POST
/
v1
/
alerts
/
{id}
/
resolve
Resolves an alert
curl --request POST \
  --url https://api.rootly.com/v1/alerts/{id}/resolve \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/vnd.api+json' \
  --data '{
  "data": {
    "type": "alerts",
    "attributes": {
      "resolution_message": "<string>",
      "resolve_related_incidents": true
    }
  }
}'
{
  "data": {
    "id": "817c6343-8fbc-4184-b7cc-7d717964a115",
    "type": "alerts",
    "attributes": {
      "short_id": "d57s3s",
      "source": "pagerduty",
      "status": "resolved",
      "summary": "Iste molestias porro ut.",
      "description": "Saepe quis nihil. Atque reprehenderit vel. Maxime iusto enim.",
      "labels": [],
      "services": [],
      "service_ids": [],
      "groups": [],
      "group_ids": [],
      "environments": [],
      "environment_ids": [],
      "responders": [
        {
          "id": 44,
          "ability_cache": null,
          "accept_marketing": true,
          "accept_terms": true,
          "created_at": "2025-08-26T21:10:46.818-07:00",
          "created_through_sso": false,
          "current_team_id": 19,
          "deleted_at": null,
          "email": "janey@weimann.example",
          "external_id": null,
          "first_name": "Rhea",
          "has_impersonate_write_permission": false,
          "how_did_you_hear_about_us": null,
          "incidents_backfilled_count": 0,
          "incidents_count": 0,
          "incidents_example_count": 0,
          "incidents_normal_count": 0,
          "incidents_scheduled_count": 0,
          "incidents_test_count": 0,
          "is_super_admin": false,
          "jti": "95100078-af7f-4256-8186-f0c642c63bcb",
          "last_name": "Hayes",
          "last_notification_email_sent_at": null,
          "last_seen_at": null,
          "locale": "en",
          "onboarding_completed": true,
          "opsgenie_id": null,
          "pagerduty_id": null,
          "profile_photo_id": null,
          "push_notification_new_alert_sound": "default",
          "push_notification_new_alert_volume": 1,
          "push_notification_shift_ends_sound": "soft_bloob",
          "push_notification_shift_starts_sound": "soft_bloob",
          "scim_uid": null,
          "service_user": false,
          "session_token": null,
          "skip_tutorial": false,
          "teams_count": 1,
          "theme": "light_v2",
          "time_zone": "UTC",
          "updated_at": "2025-08-26T21:10:47.135-07:00",
          "victor_ops_id": null,
          "view_multiple_schedules": true
        }
      ],
      "incidents": [
        {
          "id": "b5e6b7d3-e4e0-4a36-a1ac-32f7a392c7c4",
          "ability_cache": null,
          "acknowledged_at": null,
          "airtable_base_key": null,
          "airtable_record_id": null,
          "airtable_record_url": null,
          "airtable_table_name": null,
          "asana_task_id": null,
          "asana_task_url": null,
          "cancellation_message": null,
          "cancelled_at": null,
          "cancelled_by_user_id": null,
          "clickup_task_id": null,
          "clickup_task_url": null,
          "closed_at": null,
          "closed_by_user_id": null,
          "coda_doc_id": null,
          "coda_doc_url": null,
          "coda_page_id": null,
          "confluence_page_id": null,
          "confluence_page_url": null,
          "created_at": "2025-08-26T21:10:48.076-07:00",
          "created_from_slack_identifier": null,
          "current_tutorial_step": "not_started",
          "datadog_notebook_id": null,
          "datadog_notebook_url": null,
          "deleted_at": null,
          "detected_at": null,
          "dropbox_paper_id": null,
          "dropbox_paper_url": null,
          "duplicate_incident_id": null,
          "email_message_id": null,
          "embedding": null,
          "external_id": null,
          "freshservice_task_id": null,
          "freshservice_task_url": null,
          "freshservice_ticket_id": null,
          "freshservice_ticket_url": null,
          "genius_workflow_runs_count": 0,
          "github_issue_id": null,
          "github_issue_url": null,
          "gitlab_issue_id": null,
          "gitlab_issue_url": null,
          "go_to_meeting_id": null,
          "go_to_meeting_url": null,
