Overview
AlertEvents
AlertGroups
AlertRoutingRules
AlertUrgencies
AlertSources
Alerts
Audits
Authorizations
CatalogEntities
CatalogEntityProperties
CatalogFields
Catalogs
[DEPRECATED] CustomFieldOptions
[DEPRECATED] CustomFields
CustomForms
DashboardPanels
Dashboards
Environments
EscalationPolicies
EscalationLevelsPolicies
EscalationLevelsPath
EscalationLevels
EscalationPaths
FormFieldOptions
FormFieldPlacementConditions
FormFieldPlacements
FormFieldPositions
FormFields
FormSetConditions
FormSets
Functionalities
WorkflowTasks
[DEPRECATED] WorkflowCustomFieldSelections
WorkflowFormFieldConditions
WorkflowGroups
WorkflowRuns
Workflows
Heartbeats
IncidentActionItems
[DEPRECATED] IncidentCustomFieldSelections
IncidentEventFunctionalities
IncidentEventServices
IncidentEvents
IncidentFeedbacks
IncidentFormFieldSelections
IncidentPermissionSetBooleans
IncidentPermissionSetResources
IncidentPermissionSets
IncidentRetrospectives
IncidentRetrospectiveSteps
IncidentRoleTasks
IncidentRoles
IncidentStatusPageEvents
IncidentSubStatuses
IncidentTypes
Incidents
- GETList incidents
- POSTCreates an incident
- GETRetrieves an incident
- PUTUpdate an incident
- DELDelete an incident
- PUTMitigate an incident
- PUTResolve an incident
- PUTCancel an incident
- PUTTriage an incident
- PUTRestart an incident
- PUTMark an incident as a duplicate
- POSTAdd subscribers to incident
- DELRemove subscribers from incident
- POSTAssign user to incident
- DELRemove assigned user from incident
IpRanges
LiveCallRouters
OnCallRoles
OnCallShadows
OverrideShifts
PlaybookTasks
Playbooks
RetrospectiveTemplates
RetrospectiveConfigurations
RetrospectiveProcessGroupSteps
RetrospectiveProcessGroups
RetrospectiveProcesses
RetrospectiveSteps
ScheduleRotationActiveDays
ScheduleRotationUsers
ScheduleRotations
Schedules
Services
Severities
StatusPageTemplates
StatusPages
SubStatuses
Teams
UserNotificationRules
WebhooksDeliveries
Update alert
Updates an alert
curl --request PATCH \
--url https://api.rootly.com/v1/alerts/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "alerts",
"attributes": {
"noise": "noise",
"source": "rootly",
"summary": "<string>",
"description": "<string>",
"service_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"started_at": "2023-11-07T05:31:56Z",
"ended_at": "2023-11-07T05:31:56Z",
"external_id": "<string>",
"external_url": "<string>",
"alert_urgency_id": "<string>",
"labels": [
{
"key": "<string>",
"value": "<string>"
}
],
"data": {}
}
}
}'
{
"data": {
"id": "fd65b9c1-496a-42b9-952f-8b6101dddb19",
"type": "alerts",
"attributes": {
"short_id": "eshkb5",
"source": "pagerduty",
"status": "open",
"summary": "test update",
"description": "test update",
"labels": [
{
"key": "foo",
"value": "bar"
},
{
"key": "bar",
"value": "baz"
}
],
"services": [
{
"id": "2024dfad-99f8-4817-9fac-5e66dd1cc611",
"team_id": 23,
"name": "Neque recusandae officiis harum.",
"slug": "neque-recusandae-officiis-harum",
"description": "Repudiandae omnis rerum ab.",
"deleted_at": null,
"created_at": "2025-03-31T05:59:40.472-07:00",
"updated_at": "2025-03-31T05:59:40.472-07:00",
"opsgenie_id": null,
"pagerduty_id": null,
"public_description": null,
"github_repository_branch": "master",
"github_repository_name": null,
"color": "#FAEBB7",
"heroku_app_name": null,
"gitlab_repository_name": null,
"gitlab_repository_branch": "master",
"kubernetes_deployment_name": null,
"incidents_count": 0,
"position": 1,
"slack_channels": [],
"slack_aliases": [],
"backstage_id": null,
"show_uptime": true,
"show_uptime_last_days": 60,
"status": "operational",
"external_id": null,
"notify_emails": [],
"cortex_id": null,
"alerts_email_enabled": false,
"alerts_email_address": "service-104c4c2435693483895ec459fb65ee97@email.rootly.com",
"opsgenie_team_id": null,
"service_now_ci_sys_id": null,
"alert_urgency_id": null,
