Set a specific incident by ID to triage state
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents"
}
}
'{
"data": {
"id": "e93248a0-a55f-42a6-8157-88dbff482bb2",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Quod illum consequatur ut.",
"slug": "quod-illum-consequatur-ut",
"kind": "normal",
"private": false,
"summary": "Repellendus accusantium molestias. Sed laborum quisquam. Maiores eveniet repellendus.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-quod-illum-consequatur-ut",
"short_url": null,
"user": {
"data": {
"id": "791",
"type": "users",
"attributes": {
"name": "Jewell Huels",
"email": "brandon@senger.example",
"phone": null,
"phone_2": null,
"first_name": "Jewell",
"last_name": "Huels",
"full_name": "Jewell Huels",
"full_name_with_team": "[Rowe and Sons] Jewell Huels",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-20T17:59:15.862-08:00",
"created_at": "2026-02-20T17:59:15.577-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "27d18454-2633-4134-abc2-34b3636d5581",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "338a74fd-bef3-417b-81a1-9e5efdb5abf5",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-20T17:59:10.935-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e0be865c-ad35-4636-9e5a-81bacd44c66e",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.935-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "c286a947-dbf9-47b0-84b8-8031fe207c1e",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-20T17:59:10.946-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.946-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "d5f5a57c-1e55-454b-a01e-570f5cde040c",
"type": "user_notification_rules"
},
{
"id": "ed465a9a-09f2-475f-b567-b9d035ff5976",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "a2ebec16-4aa5-4c0c-a236-2e30b8cc778a",
"type": "severities",
"attributes": {
"name": "98onh",
"slug": "98onh",
"description": "Adipisci omnis optio dignissimos.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-02-20T17:59:15.835-08:00",
"updated_at": "2026-02-20T17:59:15.835-08:00"
}
}
},
"in_triage_by": {
"data": {
"id": "774",
"type": "users",
"attributes": {
"name": "Albert Johns",
"email": "carlee.miller@douglas.test",
"phone": null,
"phone_2": null,
"first_name": "Albert",
"last_name": "Johns",
"full_name": "Albert Johns",
"full_name_with_team": "[Rowe and Sons] Albert Johns",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-20T17:59:32.759-08:00",
"created_at": "2026-02-20T17:59:10.824-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "ebc9e99a-18eb-4c8a-a899-13659d64a169",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "338a74fd-bef3-417b-81a1-9e5efdb5abf5",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-20T17:59:10.935-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e0be865c-ad35-4636-9e5a-81bacd44c66e",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.935-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "c286a947-dbf9-47b0-84b8-8031fe207c1e",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-20T17:59:10.946-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.946-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "0dff0994-27f4-4324-81a4-b9759e79a190",
"type": "user_notification_rules"
},
{
"id": "3c73cf88-80af-4a4a-bd3c-b281757452dc",
"type": "user_notification_rules"
}
]
}
}
}
},
"started_by": {
"data": {
"id": "791",
"type": "users",
"attributes": {
"name": "Jewell Huels",
"email": "brandon@senger.example",
"phone": null,
"phone_2": null,
"first_name": "Jewell",
"last_name": "Huels",
"full_name": "Jewell Huels",
"full_name_with_team": "[Rowe and Sons] Jewell Huels",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-20T17:59:15.862-08:00",
"created_at": "2026-02-20T17:59:15.577-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "27d18454-2633-4134-abc2-34b3636d5581",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "338a74fd-bef3-417b-81a1-9e5efdb5abf5",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-20T17:59:10.935-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e0be865c-ad35-4636-9e5a-81bacd44c66e",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.935-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "c286a947-dbf9-47b0-84b8-8031fe207c1e",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-20T17:59:10.946-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.946-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "d5f5a57c-1e55-454b-a01e-570f5cde040c",
"type": "user_notification_rules"
},
{
"id": "ed465a9a-09f2-475f-b567-b9d035ff5976",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2026-02-20T17:59:32.907-08:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-02-20T17:59:15.840-08:00",
"updated_at": "2026-02-20T17:59:32.946-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "ed01db76-1334-46f4-838c-7cb663f80bf1",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "bc829044-7673-4d62-bbc2-3e35692971ae",
"type": "incident_events"
},
{
"id": "caff53ed-9c84-4a02-a2f8-d02eb28211b6",
"type": "incident_events"
},
{
"id": "046abeb7-cb98-47b2-b25e-7cac765fe0f2",
"type": "incident_events"
},
{
"id": "2817a1d0-06e0-44a4-9d56-88fb38590d10",
"type": "incident_events"
},
{
"id": "c294cc05-ac0f-424d-8839-5fc171bd3c32",
"type": "incident_events"
},
{
"id": "480e67a1-673b-4c08-befc-ef29bd98dde9",
"type": "incident_events"
},
{
"id": "c7b8be57-546a-4a48-814e-37f15ae02d2a",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
},
"alerts": {
"data": []
}
}
}
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Resource UUID
