Set a specific incident by ID to triage state
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents"
}
}
'{
"data": {
"id": "eb6f28ff-aaf9-4db1-8416-0c108c95701c",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Sunt suscipit et provident.",
"slug": "sunt-suscipit-et-provident",
"kind": "normal",
"private": false,
"summary": "Modi error fugiat. Sed doloribus possimus. Velit molestiae accusantium.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-sunt-suscipit-et-provident",
"short_url": null,
"user": {
"data": {
"id": "721",
"type": "users",
"attributes": {
"name": "Tama Prohaska",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Tama",
"last_name": "Prohaska",
"full_name": "Tama Prohaska",
"full_name_with_team": "[Hegmann and Sons] Tama Prohaska",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-11T08:18:54.620-08:00",
"created_at": "2026-02-11T08:18:54.138-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "66b392c9-3079-4fd2-972a-48e8a95f5ba7",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "8ad7051b-62d8-4edd-b990-3e182c9e7d7b",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-11T08:18:45.667-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "00c99637-81c9-4795-bef2-76dd5be277cb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.667-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "3d277b77-5f68-4f0a-8049-d28daf09b89c",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-11T08:18:45.703-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.703-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "838daaf6-135a-4c58-b1fe-5905218e717d",
"type": "user_notification_rules"
},
{
"id": "25e883cb-9c3a-4d15-bd3a-19f5e63486f7",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "dce49608-350d-4267-af35-0ba96c3f36b2",
"type": "severities",
"attributes": {
"name": "lsopm",
"slug": "lsopm",
"description": "Voluptatem ea inventore neque.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-02-11T08:18:54.550-08:00",
"updated_at": "2026-02-11T08:18:54.550-08:00"
}
}
},
"in_triage_by": {
"data": {
"id": "704",
"type": "users",
"attributes": {
"name": "Merrill Jenkins",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Merrill",
"last_name": "Jenkins",
"full_name": "Merrill Jenkins",
"full_name_with_team": "[Hegmann and Sons] Merrill Jenkins",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-11T08:19:32.564-08:00",
"created_at": "2026-02-11T08:18:45.276-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "0eefbc48-8743-42f4-bfbe-76c14998d5f1",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "8ad7051b-62d8-4edd-b990-3e182c9e7d7b",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-11T08:18:45.667-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "00c99637-81c9-4795-bef2-76dd5be277cb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.667-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "3d277b77-5f68-4f0a-8049-d28daf09b89c",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-11T08:18:45.703-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.703-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "f61e61a4-aad5-4227-95e9-a728b35d2059",
"type": "user_notification_rules"
},
{
"id": "39ee3b8c-cee3-4f1e-923b-9d8eccb5f53c",
"type": "user_notification_rules"
}
]
}
}
}
},
"started_by": {
"data": {
"id": "721",
"type": "users",
"attributes": {
"name": "Tama Prohaska",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Tama",
"last_name": "Prohaska",
"full_name": "Tama Prohaska",
"full_name_with_team": "[Hegmann and Sons] Tama Prohaska",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-11T08:18:54.620-08:00",
"created_at": "2026-02-11T08:18:54.138-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "66b392c9-3079-4fd2-972a-48e8a95f5ba7",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "8ad7051b-62d8-4edd-b990-3e182c9e7d7b",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-11T08:18:45.667-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "00c99637-81c9-4795-bef2-76dd5be277cb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.667-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "3d277b77-5f68-4f0a-8049-d28daf09b89c",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-11T08:18:45.703-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.703-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "838daaf6-135a-4c58-b1fe-5905218e717d",
"type": "user_notification_rules"
},
{
"id": "25e883cb-9c3a-4d15-bd3a-19f5e63486f7",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2026-02-11T08:19:32.877-08:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-02-11T08:18:54.562-08:00",
"updated_at": "2026-02-11T08:19:32.993-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "1cd7f670-a3b2-478e-a61e-4497d7851bfe",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "8042b969-6bf8-4305-b3bf-a6d050490a0d",
"type": "incident_events"
},
{
"id": "613d294a-213c-4724-a8ee-ec0c450269f8",
"type": "incident_events"
},
{
"id": "1a7c9abe-067c-4bce-bc3c-a4ada0bda5df",
"type": "incident_events"
},
{
"id": "51b25f87-c4f2-4254-85d6-f0e9d8dbda07",
"type": "incident_events"
},
{
"id": "b321f68d-0787-4345-abe1-92d381a8f290",
"type": "incident_events"
},
{
"id": "5dabdb20-a471-4286-ba9c-06a02c964df7",
"type": "incident_events"
},
{
"id": "371ff709-69c0-48f1-955f-1bc9dddcc59d",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
},
"alerts": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Resource UUID
Show child attributes
incident set to triage
Show child attributes
Was this page helpful?
