Overview
AlertEvents
AlertGroups
AlertRoutingRules
AlertUrgencies
AlertSources
Alerts
Audits
Authorizations
CatalogEntities
CatalogEntityProperties
CatalogFields
Catalogs
[DEPRECATED] CustomFieldOptions
[DEPRECATED] CustomFields
CustomForms
DashboardPanels
Dashboards
Environments
EscalationPolicies
EscalationLevelsPolicies
EscalationLevelsPath
EscalationLevels
EscalationPaths
FormFieldOptions
FormFieldPlacementConditions
FormFieldPlacements
FormFieldPositions
FormFields
FormSetConditions
FormSets
Functionalities
WorkflowTasks
[DEPRECATED] WorkflowCustomFieldSelections
WorkflowFormFieldConditions
WorkflowGroups
WorkflowRuns
Workflows
Heartbeats
IncidentActionItems
[DEPRECATED] IncidentCustomFieldSelections
IncidentEventFunctionalities
IncidentEventServices
IncidentEvents
IncidentFeedbacks
IncidentFormFieldSelections
IncidentPermissionSetBooleans
IncidentPermissionSetResources
IncidentPermissionSets
IncidentRetrospectives
IncidentRetrospectiveSteps
IncidentRoleTasks
IncidentRoles
IncidentStatusPageEvents
IncidentSubStatuses
IncidentTypes
Incidents
- GETList incidents
- POSTCreates an incident
- GETRetrieves an incident
- PUTUpdate an incident
- DELDelete an incident
- PUTMitigate an incident
- PUTResolve an incident
- PUTCancel an incident
- PUTTriage an incident
- PUTRestart an incident
- PUTMark an incident as a duplicate
- POSTAdd subscribers to incident
- DELRemove subscribers from incident
- POSTAssign user to incident
- DELRemove assigned user from incident
IpRanges
LiveCallRouters
OnCallRoles
OnCallShadows
OverrideShifts
PlaybookTasks
Playbooks
RetrospectiveTemplates
RetrospectiveConfigurations
RetrospectiveProcessGroupSteps
RetrospectiveProcessGroups
RetrospectiveProcesses
RetrospectiveSteps
ScheduleRotationActiveDays
ScheduleRotationUsers
ScheduleRotations
Schedules
Services
Severities
StatusPageTemplates
StatusPages
SubStatuses
Teams
UserNotificationRules
WebhooksDeliveries
Delete a Live Call Router
Delete a specific Live Call Router by id
curl --request DELETE \
--url https://api.rootly.com/v1/live_call_routers/{id} \
--header 'Authorization: Bearer <token>'
{
"data": {
"id": "f579520b-3b5f-4494-94d9-fe606dec0ff8",
"type": "live_call_routers",
"attributes": {
"kind": "voicemail",
"name": "Perspiciatis sint assumenda illum.",
"country_code": "US",
"phone_type": "local",
"phone_number": "14155551234",
"voicemail_greeting": "Saepe consequatur aliquam sunt.",
"slug": "perspiciatis-sint-assumenda-illum",
"enabled": true,
"created_at": "2025-03-28T23:03:26.087-07:00",
"updated_at": "2025-03-28T23:03:26.249-07:00",
"alert_urgency_id": "04b80289-07ed-441a-a79f-798ee25c41a5",
"escalation_policy_trigger": {
"id": "f5e323ff-0021-4a50-b6ff-d1ff44c1a409",
"type": "service"
}
}
}
}
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Response
Unique ID of the live_call_router
live_call_routers
The name of the live_call_router
Date of creation
Date of last update
The kind of the live_call_router
voicemail
, live
Whether the live_call_router is enabled
The country code of the live_call_router
US
, GB
, NZ
, CA
, AU
The phone type of the live_call_router
local
, toll_free
You can select a phone number using generate_phone_number API and pass that phone number here to register
The voicemail greeting of the live_call_router
The caller greeting message of the live_call_router
The waiting music URL of the live_call_router
The delay (seconds) after which the caller in redirected to voicemail
This prompts the caller to choose voicemail or connect live
This overrides the delay (seconds) in escalation levels
This overrides the delay (seconds) in escalation levels
This is used in escalation paths to determine who to page
Was this page helpful?
curl --request DELETE \
--url https://api.rootly.com/v1/live_call_routers/{id} \
--header 'Authorization: Bearer <token>'
{
"data": {
"id": "f579520b-3b5f-4494-94d9-fe606dec0ff8",
"type": "live_call_routers",
"attributes": {
"kind": "voicemail",
"name": "Perspiciatis sint assumenda illum.",
"country_code": "US",
"phone_type": "local",
"phone_number": "14155551234",
"voicemail_greeting": "Saepe consequatur aliquam sunt.",
"slug": "perspiciatis-sint-assumenda-illum",
"enabled": true,
"created_at": "2025-03-28T23:03:26.087-07:00",
"updated_at": "2025-03-28T23:03:26.249-07:00",
"alert_urgency_id": "04b80289-07ed-441a-a79f-798ee25c41a5",
"escalation_policy_trigger": {
"id": "f5e323ff-0021-4a50-b6ff-d1ff44c1a409",
"type": "service"
}
}
}
}