Set a specific incident by ID to triage state
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents"
}
}'
{
"data": {
"id": "3c6cd5dd-4ed8-4ca4-86dc-4119f2d1ce4d",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Ullam minima repudiandae quidem.",
"slug": "ullam-minima-repudiandae-quidem",
"kind": "normal",
"private": false,
"summary": "Similique rerum qui. Aut perspiciatis at. Enim dicta quibusdam.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-ullam-minima-repudiandae-quidem",
"short_url": null,
"user": {
"data": {
"id": "312",
"type": "users",
"attributes": {
"name": "Tyrell Turner",
"email": "renae@gutmann.example",
"phone": null,
"phone_2": null,
"first_name": "Tyrell",
"last_name": "Turner",
"full_name": "Tyrell Turner",
"full_name_with_team": "[Stoltenberg, Schuppe and Feil] Tyrell Turner",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-08-04T20:49:44.029-07:00",
"created_at": "2025-08-04T20:49:43.597-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "a587f585-d283-4562-973c-ae1ec965e2f0",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "b222eeb5-35f0-4d35-a20b-242baee4f224",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-08-04T20:49:37.290-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "a3f4dadc-311b-4ba9-965a-3e2370c2a6c5",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.290-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "23138737-cc24-4c81-b995-b8c4cf0bbee3",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-08-04T20:49:37.313-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.313-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"severity": {
"data": {
"id": "97a264ef-38a7-471d-a3c5-25961d77810b",
"type": "severities",
"attributes": {
"name": "6525n",
"slug": "6525n",
"description": "Perspiciatis saepe quae molestiae.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-08-04T20:49:43.981-07:00",
"updated_at": "2025-08-04T20:49:43.981-07:00"
}
}
},
"in_triage_by": {
"data": {
"id": "300",
"type": "users",
"attributes": {
"name": "Jonathon Runolfsson",
"email": "bill@stanton.example",
"phone": null,
"phone_2": null,
"first_name": "Jonathon",
"last_name": "Runolfsson",
"full_name": "Jonathon Runolfsson",
"full_name_with_team": "[Stoltenberg, Schuppe and Feil] Jonathon Runolfsson",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-08-04T20:49:59.578-07:00",
"created_at": "2025-08-04T20:49:37.109-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "025068f4-8dc3-4c71-ae38-8a9416b2cf3a",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "b222eeb5-35f0-4d35-a20b-242baee4f224",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-08-04T20:49:37.290-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "a3f4dadc-311b-4ba9-965a-3e2370c2a6c5",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.290-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "23138737-cc24-4c81-b995-b8c4cf0bbee3",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-08-04T20:49:37.313-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.313-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"started_by": {
"data": {
"id": "312",
"type": "users",
"attributes": {
"name": "Tyrell Turner",
"email": "renae@gutmann.example",
"phone": null,
"phone_2": null,
"first_name": "Tyrell",
"last_name": "Turner",
"full_name": "Tyrell Turner",
"full_name_with_team": "[Stoltenberg, Schuppe and Feil] Tyrell Turner",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-08-04T20:49:44.029-07:00",
"created_at": "2025-08-04T20:49:43.597-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "a587f585-d283-4562-973c-ae1ec965e2f0",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "b222eeb5-35f0-4d35-a20b-242baee4f224",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-08-04T20:49:37.290-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "a3f4dadc-311b-4ba9-965a-3e2370c2a6c5",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.290-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "23138737-cc24-4c81-b995-b8c4cf0bbee3",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-08-04T20:49:37.313-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.313-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2025-08-04T20:49:59.819-07:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-08-04T20:49:43.990-07:00",
"updated_at": "2025-08-04T20:49:59.874-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "e278e9f6-3046-4add-bf22-f2309afb28fa",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "ba9a0a91-bda1-467d-9f36-d7a5a32c2b51",
"type": "incident_events"
},
{
"id": "2651ecc0-1a4e-4ca4-bde7-c51e505f0ead",
"type": "incident_events"
},
{
"id": "f31f413d-2e9a-4a71-a443-a29a00d32487",
"type": "incident_events"
},
{
"id": "0817c8aa-c459-4f20-bdde-ffbf16af6c44",
"type": "incident_events"
},
{
"id": "79dbf08d-6d2b-483b-b3e5-4603560d277a",
"type": "incident_events"
},
{
"id": "504b5167-e545-4d6b-97e3-b904397a3286",
"type": "incident_events"
},
{
"id": "7b6496ae-7caa-4063-9840-97e88de44fe9",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
incident set to triage
The response is of type object
.
Was this page helpful?
