Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Resource UUID
Body
application/vnd.api+json
Response
incident set to triage
Set a specific incident by ID to triage state
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents"
}
}'
{
"data": {
"id": "ef7cedd8-651e-4ca7-97cf-0c31919aa994",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Autem facilis qui eum.",
"slug": "autem-facilis-qui-eum",
"kind": "normal",
"private": false,
"summary": "Fuga totam laboriosam. Et neque saepe. Sint inventore repellendus.",
"status": "in_triage",
"source": "web",
"url": "http://localhost:3001/account/incidents/10-autem-facilis-qui-eum",
"short_url": null,
"user": {
"data": {
"id": "354",
"type": "users",
"attributes": {
"name": "Isreal Gerlach",
"email": "ramon@gleichner.example",
"phone": null,
"phone_2": null,
"first_name": "Isreal",
"last_name": "Gerlach",
"full_name": "Isreal Gerlach",
"full_name_with_team": "[Feest, Friesen and Maggio] Isreal Gerlach",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-07T10:10:17.739-07:00",
"created_at": "2025-10-07T10:10:17.276-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "e20600c4-5476-48bc-b82b-52d3374b4c37",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "43a2bc76-4e89-4978-b473-ceffedef9cd3",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-07T10:10:09.572-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b58dcaf9-b57e-470b-9d65-287d3de829fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 279,
"updated_at": "2025-10-07T10:10:09.572-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "4536488b-b2d7-4402-9a22-77b7da3fee79",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-07T10:10:09.597-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 279,
"updated_at": "2025-10-07T10:10:09.597-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"severity": {
"data": {
"id": "99f39cd1-4f8c-45d8-bfce-0840ae2c7e8d",
"type": "severities",
"attributes": {
"name": "ekauy",
"slug": "ekauy",
"description": "Porro vitae ducimus consequatur.",
"severity": "medium",
"color": "#E58A1F",
"position": 1,
"notify_emails": [],
"slack_channels": [],
"slack_aliases": [],
"created_at": "2025-10-07T10:10:17.701-07:00",
"updated_at": "2025-10-07T10:10:17.701-07:00"
}
}
},
"in_triage_by": {
"data": {
"id": "342",
"type": "users",
"attributes": {
"name": "Ariel Schaefer",
"email": "chang@sanford.example",
"phone": null,
"phone_2": null,
"first_name": "Ariel",
"last_name": "Schaefer",
"full_name": "Ariel Schaefer",
"full_name_with_team": "[Feest, Friesen and Maggio] Ariel Schaefer",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-07T10:10:33.843-07:00",
"created_at": "2025-10-07T10:10:09.338-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "0920da21-c41e-4076-bbc4-9858530f8c1b",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "43a2bc76-4e89-4978-b473-ceffedef9cd3",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-07T10:10:09.572-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b58dcaf9-b57e-470b-9d65-287d3de829fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 279,
"updated_at": "2025-10-07T10:10:09.572-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "4536488b-b2d7-4402-9a22-77b7da3fee79",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-07T10:10:09.597-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 279,
"updated_at": "2025-10-07T10:10:09.597-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"started_by": {
"data": {
"id": "354",
"type": "users",
"attributes": {
"name": "Isreal Gerlach",
"email": "ramon@gleichner.example",
"phone": null,
"phone_2": null,
"first_name": "Isreal",
"last_name": "Gerlach",
"full_name": "Isreal Gerlach",
"full_name_with_team": "[Feest, Friesen and Maggio] Isreal Gerlach",
"slack_id": null,
"time_zone": "Etc/UTC",
"updated_at": "2025-10-07T10:10:17.739-07:00",
"created_at": "2025-10-07T10:10:17.276-07:00"
},
"relationships": {
"email_addresses": {
"data": [
{
"id": "e20600c4-5476-48bc-b82b-52d3374b4c37",
"type": "user_email_addresses"
}
]
},
"phone_numbers": {
"data": []
},
"devices": {
"data": []
},
"role": {
"data": {
"id": "43a2bc76-4e89-4978-b473-ceffedef9cd3",
"alerts_permissions": [
"create",
"read"
],
"api_keys_permissions": [
"create",
"update",
"read",
"delete"
],
"audits_permissions": [],
"billing_permissions": [],
"catalogs_permissions": [
"create",
"read",
"update",
"delete"
],
"communication_permissions": [
"read"
],
"created_at": "2025-10-07T10:10:09.572-07:00",
"deleted_at": null,
"display_order": 2,
"environments_permissions": [
"create",
"read",
"update",
"delete"
],
"form_fields_permissions": [
"create",
"read",
"update",
"delete"
],
"functionalities_permissions": [
"create",
"read",
"update",
"delete"
],
"groups_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_causes_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_communication_permissions": [
"read"
],
"incident_feedbacks_permissions": [
"read",
"create",
"update"
],
"incident_permission_set_id": "b58dcaf9-b57e-470b-9d65-287d3de829fb",
"incident_roles_permissions": [
"create",
"read",
"update",
"delete"
],
"incident_types_permissions": [
"create",
"read",
"update",
"delete"
],
"incidents_permissions": [
"create",
"read",
"update",
"delete"
],
"integrations_permissions": [],
"invitations_permissions": [
"create",
"read",
"update",
"delete"
],
"is_deletable": false,
"is_editable": true,
"name": "user",
"paging_permissions": [
"create",
"read",
"update",
"delete"
],
"playbooks_permissions": [
"create",
"read",
"update",
