Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Resource UUID
Body
application/vnd.api+json
Response
incident set to triage
Set a specific incident by ID to triage state
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents"
}
}'
{
"data": {
"id": "3b270d6c-0542-4ea4-b411-6679992908d0",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Quo beatae laboriosam alias.",
"slug": "quo-beatae-laboriosam-alias",
"kind": "normal",
"private": false,
"summary": "Exercitationem dolore cumque. Aut sed fugit. Rerum rem distinctio.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-quo-beatae-laboriosam-alias",
"short_url": null,
"user": {
"data": {
"id": "360",
"type": "users",
"attributes": {
"name": "Noble Greenfelder",
"email": "bob_ratke@hauck-jakubowski.test",
"phone": null,
"phone_2": null,
"first_name": "Noble",
"last_name": "Greenfelder",
"full_name": "Noble Greenfelder",
"full_name_with_team": "[Fritsch, Cremin and Bahringer] Noble Greenfelder",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-18T10:28:36.651-07:00",
"created_at": "2025-10-18T10:28:36.120-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "2cba6105-b71d-4c0e-b3ed-c534eb8ec3c4",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "9335067a-dabf-472f-9ed5-75a9ed165938",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-18T10:28:29.856-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b5ecb366-5ca7-4ff8-8fb8-565181417801",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.856-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "5afd24f9-680a-4fee-aad8-7f621f975fd9",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-18T10:28:29.909-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.909-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "e2d842a2-b7e7-4e77-987a-d51309bdf2ef",
"type": "user_notification_rules"
},
{
"id": "d0c82dfb-11e2-4c69-804f-54a0b16c3369",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "3add0213-95e3-42c2-be1c-4da6c93f84f9",
"type": "severities",
"attributes": {
"name": "yjfpm",
"slug": "yjfpm",
"description": "Veritatis quod et natus.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-10-18T10:28:36.606-07:00",
"updated_at": "2025-10-18T10:28:36.606-07:00"
}
}
},
"in_triage_by": {
"data": {
"id": "348",
"type": "users",
"attributes": {
"name": "Marcos McLaughlin",
"email": "maxwell.williamson@towne.test",
"phone": null,
"phone_2": null,
"first_name": "Marcos",
"last_name": "McLaughlin",
"full_name": "Marcos McLaughlin",
"full_name_with_team": "[Fritsch, Cremin and Bahringer] Marcos McLaughlin",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-18T10:28:51.366-07:00",
"created_at": "2025-10-18T10:28:29.550-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "73456c15-7539-41a2-a836-06c2669ba0e4",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "9335067a-dabf-472f-9ed5-75a9ed165938",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-18T10:28:29.856-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b5ecb366-5ca7-4ff8-8fb8-565181417801",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.856-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "5afd24f9-680a-4fee-aad8-7f621f975fd9",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-18T10:28:29.909-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.909-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "7b28d831-e33f-4650-938d-cd92959e3784",
"type": "user_notification_rules"
},
{
"id": "83753bf4-a630-447b-b94b-244cc3c797c1",
"type": "user_notification_rules"
}
]
}
}
}
},
"started_by": {
"data": {
"id": "360",
"type": "users",
"attributes": {
"name": "Noble Greenfelder",
"email": "bob_ratke@hauck-jakubowski.test",
"phone": null,
"phone_2": null,
"first_name": "Noble",
"last_name": "Greenfelder",
"full_name": "Noble Greenfelder",
"full_name_with_team": "[Fritsch, Cremin and Bahringer] Noble Greenfelder",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-18T10:28:36.651-07:00",
"created_at": "2025-10-18T10:28:36.120-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "2cba6105-b71d-4c0e-b3ed-c534eb8ec3c4",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "9335067a-dabf-472f-9ed5-75a9ed165938",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-18T10:28:29.856-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b5ecb366-5ca7-4ff8-8fb8-565181417801",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.856-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "5afd24f9-680a-4fee-aad8-7f621f975fd9",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-18T10:28:29.909-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.909-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "e2d842a2-b7e7-4e77-987a-d51309bdf2ef",
"type": "user_notification_rules"
},
{
"id": "d0c82dfb-11e2-4c69-804f-54a0b16c3369",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2025-10-18T10:28:51.579-07:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-10-18T10:28:36.614-07:00",
"updated_at": "2025-10-18T10:28:51.644-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "b88a1eb6-213c-48fc-957d-57f217f8b55b",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "2c8fba4e-caa4-44a1-bfa3-79deee9cb2f2",
"type": "incident_events"
},
{
"id": "009da47a-af47-4bf3-912b-d7d541c3589f",
"type": "incident_events"
},
{
"id": "20cc8301-a4b4-4554-8ebb-8140f4e77a68",
"type": "incident_events"
},
{
"id": "57324ee5-972a-4196-a4cd-17e2a148868c",
"type": "incident_events"
},
{
"id": "e8f97fc1-fabe-49a3-bc9a-371c6ebf5da7",
