
                "alerts_permissions": [
                  "create",
                  "read"
                ],
                "api_keys_permissions": [
                  "create",
                  "update",
                  "read",
                  "delete"
                ],
                "audits_permissions": [],
                "billing_permissions": [],
                "catalogs_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "communication_permissions": [
                  "read"
                ],
                "created_at": "2025-10-21T13:28:47.209-07:00",
                "deleted_at": null,
                "display_order": 2,
                "environments_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "form_fields_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "functionalities_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "groups_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "incident_causes_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "incident_communication_permissions": [
                  "read"
                ],
                "incident_feedbacks_permissions": [
                  "read",
                  "create",
                  "update"
                ],
                "incident_permission_set_id": "44de7f8e-7689-4e14-8d7b-8757ace4d8e8",
                "incident_roles_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "incident_types_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "incidents_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "integrations_permissions": [],
                "invitations_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "is_deletable": false,
                "is_editable": true,
                "name": "user",
                "paging_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "playbooks_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "private_incidents_permissions": [],
                "pulses_permissions": [
                  "create",
                  "update",
                  "read"
                ],
                "retrospective_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "roles_permissions": [],
                "secrets_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "services_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "severities_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "slug": "user",
                "status_pages_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ],
                "sub_statuses_permissions": [
                  "read"
                ],
                "team_id": 291,
                "updated_at": "2025-10-21T13:28:47.209-07:00",
                "webhooks_permissions": [],
                "workflows_permissions": [
                  "create",
                  "read",
                  "update",
                  "delete"
                ]
              }
            },
            "on_call_role": {
              "data": {
                "id": "58999280-62cf-464b-b20e-e351904ee8f5",
                "alert_fields_permissions": [],
                "alert_groups_permissions": [],
                "alert_routing_rules_permissions": [],
                "alert_sources_permissions": [],
                "alert_urgency_permissions": [],
                "alerts_permissions": [],
                "api_keys_permissions": [],
                "audits_permissions": [],
                "contacts_permissions": [],
                "created_at": "2025-10-21T13:28:47.231-07:00",
                "deleted_at": null,
                "escalation_policies_permissions": [],
                "groups_permissions": [],
                "heartbeats_permissions": [],
                "integrations_permissions": [],
                "invitations_permissions": [],
                "live_call_routing_permissions": [],
                "name": "None",
                "on_call_readiness_report_permissions": [],
                "on_call_roles_permissions": [],
                "schedule_override_permissions": [],
                "schedules_permissions": [],
                "services_permissions": [],
                "shift_overrides_permissions": [],
                "slug": "none",
                "system_role": "no_access",
                "team_id": 291,
                "updated_at": "2025-10-21T13:28:47.231-07:00",
                "webhooks_permissions": [],
                "workflows_permissions": []
              }
            },
            "teams": {
              "data": []
            },
            "schedules": {
              "data": []
            },
            "notification_rules": {
              "data": [
                {
                  "id": "8428f4da-f1a8-4e49-bbdc-f5dee9348ff9",
                  "type": "user_notification_rules"
                },
                {
                  "id": "417cdea2-7780-408c-acae-07f663e3c7b8",
                  "type": "user_notification_rules"
                }
              ]
            }