"opslevel_id": null
}
],
"service_ids": [
"2024dfad-99f8-4817-9fac-5e66dd1cc611"
],
"groups": [
{
"id": "07a6df24-ab29-4931-9516-9653e0896fb9",
"name": "Placeat velit in eius.",
"slug": "placeat-velit-in-eius",
"team_id": 23,
"deleted_at": null,
"created_at": "2025-03-31T05:59:40.484-07:00",
"updated_at": "2025-03-31T05:59:40.484-07:00",
"description": null,
"opsgenie_id": null,
"users_count": 0,
"incidents_count": 0,
"pagerduty_id": null,
"color": "#D7F5E1",
"victor_ops_id": null,
"position": 1,
"slack_channels": [],
"slack_aliases": [],
"pagertree_id": null,
"external_id": null,
"notify_emails": [],
"cortex_id": null,
"backstage_id": null,
"alerts_email_enabled": false,
"alerts_email_address": "group-02cda3be30d1a5460c38ac3ecf4f8450@email.rootly.com",
"pagerduty_service_id": null,
"service_now_ci_sys_id": null,
"alert_urgency_id": null,
"opslevel_id": null,
"admins_count": 0
}
],
"group_ids": [
"07a6df24-ab29-4931-9516-9653e0896fb9"
],
"environments": [
{
"id": "0bdb9536-187c-4b0a-9d9e-440c942b561b",
"team_id": 23,
"name": "Excepturi animi et omnis.",
"slug": "excepturi-animi-et-omnis",
"description": "Perspiciatis libero facere aperiam.",
"color": "#921616",
"deleted_at": null,
"created_at": "2025-03-31T05:59:40.499-07:00",
"updated_at": "2025-03-31T05:59:40.499-07:00",
"incidents_count": 0,
"position": 1,
"slack_channels": [],
"slack_aliases": [],
"external_id": null,
"notify_emails": []
}
],
"environment_ids": [
"0bdb9536-187c-4b0a-9d9e-440c942b561b"
],
"responders": [],
"incidents": [
{
"id": "39f68fd9-c1f9-42eb-a19c-0919aae1df2f",
"user_id": 33,
"team_id": 23,
"title": "Molestiae aut modi nobis.",
"slug": "molestiae-aut-modi-nobis",
"summary": "Similique et nihil. Sed omnis aperiam. Culpa id eveniet.",
"status": "started",
"slack_channel_id": null,
"started_at": "2025-03-31T05:59:35.123-07:00",
"mitigated_at": null,
"resolved_at": null,
"deleted_at": null,
"created_at": "2025-03-31T05:59:35.123-07:00",
"updated_at": "2025-03-31T05:59:35.123-07:00",
"severity_id": "c8cbe2a1-26bd-4695-b198-2893de4ffc7a",
"public_title": null,
"zoom_meeting_id": null,
"zoom_meeting_start_url": null,
"zoom_meeting_join_url": null,
"shortcut_story_id": null,
"shortcut_story_url": null,
"asana_task_id": null,
"asana_task_url": null,
"jira_issue_id": null,
"jira_issue_url": null,
"email_message_id": null,
"google_meeting_id": null,
"google_meeting_url": null,
"trello_card_id": null,
"trello_card_url": null,
"linear_issue_id": null,
"linear_issue_url": null,
"zendesk_ticket_id": null,
"zendesk_ticket_url": null,
"slack_channel_name": null,
"service_now_incident_id": null,
"service_now_incident_url": null,
"opsgenie_incident_id": null,
"opsgenie_incident_url": null,
"opsgenie_incident_responder_ids": [],
"labels": {},
"incidents_action_items_count": 0,
"incidents_tasks_count": 0,
"mitigation_message": null,
"resolution_message": null,
"pagerduty_incident_responder_ids": {},
"victor_ops_incident_id": null,
"victor_ops_incident_url": null,
"victor_ops_incident_responder_ids": {},
"pagerduty_incident_id": null,
"pagerduty_incident_url": null,
"status_pages_count": 0,
"mattermost_channel_id": null,
"slack_summary_timestamp": null,
"mattermost_channel_name": null,
"mattermost_channel_url": null,
"slack_channel_url": null,
"mattermost_summary_timestamp": null,
"confluence_page_id": null,
"confluence_page_url": null,
"kind": "normal",
"scheduled_for": null,
"scheduled_until": null,
"scheduled_remind_prior": false,
"scheduled_auto_in_progress": true,
"scheduled_auto_completed": true,
"detected_at": null,
"acknowledged_at": null,
"private": false,
"airtable_record_id": null,
"airtable_record_url": null,
"google_drive_id": null,
"google_drive_url": null,
"summary_updated_at": null,
"sequential_id": 1,
"slack_channels": [],
"airtable_base_key": null,
"airtable_table_name": null,
