Help and Documentation

Alerts

2min

Overview

Alerts are events created by your observability providers to notify responders a system or customer needs attention. Examples could include:

  • A Pagerduty Incident has been created
  • A Datadog alert triggered
  • A Zendesk ticket has been created

Alerts can be associated with your incidents to add more context for your responders.

Rootly integrates with the following providers allowing the automated logging of alerts:

Integration

Trigger

PagerDuty

- When a PagerDuty Incident is created

Opsgenie

- When a Opsgenie Incident is created

VictorOps

- When a VictorOps Incident is created

Datadog

- When a Datadog alert is triggered

Zendesk

- When a Zendesk ticket is created ( customizable )

Nobl9

- When a SLO is not satisfied anymore

Sentry

- When a Sentry alert is triggered

Don't see your observability provider? Rootly can ingest alerts via generic webhooks.

Updated 18 Sep 2024
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