          "google_calendar_event_id": null,
          "google_calendar_event_url": null,
          "google_drive_id": null,
          "google_drive_parent_id": null,
          "google_drive_url": null,
          "google_meeting_bot_id": null,
          "google_meeting_id": null,
          "google_meeting_transcript": {},
          "google_meeting_transcript_summary": null,
          "google_meeting_url": null,
          "in_triage_at": null,
          "in_triage_by_user_id": null,
          "incidents_action_items_count": 0,
          "incidents_tasks_count": 0,
          "jira_issue_id": null,
          "jira_issue_key": null,
          "jira_issue_url": null,
          "kind": "normal",
          "labels": {},
          "left_slack_channel_slack_user_ids": [],
          "linear_issue_id": null,
          "linear_issue_key": null,
          "linear_issue_url": null,
          "mattermost_channel_id": null,
          "mattermost_channel_name": null,
          "mattermost_channel_url": null,
          "mattermost_summary_timestamp": null,
          "microsoft_teams_channel_id": null,
          "microsoft_teams_channel_name": null,
          "microsoft_teams_channel_service_url": null,
          "microsoft_teams_channel_short_url": null,
          "microsoft_teams_channel_url": null,
          "microsoft_teams_meeting_bot_id": null,
          "microsoft_teams_meeting_id": null,
          "microsoft_teams_meeting_transcript": {},
          "microsoft_teams_meeting_transcript_summary": null,
          "microsoft_teams_meeting_url": null,
          "microsoft_teams_summary_message_id": null,
          "microsoft_teams_team_id": null,
          "microsoft_teams_team_internal_id": null,
          "mitigated_at": null,
          "mitigated_by_user_id": null,
          "mitigation_message": null,
          "motion_task_id": null,
          "motion_task_url": null,
          "notify_channels": {},
          "notify_emails": [],
          "notion_page_id": null,
          "notion_page_url": null,
          "opsgenie_alert_id": null,
          "opsgenie_alert_url": null,
          "opsgenie_incident_id": null,
          "opsgenie_incident_responder_ids": [],
          "opsgenie_incident_url": null,
          "outlook_event_id": null,
          "outlook_event_url": null,
          "pagerduty_incident_id": null,
          "pagerduty_incident_number": null,
          "pagerduty_incident_responder_ids": {},
          "pagerduty_incident_url": null,
          "pagertree_alert_id": null,
          "pagertree_alert_url": null,
          "parent_incident_id": null,
          "previous_attributes": {
            "updated_at": "2025-08-26T21:10:48.199-07:00",
            "incident_events": [
              "Started date has been set to <span class=\"badge badge-info-inverted\">August 26  9:10 PM PDT</span>",
              "Roosevelt Rodriguez created this incident"
            ],
            "user_avatar_url": "data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KICAgICAg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\nICAgICAgIFJSCiAgICAgICAgPC90ZXh0PgogICAgICA8L3N2Zz4KICAgIA==\n"
          },
          "private": false,
          "public_title": null,
          "quip_page_id": null,
          "quip_page_url": null,
          "resolution_message": null,
          "resolved_at": null,
          "resolved_by_user_id": null,
          "retrospective_auto_skipped": false,
          "retrospective_completed_at": null,
          "retrospective_mandatory": false,
          "retrospective_progress_status": "not_started",
          "retrospective_started_at": null,
          "scheduled_auto_completed": true,
          "scheduled_auto_in_progress": true,
          "scheduled_for": null,
          "scheduled_remind_prior": false,
          "scheduled_until": null,
          "sequential_id": 1,
          "service_now_incident_id": null,
          "service_now_incident_key": null,
          "service_now_incident_url": null,
          "severity_id": "cd085ba1-3a27-4cb3-a52b-43fb010b03f1",
          "sharepoint_page_id": null,
          "sharepoint_page_url": null,
          "short_url": null,
          "shortcut_story_id": null,
          "shortcut_story_url": null,
          "shortcut_task_id": null,
          "shortcut_task_url": null,
          "slack_aliases": [],