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents"
}
}
'{
"data": {
"id": "eb6f28ff-aaf9-4db1-8416-0c108c95701c",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Sunt suscipit et provident.",
"slug": "sunt-suscipit-et-provident",
"kind": "normal",
"private": false,
"summary": "Modi error fugiat. Sed doloribus possimus. Velit molestiae accusantium.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-sunt-suscipit-et-provident",
"short_url": null,
"user": {
"data": {
"id": "721",
"type": "users",
"attributes": {
"name": "Tama Prohaska",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Tama",
"last_name": "Prohaska",
"full_name": "Tama Prohaska",
"full_name_with_team": "[Hegmann and Sons] Tama Prohaska",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-11T08:18:54.620-08:00",
"created_at": "2026-02-11T08:18:54.138-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "66b392c9-3079-4fd2-972a-48e8a95f5ba7",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "8ad7051b-62d8-4edd-b990-3e182c9e7d7b",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-11T08:18:45.667-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "00c99637-81c9-4795-bef2-76dd5be277cb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.667-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "3d277b77-5f68-4f0a-8049-d28daf09b89c",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-11T08:18:45.703-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.703-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "838daaf6-135a-4c58-b1fe-5905218e717d",
"type": "user_notification_rules"
},
{
"id": "25e883cb-9c3a-4d15-bd3a-19f5e63486f7",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "dce49608-350d-4267-af35-0ba96c3f36b2",
"type": "severities",
"attributes": {
"name": "lsopm",
"slug": "lsopm",
"description": "Voluptatem ea inventore neque.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-02-11T08:18:54.550-08:00",
"updated_at": "2026-02-11T08:18:54.550-08:00"
}
}
},
"in_triage_by": {
"data": {
"id": "704",
"type": "users",
"attributes": {
"name": "Merrill Jenkins",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Merrill",
"last_name": "Jenkins",
"full_name": "Merrill Jenkins",
"full_name_with_team": "[Hegmann and Sons] Merrill Jenkins",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-11T08:19:32.564-08:00",
"created_at": "2026-02-11T08:18:45.276-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "0eefbc48-8743-42f4-bfbe-76c14998d5f1",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "8ad7051b-62d8-4edd-b990-3e182c9e7d7b",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-11T08:18:45.667-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "00c99637-81c9-4795-bef2-76dd5be277cb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.667-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "3d277b77-5f68-4f0a-8049-d28daf09b89c",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-11T08:18:45.703-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.703-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "f61e61a4-aad5-4227-95e9-a728b35d2059",
"type": "user_notification_rules"
},
{
"id": "39ee3b8c-cee3-4f1e-923b-9d8eccb5f53c",
"type": "user_notification_rules"
}
]
}
}
}
},
"started_by": {
"data": {
"id": "721",
"type": "users",
"attributes": {
"name": "Tama Prohaska",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Tama",
"last_name": "Prohaska",
"full_name": "Tama Prohaska",
"full_name_with_team": "[Hegmann and Sons] Tama Prohaska",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-11T08:18:54.620-08:00",
"created_at": "2026-02-11T08:18:54.138-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "66b392c9-3079-4fd2-972a-48e8a95f5ba7",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "8ad7051b-62d8-4edd-b990-3e182c9e7d7b",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-11T08:18:45.667-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
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"create",
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],
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"create",
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],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "00c99637-81c9-4795-bef2-76dd5be277cb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
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],
"sub_statuses_permissions": [
"read"
],
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.667-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
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]
}
},
"on_call_role": {
"data": {
"id": "3d277b77-5f68-4f0a-8049-d28daf09b89c",
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"alert_urgency_permissions": [],
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"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-11T08:18:45.703-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 403,
"updated_at": "2026-02-11T08:18:45.703-08:00",
"webhooks_permissions": [],
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}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "838daaf6-135a-4c58-b1fe-5905218e717d",
"type": "user_notification_rules"
},
{
"id": "25e883cb-9c3a-4d15-bd3a-19f5e63486f7",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
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"jira_issue_key": null,
"jira_issue_id": null,
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"google_meeting_id": null,
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"trello_card_id": null,
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"linear_issue_id": null,
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"zendesk_ticket_id": null,
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"motion_task_id": null,
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"clickup_task_id": null,
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"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
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"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2026-02-11T08:19:32.877-08:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
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"created_at": "2026-02-11T08:18:54.562-08:00",
"updated_at": "2026-02-11T08:19:32.993-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "1cd7f670-a3b2-478e-a61e-4497d7851bfe",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "8042b969-6bf8-4305-b3bf-a6d050490a0d",
"type": "incident_events"
},
{
"id": "613d294a-213c-4724-a8ee-ec0c450269f8",
"type": "incident_events"
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