"shortcut_task_id": null,
"shortcut_task_url": null,
"title_autogenerated": false,
"view_source": null,
"source": "web",
"microsoft_teams_meeting_url": null,
"microsoft_teams_meeting_id": null,
"dropbox_paper_id": null,
"dropbox_paper_url": null,
"subscribers_count": 0,
"status_page_io": {},
"webex_meeting_id": null,
"webex_meeting_url": null,
"github_issue_id": null,
"github_issue_url": null,
"cancelled_at": null,
"cancellation_message": null,
"notion_page_id": null,
"notion_page_url": null,
"datadog_notebook_id": null,
"datadog_notebook_url": null,
"notify_channels": {},
"freshservice_ticket_id": null,
"freshservice_ticket_url": null,
"freshservice_task_id": null,
"freshservice_task_url": null,
"started_by_user_id": 33,
"mitigated_by_user_id": null,
"resolved_by_user_id": null,
"cancelled_by_user_id": null,
"slack_aliases": [],
"slack_channel_workspace_id": null,
"google_calendar_event_url": null,
"google_calendar_event_id": null,
"short_url": null,
"slack_channel_short_url": null,
"go_to_meeting_id": null,
"go_to_meeting_url": null,
"jira_issue_key": null,
"linear_issue_key": null,
"opsgenie_alert_id": null,
"opsgenie_alert_url": null,
"triggered_from_slack_channel_id": null,
"service_now_incident_key": null,
"quip_page_id": null,
"quip_page_url": null,
"pagertree_alert_id": null,
"pagertree_alert_url": null,
"duplicate_incident_id": null,
"parent_incident_id": null,
"ability_cache": null,
"previous_attributes": {
"incident_events": [
"Started date has been set to <span class=\"badge badge-info-inverted\">March 31 5:59 AM PDT</span>",
"Fritz Stiedemann created this incident"
],
"user_avatar_url": "data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KICAgICAg\nPHN2ZyB2ZXJzaW9uPSIxLjEiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8y\nMDAwL3N2ZyIgd2lkdGg9IjIwMCIgaGVpZ2h0PSIyMDAiIHZpZXdCb3g9IjAg\nMCAyMDAgMjAwIj4KICAgICAgICA8bGluZWFyR3JhZGllbnQgaWQ9ImdyYWRp\nZW50XzE3NDM0MjU5NzhfODA0MzMxIiBncmFkaWVudFRyYW5zZm9ybT0icm90\nYXRlKDkwKSI+CiAgICAgICAgICA8c3RvcCBzdG9wLWNvbG9yPSIjMDAwNDI4\nIiBvZmZzZXQ9IjAlIiAvPgogICAgICAgICAgPHN0b3Agc3RvcC1jb2xvcj0i\nIzAwMDQyOCIgb2Zmc2V0PSIxMDAlIiAvPgogICAgICAgIDwvbGluZWFyR3Jh\nZGllbnQ+CiAgICAgICAgPHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAw\nJSIgZmlsbD0idXJsKCNncmFkaWVudF8xNzQzNDI1OTc4XzgwNDMzMSkiIC8+\nCiAgICAgICAgPHRleHQgZmlsbD0iI0ZGRiIgZm9udC1mYW1pbHk9Ik9wZW4g\nU2FucyxIZWx2ZXRpY2EsQXJpYWwsc2Fucy1zZXJpZiIgZm9udC1zaXplPSIx\nMDEiIGZvbnQtd2VpZ2h0PSI1MDAiIHg9IjUwJSIgeT0iNTUlIiBkb21pbmFu\ndC1iYXNlbGluZT0ibWlkZGxlIiB0ZXh0LWFuY2hvcj0ibWlkZGxlIj4KICAg\nICAgICAgIEZTCiAgICAgICAgPC90ZXh0PgogICAgICA8L3N2Zz4KICAgIA==\n"
},
"genius_workflow_runs_count": 0,
"slack_channel_archived": false,
"google_drive_parent_id": null,
"in_triage_at": null,
"in_triage_by_user_id": null,
"external_id": null,
"slack_channel_deep_link": null,
"retrospective_progress_status": "not_started",
"users_assigned_count": 0,
"retrospective_completed_at": null,
"retrospective_started_at": null,
"pagerduty_incident_number": null,
"current_tutorial_step": "not_started",
"clickup_task_id": null,
"clickup_task_url": null,
"slack_notify_ready_for_retrospective_timestamp": null,
"notify_emails": [],
"status_page_io_components": [],
"retrospective_auto_skipped": false,
"retrospective_mandatory": false,
"embedding": null,
"zoom_meeting_transcript": {},
"google_meeting_transcript": {},
"webex_meeting_transcript": {},
"microsoft_teams_meeting_transcript": {},
"zoom_meeting_bot_id": null,
"google_meeting_bot_id": null,
"webex_meeting_bot_id": null,
"microsoft_teams_meeting_bot_id": null,
"zoom_meeting_transcript_summary": null,
"google_meeting_transcript_summary": null,
"webex_meeting_transcript_summary": null,
"microsoft_teams_meeting_transcript_summary": null,
"gitlab_issue_id": null,
"gitlab_issue_url": null,
"outlook_event_id": null,
"outlook_event_url": null,