          }
        }
      },
      "mitigated_by": null,
      "resolved_by": null,
      "closed_by": null,
      "cancelled_by": null,
      "mitigation_message": null,
      "resolution_message": null,
      "cancellation_message": null,
      "public_title": null,
      "duplicate_incident_id": null,
      "retrospective_progress_status": "not_started",
      "zoom_meeting_id": null,
      "zoom_meeting_start_url": null,
      "zoom_meeting_join_url": null,
      "zoom_meeting_password": null,
      "zoom_meeting_pstn_password": null,
      "zoom_meeting_h323_password": null,
      "zoom_meeting_global_dial_in_numbers": [],
      "shortcut_story_id": null,
      "shortcut_story_url": null,
      "shortcut_task_id": null,
      "shortcut_task_url": null,
      "asana_task_id": null,
      "asana_task_url": null,
      "github_issue_id": null,
      "github_issue_url": null,
      "gitlab_issue_id": null,
      "gitlab_issue_url": null,
      "jira_issue_key": null,
      "jira_issue_id": null,
      "jira_issue_url": null,
      "google_meeting_id": null,
      "google_meeting_url": null,
      "trello_card_id": null,
      "trello_card_url": null,
      "linear_issue_id": null,
      "linear_issue_url": null,
      "zendesk_ticket_id": null,
      "zendesk_ticket_url": null,
      "motion_task_id": null,
      "motion_task_url": null,
      "clickup_task_id": null,
      "clickup_task_url": null,
      "slack_channel_name": null,
      "slack_channel_id": null,
      "slack_channel_url": null,
      "slack_channel_short_url": null,
      "slack_channel_deep_link": null,
      "slack_channel_archived": false,
      "slack_last_message_ts": null,
      "service_now_incident_id": null,
      "service_now_incident_key": null,
      "service_now_incident_url": null,
      "opsgenie_incident_id": null,
      "opsgenie_incident_url": null,
      "opsgenie_alert_id": null,
      "opsgenie_alert_url": null,
      "victor_ops_incident_id": null,
      "victor_ops_incident_url": null,
      "pagerduty_incident_id": null,
      "pagerduty_incident_number": null,
      "pagerduty_incident_url": null,
      "mattermost_channel_id": null,
      "mattermost_channel_name": null,
      "mattermost_channel_url": null,
      "confluence_page_id": null,
      "confluence_page_url": null,
      "quip_page_id": null,
      "quip_page_url": null,
      "airtable_base_key": null,
      "airtable_table_name": null,
      "airtable_record_id": null,
      "airtable_record_url": null,
      "google_drive_id": null,
      "google_drive_parent_id": null,
      "google_drive_url": null,
      "sharepoint_page_id": null,
      "sharepoint_page_url": null,
      "datadog_notebook_id": null,
      "datadog_notebook_url": null,
      "freshservice_ticket_id": null,
      "freshservice_ticket_url": null,
      "freshservice_task_id": null,
      "freshservice_task_url": null,
      "scheduled_for": null,
      "scheduled_until": null,
      "in_triage_at": null,
      "started_at": "2025-10-21T13:29:12.613-07:00",
      "detected_at": null,
      "acknowledged_at": null,
      "mitigated_at": null,
      "resolved_at": null,
      "closed_at": null,
      "cancelled_at": null,
      "created_at": "2025-10-21T13:28:55.111-07:00",
      "updated_at": "2025-10-21T13:29:12.665-07:00",
      "labels": {}
    },
    "relationships": {
      "causes": {
        "data": []
      },
      "subscribers": {
        "data": []
      },
      "roles": {
        "data": []
      },
      "environments": {
        "data": []
      },
      "incident_types": {
        "data": []
      },
      "services": {
        "data": []
      },
      "functionalities": {
        "data": []
      },
      "groups": {
        "data": []
      },
      "events": {
        "data": [
          {
            "id": "a2f89f33-7d29-486b-bae8-2ca739d065ef",
            "type": "incident_events"
          },
          {
            "id": "794735d3-fdcc-4118-adbd-b88b4cd4da3b",
            "type": "incident_events"
          },
          {
            "id": "7ac8a851-c298-4dbe-b29e-574678138a77",
            "type": "incident_events"
          },
          {
            "id": "5beb71e6-77f2-4703-869b-55d402e2804e",
            "type": "incident_events"
          },
          {
            "id": "8bc7af80-1573-41bb-970b-285d98bda2ae",
            "type": "incident_events"
          },
          {
            "id": "c270781b-cb5b-40f0-8e50-ff11d4d2277b",
            "type": "incident_events"
          }
        ]
      },
      "action_items": {
        "data": []
      },
      "custom_field_selections": {
        "data": []
      },
      "feedbacks": {
        "data": []
      },
      "attachments": {
        "data": []
      },
      "slack_messages": {
        "data": []
      }
    }
  }
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

id
required

Resource UUID

Body

application/vnd.api+json
data
object
required

Response

incident restarted

data
object
required
I