
Occasionally your team may encounter duplicate incidents. In that case you can "merge" two incidents together and have reference to a duplicate incident from a parent incident. This is avaliable via our web interface as well as Slack.

Adding Incident Feedback

Marking as Duplicate

Web Marking as Duplicate

Rootly

Rootly Product Documentation

Introduction to Rootly

Signing Up

Integrating with Slack

Create an Incident Using Slack

Getting Help

Quick Start Guide

Manage Private Incident Access

Managing Incident Roles

Creating Incidents via Web UI

Creating Incidents via Slack

Scheduling a Maintenance via Slack

Creating Incidents via PagerDuty

Converting Existing Slack Channels to Incidents

Creating Incidents via API

Managing Incident Status via Slack

Resolving Incidents via Web UI

Resolving Incidents via Slack

Incident Status Pages

Updating Incident Timestamps 

Creating Sub-Incident

Updating Incident Integration Links

Managing Incidents

Todo List via Slack

Adding Action Items via Slack

Adding Action Items via Web UI

Adding Action Items via API

Manage Action Items

Inviting Users via Web UI

Inviting Users via Third-Party Integrations

Managing Users

Viewing Teams

Creating Teams

Importing Teams

Editing Teams

Team Role Membership

Attaching Teams to Incidents

Team Status Pages

Managing Teams

Public and Private Status Pages

Creating a Status Page

Publishing Incidents via Slack

Publishing Incidents via Web UI

Custom Domain Names for Status Pages

Status Pages

Adding Events to Timeline via Slack

Adding Events to Timelines in the Web UI

Adding Events to Timeline via Email

Adding Events via API

Timeline

Creating a Retrospective in the Web UI

Retrospective Templates

Retrospectives

Postmortems

Example Usage with Incidents

Playbooks

Environments

Severities

Incident Types

Incident Roles

Teams

Services

Functionalities

Incident Causes

Custom Form Fields

Incident Properties

Workflow Types

Incident Workflows

Retrospective Workflows

Action Item Workflows

Alert Workflows

Pulse Workflows

Standalone Workflows

Manually Running Workflows

Workflows 

Alerts

Kubernetes

Heroku

Gitlab

GitHub

Pulses

Metrics

API Reference

Custom Forms

Event Payloads

Webhooks

Available filters

Team Variables

Incident Variables

Action Item Variables

Alert Variables

Pulse Variables 

Secret Variables

Timezones

Liquid

Rootly Data Permissions

Contacting Support

Help and Documentation

Overview

Slack

Mattermost

PagerDuty

PagerTree

Opsgenie

VictorOps (Splunk On-Call)

Service Now

Nobl9

Jira

Jira ( On premise )

Confluence

Confluence ( On premise )

Google Docs

Google Drive

Notion

Quip

Dropbox Paper

Asana

ClickUp

Linear

Freshservice

Trello

Shortcut ( formerly Clubhouse )

Clubhouse

Statuspage.io

Airtable

Zendesk

Zoom

Webex

Microsoft Teams

GoToMeeting

Google Meet

Twitter

AWS Elastic Beanstalk

Datadog

Honeycomb

Backstage

New Relic

Looker

Grafana

Email

SMTP

SendGrid

Sentry

Rollbar

Zapier

Terraform

Pulumi

HashiCorp Vault

hash

SSO (Okta, Azure, Auth0, etc.)

SCIM

Integrations