"sharepoint_page_id": null,
"sharepoint_page_url": null,
"created_from_slack_identifier": null,
"zoom_meeting_pstn_password": null,
"zoom_meeting_h323_password": null,
"zoom_meeting_global_dial_in_numbers": [],
"left_slack_channel_slack_user_ids": [],
"using_redesigned_slack_announcement": true,
"using_redesigned_slack_updates": true,
"motion_task_id": null,
"motion_task_url": null,
"sub_status_id": "e2e1f34c-472c-4595-b33c-8f86bb37d984",
"closed_at": null,
"closed_by_user_id": null,
"microsoft_teams_channel_id": null,
"microsoft_teams_channel_name": null,
"microsoft_teams_channel_url": null,
"microsoft_teams_channel_short_url": null,
"microsoft_teams_team_id": null,
"triggered_from_microsoft_teams_channel_id": null,
"microsoft_teams_summary_message_id": null,
"slack_last_message_ts": null,
"zoom_meeting_password": null,
"microsoft_teams_channel_service_url": null,
"microsoft_teams_team_internal_id": null,
"triggered_from_slack_message_ts": null,
"triggered_from_slack_thread_ts": null,
"raw_labels": null,
"tutorial_steps": null
}
],
"data": {},
"started_at": "2025-03-31T05:59:37.655-07:00",
"ended_at": null,
"external_id": null,
"external_url": "http://mertz-west.test/milo",
"url": "https://test.rootly.com/account/alerts/fd65b9c1-496a-42b9-952f-8b6101dddb19",
"notification_target_type": null,
"notification_target_id": null,
"alert_urgency_id": "cb93b5f1-8810-4abd-af57-b4cff08c8957",
"notified_users": [],
"created_at": "2025-03-31T05:59:37.655-07:00",
"updated_at": "2025-03-31T05:59:44.818-07:00"
}
}
}
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Body
Whether the alert is marked as noise
noise
, not_noise
The source of the alert
rootly
, manual
, web
, slack
, email
, workflow
, live_call_routing
, email
, pagerduty
, opsgenie
, victorops
, pagertree
, datadog
, nobl9
, zendesk
, asana
, clickup
, sentry
, rollbar
, jira
, honeycomb
, service_now
, linear
, grafana
, alertmanager
, google_cloud
, generic_webhook
, cloud_watch
, azure
, splunk
, chronosphere
, app_optics
, bug_snag
, monte_carlo
, nagios
, prtg
, catchpoint
, app_dynamics
, checkly
, new_relic
, gitlab
The summary of the alert
The description of the alert
The Service ID's to attach to the alert
The Group ID's to attach to the alert
The Environment ID's to attach to the alert
Alert start datetime
Alert end datetime
External ID
External Url
The ID of the alert urgency
Additional data
alerts
Response
Unique ID of the alert
alerts
The source of the alert
rootly
, manual
, web
, slack
, email
, workflow
, live_call_routing
, email
, pagerduty
, opsgenie
, victorops
, pagertree
, datadog
, nobl9
, zendesk
, asana
, clickup
, sentry
, rollbar
, jira
, honeycomb
, service_now
, linear
, grafana
, alertmanager
, google_cloud
, generic_webhook
, cloud_watch
, azure
, splunk
, chronosphere
, app_optics
, bug_snag
, monte_carlo
, nagios
, prtg
, catchpoint
, app_dynamics
, checkly
, new_relic
, gitlab
The summary of the alert
Date of creation
Date of last update
Whether the alert is marked as noise
noise
, not_noise
The status of the alert
open
, triggered
, acknowledged
, resolved
The description of the alert
Services attached to the alert
The name of the service
Date of creation
Date of last update
The slug of the service
The description of the service
The public description of the service
Emails attached to the service
The hex color of the service
Position of the service
The Backstage entity id associated to this service. eg: :namespace/:kind/:entity_name
The external id associated to this service
The PagerDuty service id associated to this service
The Opsgenie service id associated to this service
The Cortex group id associated to this service
The Service Now CI sys id associated to this service
The GitHub repository name associated to this service. eg: rootlyhq/my-service
