Set a specific incident by ID to triage state
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents"
}
}
'{
"data": {
"id": "6cf9cc5d-403a-4c94-87b9-0b54cf583032",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Officiis nesciunt velit non.",
"slug": "officiis-nesciunt-velit-non",
"kind": "normal",
"private": false,
"summary": "Assumenda reprehenderit qui. Sit quaerat ipsa. Ut est rem.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-officiis-nesciunt-velit-non",
"short_url": null,
"user": {
"data": {
"id": "634",
"type": "users",
"attributes": {
"name": "Hershel Mante",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Hershel",
"last_name": "Mante",
"full_name": "Hershel Mante",
"full_name_with_team": "[Nicolas, Spinka and Botsford] Hershel Mante",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-22T04:43:10.483-08:00",
"created_at": "2026-01-22T04:43:10.085-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "5fa4ffbb-2447-4f28-b850-989aadc04517",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3e855061-5cf0-4608-b4ec-2985c13d6521",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-22T04:43:02.553-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "7df3a6fa-06de-4b7e-bc46-dc977cc984fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.553-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "dac426a6-3d97-4a4c-a576-42dbac602e19",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-22T04:43:02.578-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.578-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "499bc512-5b56-4f63-b783-de02f92b3b0a",
"type": "user_notification_rules"
},
{
"id": "94695b9d-687a-4aca-8dcb-9524f4d8142c",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "13da1bd9-9a2f-4971-93a7-1031057cb2cc",
"type": "severities",
"attributes": {
"name": "jqoh8",
"slug": "jqoh8",
"description": "Omnis doloribus vero atque.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-01-22T04:43:10.435-08:00",
"updated_at": "2026-01-22T04:43:10.435-08:00"
}
}
},
"in_triage_by": {
"data": {
"id": "617",
"type": "users",
"attributes": {
"name": "Bart Nader",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Bart",
"last_name": "Nader",
"full_name": "Bart Nader",
"full_name_with_team": "[Nicolas, Spinka and Botsford] Bart Nader",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-22T04:43:33.605-08:00",
"created_at": "2026-01-22T04:43:02.358-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "0be02ba6-c3f0-42bf-9005-707e3606abeb",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3e855061-5cf0-4608-b4ec-2985c13d6521",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-22T04:43:02.553-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "7df3a6fa-06de-4b7e-bc46-dc977cc984fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.553-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "dac426a6-3d97-4a4c-a576-42dbac602e19",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-22T04:43:02.578-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.578-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "7256c9df-8633-4c9e-9210-116080ee6b48",
"type": "user_notification_rules"
},
{
"id": "b4b54082-18e5-40b5-96f7-e534d7e6020f",
"type": "user_notification_rules"
}
]
}
}
}
},
"started_by": {
"data": {
"id": "634",
"type": "users",
"attributes": {
"name": "Hershel Mante",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Hershel",
"last_name": "Mante",
"full_name": "Hershel Mante",
"full_name_with_team": "[Nicolas, Spinka and Botsford] Hershel Mante",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-22T04:43:10.483-08:00",
"created_at": "2026-01-22T04:43:10.085-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "5fa4ffbb-2447-4f28-b850-989aadc04517",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3e855061-5cf0-4608-b4ec-2985c13d6521",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-22T04:43:02.553-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "7df3a6fa-06de-4b7e-bc46-dc977cc984fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.553-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "dac426a6-3d97-4a4c-a576-42dbac602e19",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-22T04:43:02.578-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.578-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "499bc512-5b56-4f63-b783-de02f92b3b0a",
"type": "user_notification_rules"
},
{
"id": "94695b9d-687a-4aca-8dcb-9524f4d8142c",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2026-01-22T04:43:33.757-08:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-01-22T04:43:10.445-08:00",
"updated_at": "2026-01-22T04:43:33.796-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "bcfc1c55-fc03-4973-b29f-86de5a62ec9f",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "a64d14d8-fe2c-43c1-8381-6e6df5a77f32",
"type": "incident_events"
},
{
"id": "891c06e7-9aac-4fa4-8ff4-2f511f4cb89c",
"type": "incident_events"
},
{
"id": "a647928b-6088-433d-850e-3b15995f3256",
"type": "incident_events"
},
{
"id": "98a7e086-c456-4dd8-8c7d-6e93a8a0dcf2",
"type": "incident_events"
},
{
"id": "b5695258-463a-4748-b851-9fe32fc793d7",
"type": "incident_events"
},
{
"id": "86815fb8-aee6-413d-bbb6-7d6d7e39c6a9",
"type": "incident_events"
},
{