Show child attributes
incident set to triage
Show child attributes
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curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '
{
"data": {
"type": "incidents"
}
}
'{
"data": {
"id": "e93248a0-a55f-42a6-8157-88dbff482bb2",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Quod illum consequatur ut.",
"slug": "quod-illum-consequatur-ut",
"kind": "normal",
"private": false,
"summary": "Repellendus accusantium molestias. Sed laborum quisquam. Maiores eveniet repellendus.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-quod-illum-consequatur-ut",
"short_url": null,
"user": {
"data": {
"id": "791",
"type": "users",
"attributes": {
"name": "Jewell Huels",
"email": "brandon@senger.example",
"phone": null,
"phone_2": null,
"first_name": "Jewell",
"last_name": "Huels",
"full_name": "Jewell Huels",
"full_name_with_team": "[Rowe and Sons] Jewell Huels",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-20T17:59:15.862-08:00",
"created_at": "2026-02-20T17:59:15.577-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "27d18454-2633-4134-abc2-34b3636d5581",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "338a74fd-bef3-417b-81a1-9e5efdb5abf5",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-20T17:59:10.935-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e0be865c-ad35-4636-9e5a-81bacd44c66e",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.935-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "c286a947-dbf9-47b0-84b8-8031fe207c1e",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-20T17:59:10.946-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.946-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "d5f5a57c-1e55-454b-a01e-570f5cde040c",
"type": "user_notification_rules"
},
{
"id": "ed465a9a-09f2-475f-b567-b9d035ff5976",
"type": "user_notification_rules"
}
]
}
}
}
},
"severity": {
"data": {
"id": "a2ebec16-4aa5-4c0c-a236-2e30b8cc778a",
"type": "severities",
"attributes": {
"name": "98onh",
"slug": "98onh",
"description": "Adipisci omnis optio dignissimos.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2026-02-20T17:59:15.835-08:00",
"updated_at": "2026-02-20T17:59:15.835-08:00"
}
}
},
"in_triage_by": {
"data": {
"id": "774",
"type": "users",
"attributes": {
"name": "Albert Johns",
"email": "carlee.miller@douglas.test",
"phone": null,
"phone_2": null,
"first_name": "Albert",
"last_name": "Johns",
"full_name": "Albert Johns",
"full_name_with_team": "[Rowe and Sons] Albert Johns",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-20T17:59:32.759-08:00",
"created_at": "2026-02-20T17:59:10.824-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "ebc9e99a-18eb-4c8a-a899-13659d64a169",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "338a74fd-bef3-417b-81a1-9e5efdb5abf5",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-20T17:59:10.935-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e0be865c-ad35-4636-9e5a-81bacd44c66e",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.935-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "c286a947-dbf9-47b0-84b8-8031fe207c1e",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-20T17:59:10.946-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.946-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "0dff0994-27f4-4324-81a4-b9759e79a190",
"type": "user_notification_rules"
},
{
"id": "3c73cf88-80af-4a4a-bd3c-b281757452dc",
"type": "user_notification_rules"
}
]
}
}
}
},
"started_by": {
"data": {
"id": "791",
"type": "users",
"attributes": {
"name": "Jewell Huels",
"email": "brandon@senger.example",
"phone": null,
"phone_2": null,
"first_name": "Jewell",
"last_name": "Huels",
"full_name": "Jewell Huels",
"full_name_with_team": "[Rowe and Sons] Jewell Huels",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2026-02-20T17:59:15.862-08:00",
"created_at": "2026-02-20T17:59:15.577-08:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "27d18454-2633-4134-abc2-34b3636d5581",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "338a74fd-bef3-417b-81a1-9e5efdb5abf5",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2026-02-20T17:59:10.935-08:00",
"deleted_at": null,
"display_order": 2,
"edge_connector_permissions": [],
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "e0be865c-ad35-4636-9e5a-81bacd44c66e",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.935-08:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "c286a947-dbf9-47b0-84b8-8031fe207c1e",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2026-02-20T17:59:10.946-08:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 468,
"updated_at": "2026-02-20T17:59:10.946-08:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
},
"teams": {
"data": []
},
"schedules": {
"data": []
},
"notification_rules": {
"data": [
{
"id": "d5f5a57c-1e55-454b-a01e-570f5cde040c",
"type": "user_notification_rules"
},
{
"id": "ed465a9a-09f2-475f-b567-b9d035ff5976",
"type": "user_notification_rules"
}
]
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2026-02-20T17:59:32.907-08:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2026-02-20T17:59:15.840-08:00",
"updated_at": "2026-02-20T17:59:32.946-08:00",
"muted_service_ids": [],
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "ed01db76-1334-46f4-838c-7cb663f80bf1",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "bc829044-7673-4d62-bbc2-3e35692971ae",
"type": "incident_events"
},
{
"id": "caff53ed-9c84-4a02-a2f8-d02eb28211b6",
"type": "incident_events"
},
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