The GitHub repository branch associated to this service. eg: main
The GitLab repository name associated to this service. eg: rootlyhq/my-service
The GitLab repository branch associated to this service. eg: main
Environments associated with this service
Services dependent on this service
Owner Teams associated with this service
Owner Users associated with this service
The alert urgency id of the service
Enable alerts through email
Email generated to send alerts to
Groups attached to the alert
The name of the team
Date of creation
Date of last update
The description of the team
Emails to attach to the team
The hex color of the team
Position of the team
The Backstage entity id associated to this team. eg: :namespace/:kind/:entity_name
The external id associated to this team
The PagerDuty group id associated to this team
The PagerDuty service id associated to this team
The Opsgenie group id associated to this team
The VictorOps group id associated to this team
The PagerTree group id associated to this team
The Cortex group id associated to this team
The Service Now CI sys id associated to this team
The user ids of the members of this team.
The user ids of the admins of this team. These users must also be present in user_ids attribute.
Enable alerts through email
Email generated to send alerts to
The alert urgency id of the team
Environments attached to the alert
The name of the environment
Date of creation
Date of last update
The slug of the environment
The description of the environment
Emails attached to the environment
The hex color of the environment
Position of the environment
The Service ID's to attach to the alert. If your organization has On-Call enabled and your notification target is a Service. This field will be automatically set for you.
The Group ID's to attach to the alert. If your organization has On-Call enabled and your notification target is a Group. This field will be automatically set for you.
The Environment ID's to attach to the alert
External ID
External Url
The ID of the alert urgency
Additional data
The source of the alert
rootly
, manual
, web
, slack
, email
, workflow
, live_call_routing
, email
, pagerduty
, opsgenie
, victorops
, pagertree
, datadog
, nobl9
, zendesk
, asana
, clickup
, sentry
, rollbar
, jira
, honeycomb
, service_now
, linear
, grafana
, alertmanager
, google_cloud
, generic_webhook
, cloud_watch
, azure
, splunk
, chronosphere
, app_optics
, bug_snag
, monte_carlo
, nagios
, prtg
, catchpoint
, app_dynamics
, checkly
, new_relic
, gitlab
Was this page helpful?
curl --request PATCH \
--url https://api.rootly.com/v1/alerts/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--data '{
"data": {
"type": "alerts",
"attributes": {
"noise": "noise",
"source": "rootly",
"summary": "<string>",
"description": "<string>",
"service_ids": [
"<string>"
],
"group_ids": [
"<string>"
],
"environment_ids": [
"<string>"
],
"started_at": "2023-11-07T05:31:56Z",
"ended_at": "2023-11-07T05:31:56Z",
"external_id": "<string>",
"external_url": "<string>",
"alert_urgency_id": "<string>",
"labels": [
{
"key": "<string>",
"value": "<string>"
}
],
"data": {}
}
}
}'
{
"data": {
"id": "fd65b9c1-496a-42b9-952f-8b6101dddb19",
"type": "alerts",
"attributes": {
"short_id": "eshkb5",
"source": "pagerduty",
"status": "open",
"summary": "test update",
"description": "test update",
"labels": [
{
"key": "foo",
"value": "bar"
},
{
"key": "bar",
"value": "baz"
}
],
"services": [
{
"id": "2024dfad-99f8-4817-9fac-5e66dd1cc611",
"team_id": 23,
"name": "Neque recusandae officiis harum.",
"slug": "neque-recusandae-officiis-harum",
"description": "Repudiandae omnis rerum ab.",
"deleted_at": null,
"created_at": "2025-03-31T05:59:40.472-07:00",
"updated_at": "2025-03-31T05:59:40.472-07:00",
"opsgenie_id": null,
"pagerduty_id": null,
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