"id": "1631bdea-d52a-453a-bc5d-a12a93758c01",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
},
"alerts": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Resource UUID
Show child attributes
incident set to triage
Show child attributes
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curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents"
}
}
'{
"data": {
"id": "6cf9cc5d-403a-4c94-87b9-0b54cf583032",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Officiis nesciunt velit non.",
"slug": "officiis-nesciunt-velit-non",
"kind": "normal",
"private": false,
"summary": "Assumenda reprehenderit qui. Sit quaerat ipsa. Ut est rem.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-officiis-nesciunt-velit-non",
"short_url": null,
"user": {
"data": {
"id": "634",
"type": "users",
"attributes": {
"name": "Hershel Mante",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Hershel",
"last_name": "Mante",
"full_name": "Hershel Mante",
"full_name_with_team": "[Nicolas, Spinka and Botsford] Hershel Mante",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-22T04:43:10.483-08:00",
"created_at": "2026-01-22T04:43:10.085-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "5fa4ffbb-2447-4f28-b850-989aadc04517",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3e855061-5cf0-4608-b4ec-2985c13d6521",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-22T04:43:02.553-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "7df3a6fa-06de-4b7e-bc46-dc977cc984fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.553-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "dac426a6-3d97-4a4c-a576-42dbac602e19",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-22T04:43:02.578-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.578-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "499bc512-5b56-4f63-b783-de02f92b3b0a",
"type": "user_notification_rules"
},
{
"id": "94695b9d-687a-4aca-8dcb-9524f4d8142c",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "13da1bd9-9a2f-4971-93a7-1031057cb2cc",
"type": "severities",
"attributes": {
"name": "jqoh8",
"slug": "jqoh8",
"description": "Omnis doloribus vero atque.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-01-22T04:43:10.435-08:00",
"updated_at": "2026-01-22T04:43:10.435-08:00"
}
}
},
"in_triage_by": {
"data": {
"id": "617",
"type": "users",
"attributes": {
"name": "Bart Nader",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Bart",
"last_name": "Nader",
"full_name": "Bart Nader",
"full_name_with_team": "[Nicolas, Spinka and Botsford] Bart Nader",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-22T04:43:33.605-08:00",
"created_at": "2026-01-22T04:43:02.358-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "0be02ba6-c3f0-42bf-9005-707e3606abeb",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3e855061-5cf0-4608-b4ec-2985c13d6521",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-22T04:43:02.553-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "7df3a6fa-06de-4b7e-bc46-dc977cc984fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.553-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "dac426a6-3d97-4a4c-a576-42dbac602e19",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-22T04:43:02.578-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.578-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "7256c9df-8633-4c9e-9210-116080ee6b48",
"type": "user_notification_rules"
},
{
"id": "b4b54082-18e5-40b5-96f7-e534d7e6020f",
"type": "user_notification_rules"
}
]
}
}
}
},
"started_by": {
"data": {
"id": "634",
"type": "users",
"attributes": {
"name": "Hershel Mante",
"email": "[email protected]",
"phone": null,
"phone_2": null,
"first_name": "Hershel",
"last_name": "Mante",
"full_name": "Hershel Mante",
"full_name_with_team": "[Nicolas, Spinka and Botsford] Hershel Mante",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-01-22T04:43:10.483-08:00",
"created_at": "2026-01-22T04:43:10.085-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "5fa4ffbb-2447-4f28-b850-989aadc04517",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "3e855061-5cf0-4608-b4ec-2985c13d6521",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-01-22T04:43:02.553-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "7df3a6fa-06de-4b7e-bc46-dc977cc984fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.553-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "dac426a6-3d97-4a4c-a576-42dbac602e19",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-01-22T04:43:02.578-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 383,
"updated_at": "2026-01-22T04:43:02.578-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "499bc512-5b56-4f63-b783-de02f92b3b0a",
"type": "user_notification_rules"
},
{
"id": "94695b9d-687a-4aca-8dcb-9524f4d8142c",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2026-01-22T04:43:33.757-08:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-01-22T04:43:10.445-08:00",
"updated_at": "2026-01-22T04:43:33.796-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "bcfc1c55-fc03-4973-b29f-86de5a62ec9f",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "a64d14d8-fe2c-43c1-8381-6e6df5a77f32",
"type": "incident_events"
},
{
"id": "891c06e7-9aac-4fa4-8ff4-2f511f4cb89c",
"type": "incident_events"
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