"delete"
],
"private_incidents_permissions": [],
"pulses_permissions": [
"create",
"update",
"read"
],
"retrospective_permissions": [
"create",
"read",
"update",
"delete"
],
"roles_permissions": [],
"secrets_permissions": [
"create",
"read",
"update",
"delete"
],
"services_permissions": [
"create",
"read",
"update",
"delete"
],
"severities_permissions": [
"create",
"read",
"update",
"delete"
],
"slug": "user",
"status_pages_permissions": [
"create",
"read",
"update",
"delete"
],
"sub_statuses_permissions": [
"read"
],
"team_id": 279,
"updated_at": "2025-10-07T10:10:09.572-07:00",
"webhooks_permissions": [],
"workflows_permissions": [
"create",
"read",
"update",
"delete"
]
}
},
"on_call_role": {
"data": {
"id": "4536488b-b2d7-4402-9a22-77b7da3fee79",
"alert_fields_permissions": [],
"alert_groups_permissions": [],
"alert_routing_rules_permissions": [],
"alert_sources_permissions": [],
"alert_urgency_permissions": [],
"alerts_permissions": [],
"api_keys_permissions": [],
"audits_permissions": [],
"contacts_permissions": [],
"created_at": "2025-10-07T10:10:09.597-07:00",
"deleted_at": null,
"escalation_policies_permissions": [],
"groups_permissions": [],
"heartbeats_permissions": [],
"integrations_permissions": [],
"invitations_permissions": [],
"live_call_routing_permissions": [],
"name": "None",
"on_call_readiness_report_permissions": [],
"on_call_roles_permissions": [],
"schedule_override_permissions": [],
"schedules_permissions": [],
"services_permissions": [],
"shift_overrides_permissions": [],
"slug": "none",
"system_role": "no_access",
"team_id": 279,
"updated_at": "2025-10-07T10:10:09.597-07:00",
"webhooks_permissions": [],
"workflows_permissions": []
}
}
}
}
},
"mitigated_by": null,
"resolved_by": null,
"closed_by": null,
"cancelled_by": null,
"mitigation_message": null,
"resolution_message": null,
"cancellation_message": null,
"public_title": null,
"duplicate_incident_id": null,
"retrospective_progress_status": "not_started",
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"zoom_meeting_password": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"shortcut_story_id": null,
"shortcut_story_url": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"asana_task_id": null,
"asana_task_url": null,
"github_issue_id": null,
"github_issue_url": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"jira_issue_key": null,
"jira_issue_id": null,
"jira_issue_url": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"motion_task_id": null,
"motion_task_url": null,
"clickup_task_id": null,
"clickup_task_url": null,
"slack_channel_name": null,
"slack_channel_id": null,
"slack_channel_url": null,
"slack_channel_short_url": null,
"slack_channel_deep_link": null,
"slack_channel_archived": false,
"slack_last_message_ts": null,
"service_now_incident_id": null,
"service_now_incident_key": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"pagerduty_incident_id": null,
"pagerduty_incident_number": null,
"pagerduty_incident_url": null,
"mattermost_channel_id": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"confluence_page_id": null,
"confluence_page_url": null,
"quip_page_id": null,
"quip_page_url": null,
"airtable_base_key": null,
"airtable_table_name": null,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_parent_id": null,
"google_drive_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"scheduled_for": null,
"scheduled_until": null,
"in_triage_at": "2025-10-07T10:10:34.037-07:00",
"started_at": null,
"detected_at": null,
"acknowledged_at": null,
"mitigated_at": null,
"resolved_at": null,
"closed_at": null,
"cancelled_at": null,
"created_at": "2025-10-07T10:10:17.708-07:00",
"updated_at": "2025-10-07T10:10:34.094-07:00",
"labels": {}
},
"relationships": {
"incident_post_mortem": {
"data": {
"id": "f1a0ba94-2b21-4a4b-8d81-adda9ff6248b",
"type": "incident_post_mortems"
}
},
"causes": {
"data": []
},
"subscribers": {
"data": []
},
"roles": {
"data": []
},
"environments": {
"data": []
},
"incident_types": {
"data": []
},
"services": {
"data": []
},
"functionalities": {
"data": []
},
"groups": {
"data": []
},
"events": {
"data": [
{
"id": "8dcd90f0-f688-45c7-b49e-328d0d5c6700",
"type": "incident_events"
},
{
"id": "b9f63e3d-0208-453b-9021-5b84a5321825",
"type": "incident_events"
},
{
"id": "0f209d72-2366-4d00-bced-783854cb6717",
"type": "incident_events"
},
{
"id": "6d5417a5-1539-4a5e-aea7-2b21dfa11430",
"type": "incident_events"
},
{
"id": "a96ef2e5-a391-437d-b8e1-92b4e7ca6931",
"type": "incident_events"
},
{
"id": "c059ab11-a015-4676-a06f-754c8d4b2556",
"type": "incident_events"
},
{
"id": "0d684acb-a0d0-4a97-8b96-f61e110ef765",
"type": "incident_events"
}
]
},
"action_items": {
"data": []
},
"custom_field_selections": {
"data": []
},
"feedbacks": {
"data": []
},
"attachments": {
"data": []
},
"slack_messages": {
"data": []
}
}
}
}
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Resource UUID
Show child attributes
incident set to triage
Show child attributes
Was this page helpful?
curl --request PUT \
--url https://api.rootly.com/v1/incidents/{id}/in_triage \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "incidents"
}
}'
{
"data": {
"id": "ef7cedd8-651e-4ca7-97cf-0c31919aa994",
"type": "incidents",
"attributes": {
"parent_incident_id": null,
"sequential_id": 10,
"title": "Autem facilis qui eum.",
"slug": "autem-facilis-qui-eum",
"kind": "normal",
"private": false,
"summary": "Fuga totam laboriosam. Et neque saepe. Sint inventore repellendus.",
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