"type": "incident_events"
},
{
"id": "6f8d3c51-5871-471a-b808-91226e654ca4",
"type": "incident_events"
},
{
"id": "dd2e49fa-66b1-4301-9494-f07c61b7a523",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Resource UUID
Show child attributes
incident set to triage
Show child attributes
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curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents"
}
}'
{
"data": {
"id": "3b270d6c-0542-4ea4-b411-6679992908d0",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Quo beatae laboriosam alias.",
"slug": "quo-beatae-laboriosam-alias",
"kind": "normal",
"private": false,
"summary": "Exercitationem dolore cumque. Aut sed fugit. Rerum rem distinctio.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-quo-beatae-laboriosam-alias",
"short_url": null,
"user": {
"data": {
"id": "360",
"type": "users",
"attributes": {
"name": "Noble Greenfelder",
"email": "bob_ratke@hauck-jakubowski.test",
"phone": null,
"phone_2": null,
"first_name": "Noble",
"last_name": "Greenfelder",
"full_name": "Noble Greenfelder",
"full_name_with_team": "[Fritsch, Cremin and Bahringer] Noble Greenfelder",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-18T10:28:36.651-07:00",
"created_at": "2025-10-18T10:28:36.120-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "2cba6105-b71d-4c0e-b3ed-c534eb8ec3c4",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "9335067a-dabf-472f-9ed5-75a9ed165938",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-18T10:28:29.856-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b5ecb366-5ca7-4ff8-8fb8-565181417801",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.856-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "5afd24f9-680a-4fee-aad8-7f621f975fd9",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-18T10:28:29.909-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.909-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "e2d842a2-b7e7-4e77-987a-d51309bdf2ef",
"type": "user_notification_rules"
},
{
"id": "d0c82dfb-11e2-4c69-804f-54a0b16c3369",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "3add0213-95e3-42c2-be1c-4da6c93f84f9",
"type": "severities",
"attributes": {
"name": "yjfpm",
"slug": "yjfpm",
"description": "Veritatis quod et natus.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-10-18T10:28:36.606-07:00",
"updated_at": "2025-10-18T10:28:36.606-07:00"
}
}
},
"in_triage_by": {
"data": {
"id": "348",
"type": "users",
"attributes": {
"name": "Marcos McLaughlin",
"email": "maxwell.williamson@towne.test",
"phone": null,
"phone_2": null,
"first_name": "Marcos",
"last_name": "McLaughlin",
"full_name": "Marcos McLaughlin",
"full_name_with_team": "[Fritsch, Cremin and Bahringer] Marcos McLaughlin",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-18T10:28:51.366-07:00",
"created_at": "2025-10-18T10:28:29.550-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "73456c15-7539-41a2-a836-06c2669ba0e4",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "9335067a-dabf-472f-9ed5-75a9ed165938",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-18T10:28:29.856-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b5ecb366-5ca7-4ff8-8fb8-565181417801",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.856-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "5afd24f9-680a-4fee-aad8-7f621f975fd9",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-18T10:28:29.909-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.909-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "7b28d831-e33f-4650-938d-cd92959e3784",
"type": "user_notification_rules"
},
{
"id": "83753bf4-a630-447b-b94b-244cc3c797c1",
"type": "user_notification_rules"
}
]
}
}
}
},
"started_by": {
"data": {
"id": "360",
"type": "users",
"attributes": {
"name": "Noble Greenfelder",
"email": "bob_ratke@hauck-jakubowski.test",
"phone": null,
"phone_2": null,
"first_name": "Noble",
"last_name": "Greenfelder",
"full_name": "Noble Greenfelder",
"full_name_with_team": "[Fritsch, Cremin and Bahringer] Noble Greenfelder",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-18T10:28:36.651-07:00",
"created_at": "2025-10-18T10:28:36.120-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "2cba6105-b71d-4c0e-b3ed-c534eb8ec3c4",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "9335067a-dabf-472f-9ed5-75a9ed165938",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-18T10:28:29.856-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b5ecb366-5ca7-4ff8-8fb8-565181417801",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.856-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "5afd24f9-680a-4fee-aad8-7f621f975fd9",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-18T10:28:29.909-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 291,
"updated_at": "2025-10-18T10:28:29.909-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "e2d842a2-b7e7-4e77-987a-d51309bdf2ef",
"type": "user_notification_rules"
},
{
"id": "d0c82dfb-11e2-4c69-804f-54a0b16c3369",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2025-10-18T10:28:51.579-07:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-10-18T10:28:36.614-07:00",
"updated_at": "2025-10-18T10:28:51.644-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "b88a1eb6-213c-48fc-957d-57f217f8b55b",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "2c8fba4e-caa4-44a1-bfa3-79deee9cb2f2",
"type": "incident_events"
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