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Use slash commands to create, view, and manage action items. Emoji responses and the extended menu allow you to quickly convert incident channel messages into tasks or follow-ups.

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Slash Commands

Add a task or follow up to an incident by running one of these commands in the incident channel: /rootly task
  • Create a new task for this incident
/rootly followup
  • Create a new follow-up for this incident
View your assigned tasks using these commands: /rootly action
  • View a list of action items for this incident
  • Create a new task or follow up for this incident 
  • Change the status of a task or follow-up 
  • Assign a team or user
  • Edit a task or follow-up
  • Delete a task or follow-up
  • Convert a task or follow-up
/rootly todo
  • View a list of tasks assigned to you 
  • Edit tasks

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Emoji Reactions

Use reaction emojis to create an action item from a Slack message in an incident channel. React to a message with a star to convert it into a task: The star emoji reaction generates a task. React to a message with a wrench to convert it into a follow-up: The wrench emoji creates a Follow-up The Rootly app will add a white check mark to confirm the task or follow-up has been created.  Change emojis from Configuration> Integrations > Slack. Learn more about configuring the Slack integration.

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Slack extended menu

Click the More actions button to create an action item from a Slack message in an incident channel.
  1. Hover over a message and click More Actions.
  2. From the extended menu, select Add Action Item.
  3. The new action item form will pop up with the Slack message as the summary.
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