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents"
}
}'
{
"data": {
"id": "3c6cd5dd-4ed8-4ca4-86dc-4119f2d1ce4d",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Ullam minima repudiandae quidem.",
"slug": "ullam-minima-repudiandae-quidem",
"kind": "normal",
"private": false,
"summary": "Similique rerum qui. Aut perspiciatis at. Enim dicta quibusdam.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-ullam-minima-repudiandae-quidem",
"short_url": null,
"user": {
"data": {
"id": "312",
"type": "users",
"attributes": {
"name": "Tyrell Turner",
"email": "renae@gutmann.example",
"phone": null,
"phone_2": null,
"first_name": "Tyrell",
"last_name": "Turner",
"full_name": "Tyrell Turner",
"full_name_with_team": "[Stoltenberg, Schuppe and Feil] Tyrell Turner",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-08-04T20:49:44.029-07:00",
"created_at": "2025-08-04T20:49:43.597-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "a587f585-d283-4562-973c-ae1ec965e2f0",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "b222eeb5-35f0-4d35-a20b-242baee4f224",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-08-04T20:49:37.290-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "a3f4dadc-311b-4ba9-965a-3e2370c2a6c5",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.290-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "23138737-cc24-4c81-b995-b8c4cf0bbee3",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-08-04T20:49:37.313-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.313-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"severity": {
"data": {
"id": "97a264ef-38a7-471d-a3c5-25961d77810b",
"type": "severities",
"attributes": {
"name": "6525n",
"slug": "6525n",
"description": "Perspiciatis saepe quae molestiae.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-08-04T20:49:43.981-07:00",
"updated_at": "2025-08-04T20:49:43.981-07:00"
}
}
},
"in_triage_by": {
"data": {
"id": "300",
"type": "users",
"attributes": {
"name": "Jonathon Runolfsson",
"email": "bill@stanton.example",
"phone": null,
"phone_2": null,
"first_name": "Jonathon",
"last_name": "Runolfsson",
"full_name": "Jonathon Runolfsson",
"full_name_with_team": "[Stoltenberg, Schuppe and Feil] Jonathon Runolfsson",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-08-04T20:49:59.578-07:00",
"created_at": "2025-08-04T20:49:37.109-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "025068f4-8dc3-4c71-ae38-8a9416b2cf3a",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "b222eeb5-35f0-4d35-a20b-242baee4f224",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-08-04T20:49:37.290-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "a3f4dadc-311b-4ba9-965a-3e2370c2a6c5",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.290-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "23138737-cc24-4c81-b995-b8c4cf0bbee3",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-08-04T20:49:37.313-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.313-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"started_by": {
"data": {
"id": "312",
"type": "users",
"attributes": {
"name": "Tyrell Turner",
"email": "renae@gutmann.example",
"phone": null,
"phone_2": null,
"first_name": "Tyrell",
"last_name": "Turner",
"full_name": "Tyrell Turner",
"full_name_with_team": "[Stoltenberg, Schuppe and Feil] Tyrell Turner",
"slack_id": null,
"time_zone": "UTC",
"updated_at": "2025-08-04T20:49:44.029-07:00",
"created_at": "2025-08-04T20:49:43.597-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "a587f585-d283-4562-973c-ae1ec965e2f0",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "b222eeb5-35f0-4d35-a20b-242baee4f224",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-08-04T20:49:37.290-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "a3f4dadc-311b-4ba9-965a-3e2370c2a6c5",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.290-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "23138737-cc24-4c81-b995-b8c4cf0bbee3",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-08-04T20:49:37.313-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 271,
"updated_at": "2025-08-04T20:49:37.313-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2025-08-04T20:49:59.819-07:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-08-04T20:49:43.990-07:00",
"updated_at": "2025-08-04T20:49:59.874-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "e278e9f6-3046-4add-bf22-f2309afb28fa",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "ba9a0a91-bda1-467d-9f36-d7a5a32c2b51",
"type": "incident_events"
},
{
"id": "2651ecc0-1a4e-4ca4-bde7-c51e505f0ead",
"type": "incident_events"
},
{
"id": "f31f413d-2e9a-4a71-a443-a29a00d32487",
"type": "incident_events"
},
{
"id": "0817c8aa-c459-4f20-bdde-ffbf16af6c44",
"type": "incident_events"
},
{
"id": "79dbf08d-6d2b-483b-b3e5-4603560d277a",
"type": "incident_events"
},
{
"id": "504b5167-e545-4d6b-97e3-b904397a3286",
"type": "incident_events"
},
{
"id": "7b6496ae-7caa-4063-9840-97e88de44fe9",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}