Help and Documentation

Alerts

2min

Overview
Alerts are events who are most the time created by your observability systems to notify your users something is wrong as:
A Pagerduty Incident has been created
A Datadog alert triggered
A Zendesk ticket has been created
...
You can then associate those alerts with your incidents to add more context to your users.
When you integrate with the following integrations, we automatically log alerts for you:
﻿
Integration
Trigger
﻿PagerDuty﻿
- When a PagerDuty Incident is created 
﻿Opsgenie﻿
- When a Opsgenie Incident is created 
﻿VictorOps﻿
- When a VictorOps Incident is created 
﻿Datadog﻿
- When a Datadog alert is triggered
﻿Zendesk﻿
- When a Zendesk ticket is created ( customizable )
﻿Nobl9﻿
- When a SLO is not satisfied anymore 
﻿Sentry 
- When a Sentry alert is triggered
﻿

Updated 03 Mar 2023

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Creating an Incident from Alerts

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Integration	Trigger
PagerDuty	- When a PagerDuty Incident is created
Opsgenie	- When a Opsgenie Incident is created
VictorOps	- When a VictorOps Incident is created
Datadog	- When a Datadog alert is triggered
Zendesk	- When a Zendesk ticket is created ( customizable )
Nobl9	- When a SLO is not satisfied anymore
Sentry	- When a Sentry alert is triggered