          "slack_channel_archived": false,
          "slack_channel_deep_link": null,
          "slack_channel_id": null,
          "slack_channel_name": null,
          "slack_channel_short_url": null,
          "slack_channel_url": null,
          "slack_channel_workspace_id": null,
          "slack_channels": [],
          "slack_last_message_ts": null,
          "slack_notify_ready_for_retrospective_timestamp": null,
          "slack_summary_timestamp": null,
          "slug": "nihil-vero-distinctio-porro",
          "source": "web",
          "started_at": "2025-08-26T21:10:48.076-07:00",
          "started_by_user_id": 46,
          "status": "started",
          "status_page_io": {},
          "status_page_io_components": [],
          "status_pages_count": 0,
          "sub_incidents_count": 0,
          "sub_status_id": "7966c716-dd32-492b-ab71-592aeec7712e",
          "subscribers_count": 0,
          "summary": "Sed occaecati architecto. Porro suscipit autem. Laborum aut voluptatum.",
          "summary_updated_at": null,
          "team_id": 19,
          "title": "Nihil vero distinctio porro.",
          "title_autogenerated": false,
          "trello_card_id": null,
          "trello_card_url": null,
          "triggered_from_microsoft_teams_channel_id": null,
          "triggered_from_slack_channel_id": null,
          "triggered_from_slack_message_ts": null,
          "triggered_from_slack_thread_ts": null,
          "updated_at": "2025-08-26T21:10:51.589-07:00",
          "user_id": 46,
          "users_assigned_count": 0,
          "using_redesigned_slack_announcement": true,
          "using_redesigned_slack_updates": true,
          "victor_ops_incident_id": null,
          "victor_ops_incident_responder_ids": {},
          "victor_ops_incident_url": null,
          "view_source": null,
          "webex_meeting_bot_id": null,
          "webex_meeting_id": null,
          "webex_meeting_transcript": {},
          "webex_meeting_transcript_summary": null,
          "webex_meeting_url": null,
          "zendesk_ticket_id": null,
          "zendesk_ticket_url": null,
          "zoom_meeting_bot_id": null,
          "zoom_meeting_global_dial_in_numbers": [],
          "zoom_meeting_h323_password": null,
          "zoom_meeting_id": null,
          "zoom_meeting_join_url": null,
          "zoom_meeting_password": null,
          "zoom_meeting_pstn_password": null,
          "zoom_meeting_start_url": null,
          "zoom_meeting_transcript": {},
          "zoom_meeting_transcript_summary": null,
          "raw_labels": null,
          "tutorial_steps": null
        }
      ],
      "data": {},
      "deduplication_key": null,
      "started_at": "2025-08-26T21:10:50.548-07:00",
      "ended_at": "2025-08-26T21:10:57.730-07:00",
      "external_id": null,
      "external_url": "http://langosh-zboncak.example/robin_cremin",
      "url": "https://test.rootly.com/account/alerts/817c6343-8fbc-4184-b7cc-7d717964a115",
      "noise": "not_noise",
      "notification_target_type": null,
      "notification_target_id": null,
      "alert_urgency": {
        "id": "33158e13-33ee-420a-b65f-583520eec2df",
        "color": "#C73C40",
        "created_at": "2025-08-26T21:10:50.798-07:00",
        "deleted_at": null,
        "description": "Et exercitationem aliquid qui.",
        "name": "dm3s8",
        "position": 1,
        "team_id": 27,
        "updated_at": "2025-08-26T21:10:50.802-07:00",
        "urgency": "high"
      },
      "alert_urgency_id": "33158e13-33ee-420a-b65f-583520eec2df",
      "notified_users": [],
      "created_at": "2025-08-26T21:10:50.548-07:00",
      "updated_at": "2025-08-26T21:10:57.731-07:00"
    },
    "relationships": {
      "events": {
        "data": [
          {
            "id": "ba9119ca-7444-4f90-bc51-526246452074",
            "type": "alert_events"
          },
          {
            "id": "33c4e288-d51d-4301-82db-e757d0a23251",
            "type": "alert_events"
          },
          {
            "id": "919afcf4-b6a2-414e-8422-934b4ed20383",
            "type": "alert_events"
          }
        ]
      }
    }
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string
required

Body

application/vnd.api+json

Response

200
application/vnd.api+json

resolve acknowledged

The response is of type object.